10 American Express executives
Two presidents, five chief officers and three segment CFOs make up these American Express executives: the chief officers cover risk, marketing, partners, strategy and technology for corporate and finance, and the CFOs sit over International Card Services, Global Commercial Services and Global Merchant and Network Services. Merchants, bank and fintech partners and vendors selling into risk, marketing or finance technology can find the executive whose title fits.
Professionals to explore
Alin D'Silva
LinkedInExperience: Chief Information Officer Corporate Enterprise Technology and Finance · American Express
For vendors selling finance systems technology, Alin D'Silva is the fit: Chief Information Officer Corporate Enterprise Technology and Finance at American Express since 2022, responsible for "global technology strategy, engineering, and operations across enterprise financial systems." D'Silva was also Global Head of Digital Workplace (2020-2022), and at Verizon held Vice President and CIO - Chief Administrative Office (2012-2015).
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Anna Marrs
LinkedInExperience: Group President, Global Merchant & Network Services · American Express
Group President, Global Merchant & Network Services at American Express since February 2025, Anna Marrs was Group President, Global Commercial Services and Credit & Fraud Risk (2018-2025). Marrs describes "leading a global team overseeing relationships with more than 130 million Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners," and held CEO, ASEAN and South Asia and CEO of Commercial and Private Banking at Standard Chartered (2012-2018).
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Doug Tabish
LinkedInExperience: Chief Risk Officer & Head of Global Risk & Compliance · American Express
As Chief Risk Officer & Head of Global Risk & Compliance since April 2024, Doug Tabish is described as Chief Risk Officer of American Express and American Express National Bank (AENB) and a member of the Executive Committee. Tabish's other American Express titles include Executive Vice President & GM - Global Card & Risk Operations (2020-2024) and President & CEO American Express Bank, FSB (2013-2016), suited to credit and compliance questions.
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Elizabeth Rutledge
LinkedInExperience: Chief Marketing Officer · American Express
Brand, card products and card benefits questions suit Elizabeth Rutledge, Chief Marketing Officer at American Express since 2018 and Executive Vice President, Global Advertising & Brand Management since 2016. Rutledge was Executive Vice President, Card Products & Benefits (2013-2016) and held network marketing titles at EVP and SVP level from 2005 to 2013.
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Glenda McNeal
LinkedInExperience: Chief Partner Officer · American Express
Glenda McNeal holds three current American Express titles: Chief Partner Officer (since 2024), President, Enterprise Strategic Partnerships (since 2017) and Executive Vice President, GM, Global Client Group (since 2009). McNeal was also SVP Global Partnerships (2003-2005) and SVP, GM Retail & Emerging Industries (2005-2009), the clearest fit here for partnership deal questions.
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Jacquelyn Hunt
LinkedInExperience: SVP CFO- Global Commerical Services · American Express
Jacquelyn Hunt holds the title SVP CFO- Global Commerical Services at American Express (since 2022). Hunt was CFO - American Express Technologies (2020-2021), Vice President LFO for Global Marketing and Distribution, Global Commercial Services (2017-2020) and Vice President and Global LFO - Global Merchant Services (2015-2017), a fit for questions on commercial card finance and technology spending.
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Mohammed Badi
LinkedInExperience: President, Global Network Services · American Express
Network strategy questions fit Mohammed Badi, President, Global Network Services at American Express since July 2021, whose LinkedIn profile says "President, Global Servicing." Badi was Chief Strategy Officer (CSO) at American Express from 2018 to 2021 and has taught as adjunct faculty at NYU Stern School of Business since 2017 and at Stanford University since 2022.
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Nicole Hildebrandt
LinkedInExperience: Chief Strategy Officer · American Express
Four Boston Consulting Group (BCG) titles precede Nicole Hildebrandt's current role as Chief Strategy Officer at American Express (since October 2024): Project Leader (2017-2019), Principal (2019-2021), Partner (2021-2023) and Managing Director and Partner (2023-2024). That suits questions on how American Express sets strategic priorities and how an outside strategy view enters that process.
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Noreen Dever
LinkedInExperience: Former SVP, CFO Global Merchant and Network Services · American Express
Since July 2025 Noreen Dever has been SVP, CFO Global Merchant and Network Services, after SVP, CFO Enterprise Services (2023-2025). Dever's earlier American Express titles include Vice President Lead Financial Officer Technology (2022-2023) and VP Lead Financial Officer Global Service Network (2015-2022), which suits finance questions on the merchant and network business.
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Toby Willard
LinkedInExperience: SVP, CFO International Card Services · American Express
A team of more than 150 finance professionals is what Toby Willard describes leading as SVP, CFO International Card Services since July 2022. Willard was SVP, CFO Global Merchant & Network Services (2018-2022), Head of Investor Relations (2015-2018) and Vice President, Global Merchant Services Finance (2012-2015), so both segment finance and investor questions fit.
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Choose the right perspective
Anna Marrs, Mohammed Badi and Noreen Dever hold titles in merchant and network services, so questions on merchant acceptance and network partners start there, with Glenda McNeal as the partnerships counterpart. For credit growth tradeoffs, pair Doug Tabish's risk view with Elizabeth Rutledge's marketing one, and use Toby Willard or Jacquelyn Hunt for segment finance in international card and commercial services.
Questions to take into the conversation
- 01How does American Express weigh investment between merchant acceptance, partner deals and card member benefits when it sets a year's plan?
- 02What does an American Express segment CFO look at first when deciding whether a new market or product line deserves more investment?
- 03How do American Express risk and marketing leaders settle how fast to grow new card accounts?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.