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10 Blackboard experts
These ten Blackboard administrators and campus technology leads have administered or supported Blackboard in-house at colleges and universities. A reader can learn how campus teams administer Blackboard and support faculty and students day to day.
Professionals to explore
01—10Amanda Schipman
LinkedInExperience: LMS Administrator · University of North Carolina at Greensboro
LMS Administrator at University of North Carolina at Greensboro since 2013 and LMS Administrator & Team Lead there since 2023; Instructional Technology Specialist at the university (2007–2013). The profile lists Blackboard Learn application administration among this person's duties, including assisting the lead LMS administrator.
Hugo Solano, MBA, PMP
LinkedInExperience: Director of Application Development · Governors State University
Former Director of Application Development at Governors State University (2015–2022); the profile also lists Senior Director of Enterprise Application Systems there since July 2022 and Senior Director of Enterprise System Services there since July 2014. It describes managing the resources and staff of an application development team that provides development and support for the Student Information System (Ellucian Colleague) and the Learning Management System, Blackboard Learn.
Irene Rojas
LinkedInExperience: Instructional Technologist LMS Administrator · The University of Texas at El Paso
Instructional Technologist LMS Administrator at The University of Texas at El Paso since 2018, alongside an Assistant Director role there; Manager-Program Management Office at the university (2010–2018). The profile says this person configures and maintains the university's LMS, Blackboard, provides project management and technical coordination for LMS and learning technology projects, and lists responsibility for integration planning, testing and implementation.
Jacob Brintle
LinkedInExperience: LMS Administrator · Wake Technical Community College
LMS Administrator at Wake Technical Community College since 2014; eLearning Technician at the North Carolina Community College System (2012–2014) and Distance Education Technical Assistant at Surry Community College (2008–2011). The profile says this person manages and maintains Blackboard by creating courses, managing rosters, and providing Tier 2 and Tier 3 support to users through a trouble ticket tracking system.
Jennifer Willingham MacLeod
LinkedInExperience: Lead Blackboard and ECHO360 Educational Platform Administrator · Boston University
Former Lead Blackboard and ECHO360 Educational Platform Administrator at Boston University (2019–2025). Assistant Director of Enterprise Educational Technology Administration at the university since May 2025, with an interim assistant director role in 2025–2026; Learning Technology Administrator and Project Manager at Wheelock College (2012–2018).
Judy Dehle
LinkedInExperience: Manager, Instructional Technology and Media Services & Blackboard Admin · Whitworth University
Former Manager, Instructional Technology and Media Services & Blackboard Admin at Whitworth University (1999–2022). Director of Technology & Instructional Support Services there since October 2025, after Associate Director (2022–2025), and Sr. Adjunct Instructor since 1997. The profile describes an experienced learning management system administrator and adjunct instructor in higher education.
Kyle Jackson
LinkedInExperience: Manager, Instructional Technology - Blackboard Administrator · Rhode Island College
Manager, Instructional Technology - Blackboard Administrator at Rhode Island College since September 2022. The profile headline describes the role as Manager of the college's Center for Instructional Technology and its Blackboard Administrator, combining leadership of the instructional technology center with administration of the Blackboard platform.
Leslie DeBusk
LinkedInExperience: Director, Blackboard Support · Texas Tech University
Director, Blackboard Support at Texas Tech University since October 2022; the profile also lists Associate Director, Blackboard Support (2021–2023) and a senior director role for learning management systems there since October 2025. It describes experience in learning management system support for faculty and students, with a strong focus on e-learning technologies and resource analysis in higher education.
Lisa Burmeister
LinkedInExperience: Director of Academic Technologies · Concordia University Chicago
Director of Academic Technologies at Concordia University Chicago since 2018, after Academic Technology Specialist II there (2012–2018). The profile says this person serves as main System Administrator for Blackboard Learn and Qualtrics, provides tier 3 technical support to students, faculty and staff in teaching and learning technologies, and designs and maintains SQL scripts.
Ricki Lee Hodges Neri
LinkedInExperience: Coordinator V - Blackboard Master Administrator · Sam Houston State University
Coordinator V - Blackboard Master Administrator at Sam Houston State University since January 2021, after Blackboard Administrator (2016–2021) and Instructional Designer (2012–2016) there. The profile describes an experienced administrator in higher education, skilled in Blackboard Learn and Collaborate, hands-on training, educational technology, project management and troubleshooting.
Choose the right perspective
For hands-on questions about courses, rosters, integrations or support tiers, favor someone whose row describes day-to-day Blackboard administration. For staffing, budgeting or platform strategy, a director or manager who has led an academic technology team is usually the better fit.
Questions to take into the conversation
- 01How is your Blackboard support team organized, and which issues do you handle at each support tier?
- 02How do you manage course creation, enrollments and integrations with other campus systems so that each term starts smoothly?
- 03What would you weigh first if your institution were deciding whether to stay on Blackboard or move to another LMS?
Reaching Blackboard experts
How can I contact one of these Blackboard experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including University of North Carolina at Greensboro, Governors State University and The University of Texas at El Paso, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Blackboard experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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