10 Chick-fil-A IT directors
Senior Director, Customer Technology and Director, International Technology are among the titles held today by these ten Chick-fil-A IT directors at the corporate support center, whose areas include software engineering, analytics and enterprise platforms. A reader can learn how IT directors work at Chick-fil-A from people who have held the role.
Professionals to explore
Catherine Carrell Roberts
LinkedInExperience: Director, Intelligent Automation Capabilities · Chick-fil-A Corporate Support Center
Catherine Carrell Roberts has been Director, Intelligent Automation Capabilities at Chick-fil-A Corporate Support Center since December 2023. They were also Senior Principal Team Leader, Intelligent Automation Capabilities (2022–2023), Simplify with ServiceNow Program Manager (2017–2018) and ServiceNow Configuration Management Database (CMDB) Manager (2015–2017) there.
David Mason
LinkedInExperience: Director, Commerce Engineering · Chick-fil-A Corporate Support Center
David Mason has been Director, Commerce Engineering at Chick-fil-A Corporate Support Center since July 2026 and was Principal Enterprise Architect there (2020–2026). They were also Director, Cloud Engineering (2018–2020) and Program Director (2017–2020) at Fiserv.
Erik Boone
LinkedInExperience: Director · Chick-fil-A Corporate Support Center
Erik Boone has been a Director at Chick-fil-A Corporate Support Center since February 2025, and their headline reads Director, Digital Transformation and Technology. They were also Sr. Principal Team Leader (2023–2025) and Team Leader, Software Engineering (2019–2023) there, and IT Development Manager at General Motors (2018–2019).
Jason Rice
LinkedInExperience: Director Business Engagement and Enterprise Platforms · Chick-fil-A Corporate Support Center
Jason Rice has been Director Business Engagement and Enterprise Platforms at Chick-fil-A Corporate Support Center since October 2019. They were also Operations Startup Manager (2016–2019), Site IT Manager & Work Process Improvement Pillar Leader (2007–2010) and Global IT Quality Assurance Manager (2004–2007) at Procter & Gamble.
Jennifer Cummings
LinkedInExperience: Sr. Director Analytics & Risk, Digital Transformation & Technology · Chick-fil-A Corporate Support Center
Jennifer Cummings has been Sr. Director Analytics & Risk, Digital Transformation & Technology at Chick-fil-A Corporate Support Center since July 2023, and the listing also shows a Director role in the same area from 2020. They were also Sr. Principal Team Leader, Data & Analytics, Information Technology (2017–2020) at Chick-fil-A Corporate Support Center.
Jimmy Oliver
LinkedInExperience: Sr. Director, Software Engineering Services · Chick-fil-A Corporate Support Center
Jimmy Oliver has been Sr. Director, Software Engineering Services at Chick-fil-A Corporate Support Center since July 2023. They were also Director, Software Engineering Services (2020–2023), Director, Software Engineering and Engineering Excellence (2019–2020) and Manager, IT Service Management (2015–2019) at Chick-fil-A Corporate Support Center.
Josh Vanderwalker
LinkedInExperience: Director, Organizational Financial Systems · Chick-fil-A Corporate Support Center
Josh Vanderwalker has been Director, Organizational Financial Systems at Chick-fil-A Corporate Support Center since November 2022, and their headline reads Director, Restaurant Financial Services Technology at Chick-fil-A. They were Sr. Principal Team Leader, Organizational Financial Solutions there from 2003 to 2022.
Joshua Figaretti
LinkedInExperience: Director, Head of AI Engineering · Chick-fil-A Corporate Support Center
Joshua Figaretti has been Director, Head of AI Engineering at Chick-fil-A Corporate Support Center since October 2024. They were also Senior Principal, Intelligent Automation & Innovation (2022–2024), Sr. Director, Technology Leader Bay Center Foods and Chick-fil-A Supply (2019–2022) and Director - IT Architecture (2016–2017) at Chick-fil-A Corporate Support Center.
Quenon Smith
LinkedInExperience: Senior Director, Customer Technology · Chick-fil-A Corporate Support Center
Quenon Smith has been Senior Director, Customer Technology at Chick-fil-A Corporate Support Center since February 2025, based in Atlanta. Their headline reads Sr. Director, Customer Technology at Chick-fil-A Corporate, and it is the only role shown in the listing.
Tiffany Ward
LinkedInExperience: Director, International Technology · Chick-fil-A Corporate Support Center
Tiffany Ward has been Director, International Technology at Chick-fil-A Corporate Support Center since October 2023. They were also Sr. Principal Team Leader, International Technology (2021–2023), Principal Team Leader, International Technology (2017–2021) and Sr. Business Analyst, Emerging Digital & Social Trends, IT (2016–2017) at Chick-fil-A Corporate Support Center.
Choose the right perspective
Match the person's technology area, such as customer technology, engineering, analytics or business systems, to the question you bring. Check the start date of each person's current role to see how recent the experience is.
Questions to take into the conversation
- 01How is your technology area organized, and how does it work with the business teams it serves?
- 02How do you decide which requests your group takes on first?
- 03What takes most of your time as a director that you did not expect before taking the role?
Reaching Chick-fil-A IT directors
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.