10 EHR implementation experts
Eight of these EHR implementation leaders hold or held Epic titles, Cindy Spurr led development and implementation of clinical EHR components at Partners HealthCare, and Krischan Krayer manages delivery of HCA Healthcare's enterprise MEDITECH Expanse program. Three have nursing backgrounds and three held revenue cycle roles, which makes the group useful to a health system planning a first go-live, merging two Epic instances or staffing the build team.
Professionals to explore
Amy Goldman
LinkedInExperience: Executive Director, Epic Implementation & Optimization BIDMC · Beth Israel Deaconess Medical Center
Amy Goldman has been Executive Director, Epic Implementation & Optimization BIDMC at Beth Israel Deaconess Medical Center since 2023. Goldman's other BIDMC roles include Senior Director, Ambulatory Systems (2020-2023), Director, Ambulatory Systems (2007-2023) and Manager, Ambulatory Education & Systems (2003-2007), so ambulatory build, training and optimization questions suit Goldman.
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Cindy Spurr
LinkedInExperience: Former Clinical Implementation Director, Partners eCare and PHS Corporate Director, Clinical Systems · Partners HealthCare
A registered nurse, Cindy Spurr managed and led the development and implementation of the clinical components of the electronic health record. Spurr was Clinical Implementation Director, Partners eCare and PHS Corporate Director, Clinical Systems at Partners HealthCare (2012-2019) and Vice President , Clincial Systems, Senior Executive Director, Partners eCare at Mass General Brigham (2019-2024).
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Gena Swisher
LinkedInExperience: Epic Project Director · Valley Health
For all Valley Health entities, Gena Swisher has been project director for Epic implementation, upgrade and optimization, holding the title Epic Project Director since 2013. Swisher was Vice President of Nursing (2010-2013) and Administrative Director, Med Surg & Critical Care (2007-2010) at Valley Health, a nursing background that fits questions on getting clinical staff ready for go-live.
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Krischan Krayer
LinkedInExperience: VP of Expanse Implementation · HCA Healthcare
Delivery of HCA's enterprise MEDITECH Expanse EHR program is Krischan Krayer's responsibility as VP of Expanse Implementation at HCA Healthcare since 2024, in an HCA tenure that began in 2007. Krayer was Information Technology Group - AVP Expanse Product Team (2022-2024) and held Clinical Services Group AVP roles in clinical informatics (2014-2022), a fit for enterprise MEDITECH questions.
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Lisa Rogers
LinkedInExperience: Former IT Director Epic Suite and Ancillary Applications. · Valley Medical Center & Clinics
Epic Program Director at HealthPoint (CHC) since 2026, Lisa Rogers was Project Manager Digital Scheduling My CS-Link at Cedars-Sinai (2025-2026). As IT Director Epic Suite and Ancillary Applications. at Valley Medical Center & Clinics (2013-2025), Rogers worked with cross-functional teams on enterprise-wide Epic suite implementations, and earlier held revenue cycle roles at Providence Health & Services.
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Melissa Armstrong
LinkedInExperience: System Director, Epic Revenue Cycle Applications · CHRISTUS Health
Melissa Armstrong is a nursing and IT leader who has implemented and optimized Epic at multiple healthcare organizations, including as System Director, Epic Implementation at CHRISTUS Health (2018-2022). Armstrong has been System Director, Epic Revenue Cycle Applications at CHRISTUS Health since 2022 and was Epic Program Manager at CHRISTUS Trinity Mother Frances Health System (2018).
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Melissa Lane
LinkedInExperience: Former Sr. Director Epic Implementation and Design · NYU Langone Health
Since 2011, Melissa Lane has held the title Sr. Director Epic Implementation and Design at NYU Langone Health, following Director Epic Clinical Implementation at Mercy (2007-2011). That long run on Epic design at one health system, plus a clinical implementation role at another, makes Lane a fit for questions on owning Epic design at one health system over many years.
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Oliver Galicki
LinkedInExperience: Former Associate Vice President IT, Epic Implementation · Memorial Hermann Health System
Memorial Hermann Health System promoted Oliver Galicki after an enterprise Epic implementation that Galicki led as Associate Vice President IT, Epic Implementation (2022-2024); the next role there was Vice President, Clinical Applications & Clinical Engineering (2024-2026), with about 100 direct and indirect reports. Galicki has been Vice President & Deputy Chief Information Officer at MedStar Health since 2026.
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Robert R. Parker, PMP
LinkedInExperience: Program Director, Epic Unification · Froedtert Health is the title Robert R. Parker, PMP, has held; Former Program Director, Epic Inpatient Implementation · Shriners Children's
Program Director, Epic Unification at Froedtert Health is the title Robert R. Parker, PMP, has held since 2026. At Shriners Children's, Parker was Program Director, Epic Inpatient Implementation (2023-2025), moving to a mergers and acquisitions program after the EHR transformation was completed, and then Program Director, Workday (ERP) Implementation (2025-2026), which suits questions on unifying Epic after mergers.
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Tracey Rowe
LinkedInExperience: Director of Epic and EHR Implementation, Informatics · Brookdale University Hospital and Medical Center
Tracey Rowe has been Director of Epic and EHR Implementation, Informatics at Brookdale University Hospital and Medical Center since 2014, following IT Project Manager Application Team Lead, Informatics there (2014). Rowe was Project Manager II, Revenue Cycle Patient Financial Systems at NYU Langone Health (2001-2013), which makes Rowe a good call on revenue cycle and patient financial systems in an EHR rollout.
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Choose the right perspective
For program-level questions on governance, go-live and consolidation, start with Robert R. Parker, PMP, Oliver Galicki or Krischan Krayer. Clinical build and workflow questions suit the three with nursing backgrounds, Cindy Spurr, Gena Swisher and Melissa Armstrong, and Amy Goldman for ambulatory; for revenue cycle, Melissa Armstrong, Tracey Rowe and Lisa Rogers, and for long single-site tenures, Melissa Lane at NYU Langone Health.
Questions to take into the conversation
- 01When two hospitals on different Epic instances are unified, what has to be decided first, and who should decide it?
- 02How many nurses and clinicians should be pulled into the build and training teams, and how do you backfill their shifts?
- 03What went wrong in the first weeks after a go-live you supported, and what would you change in cutover planning?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.