10 CHROs in Payments
Several of these payments CHROs and chief people officers have held HR titles at a string of companies: Nichole Viviani at Worldpay and Global Payments, Jennifer Bobkowski at Global Payments, Bank of America Merchant Services, Fiserv and Verifone, and Helena Christianson at Block and Marqeta. Others bring earlier HR titles from Walmart, Amazon Web Services and AMETEK. Ask them how to hire and keep engineering, risk and sales talent.
Professionals to explore
Angela Shadwell Antrim, SPHR, CSSBB
LinkedInExperience: Chief Human Resources Officer · Payroc
Payroc, a provider of merchant acquiring and payments processing to SMB merchants, has had Angela Shadwell Antrim, SPHR, CSSBB as Chief Human Resources Officer since November 2021. Angela was Head of HR VP of Human Resources at Plymouth Tube Company (2019-2021), Vice President Human Resources at AMETEK (2017-2019) and Sr. Vice President of HR, Head HR role at Opus Fund Services (2016-2017), a fit for HR at a merchant acquirer.
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Anika Grant
LinkedInExperience: Chief People Officer · Worldline
Worldline's Chief People Officer since September 2025, Anika Grant has also sat on the board of ANZ Worldline Payment Solutions since November 2025 and is based in Paris. Anika describes more than 30 years in HR helping companies transform through talent, and was a board advisor at AwanTunai (2019-2026) and Ecosystm (2019-2025), which suits questions on HR transformation at a payments company.
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Daphne Noordhoff
LinkedInExperience: Chief People Officer · Enfuce
Daphne Noordhoff, based in the Netherlands, has been Chief People Officer at Enfuce, a payment processing and card issuing platform, since November 2024, after serving as VP People at Castor (2021-2024). Daphne was also Senior Director Global Talent Management at Backbase (2020-2021) and sits on the Supervisory Board of Orthocenter, useful for talent management questions at a card issuing company.
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Deepa Zacharias
LinkedInExperience: CHRO · PayU
Based in Bengaluru, Deepa Zacharias has been CHRO since January 2024 at PayU, which provides payment processing and orchestration for merchants. Deepa was a self-employed Leadership Coach & Strategic HR Consultant (2022-2023), and at Amazon Web Services (AWS) held Director, Talent and Development APAC, Japan and China (2020-2022) and Regional HR Director for Amazon Web Services, Asia Pacific Japan and Greater China (2013-2019), a fit for talent development questions.
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Helena Christianson
LinkedInExperience: Chief People Officer · Marqeta
Two Chief People Officer titles are current for Helena Christianson: Marqeta, a card issuing and payment solutions company, since May 2026, and Aledade since 2024. Helena was Chief People Officer at Quantum Metric (2023-2024), Head of People Team (CHRO) at Block (2016-2022) and Head of People Team at Square (2020-2021), a strong match for people questions at payments technology companies.
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Isabel Cruz
LinkedInExperience: EVP & Chief People Officer -PayPal · PayPal
Leading PayPal's global efforts to attract, retain and develop employees and overseeing its Real Estate team is how Isabel Cruz describes the job of EVP & Chief People Officer -PayPal, held since November 2023. At Walmart, Isabel was SVP & People Leader, Walmart Global Technology, Services & Corporate Teams (2021-2023) and SVP & Chief People Officer, Walmart eCommerce U.S. (2019-2020), a fit for HR at a payments company with large technology teams.
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Jennifer Bobkowski
LinkedInExperience: Chief Human Resources Officer · Verifone
Chief Human Resources Officer at Verifone, a payment solutions and processing platform, since January 2025, Jennifer Bobkowski earlier held HR titles as SVP Human Resources at Fiserv (2020-2024), SVP Human Resources Business Partner at Bank of America Merchant Services (2017-2020), SVP HR Business Partnership North America at Global Payments Inc. (2014-2017) and Sr HR Director Strategic Business Partner at Experian (2005-2014).
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Monica Fiumara
LinkedInExperience: Chief People Officer · Tyro Payments
At Tyro Payments, an ASX-listed payments company, Monica Fiumara moved from Head of Corporate Communications (2020-2022) to Chief People Officer in January 2022, and is based in the Brisbane area. Monica was Head of Change Management and Communications (Technology) at Tabcorp (2017-2020) and a Solicitor at King & Wood Mallesons (2016-2017), and names culture, governance and workforce strategy as focus areas.
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Nichole Viviani
LinkedInExperience: Former Chief People, Culture and Change Officer · Global Payments Inc.
In January 2026 Nichole Viviani became Chief People, Culture and Change Officer at Global Payments Inc., after serving as Chief People & Culture Officer at Worldpay (2023-2026). Nichole was also Chief People & Culture Officer at Prima (2023), Chief People & Marketing Officer at Xplor Technologies (2020-2023) and Senior Vice President People - Worldpay at FIS (2019-2020), and describes enabling growth through organisational design and winning cultures.
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Siobhan Wright FCIPD
LinkedInExperience: Former Chief People Officer · Trust Payments
Since July 2019, Siobhan Wright FCIPD has been Chief People Officer at Trust Payments, a period that also included the Global Head of HR title (2019-2022). Based in Sutton, England, Siobhan names HR and culture transformation, organisational development and employee engagement as focus areas, and was earlier Head of People at KAE (2018-2019) and an HR Business Partner at Surrey Satellite Technology Ltd (2014-2017).
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Choose the right perspective
Isabel Cruz, Nichole Viviani and Jennifer Bobkowski hold the top people titles at PayPal, Global Payments and Verifone, with Nichole's covering change and culture. Helena Christianson and Daphne Noordhoff work at card issuing platforms, Marqeta and Enfuce. Siobhan Wright, Monica Fiumara and Angela Shadwell Antrim have each held their payments seat for four years or more, useful for questions on building HR over several years at one company.
Questions to take into the conversation
- 01How do you organize HR for a payments company that must hire engineers, risk and compliance staff and merchant sales teams?
- 02What helped you hire and keep payments engineers when competing with big tech and banks for the same people?
- 03How did you handle culture and people integration when two payments companies combined?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.