10 Encore Capital Group operations leaders
Darin Herring, Senior Vice President Operations, heads this list of Encore Capital Group operations leaders, which also includes vice presidents and directors of operations at Encore and Midland Credit Management. A reader can learn how operations leaders work at Encore Capital Group from people who have held the role.
Professionals to explore
Amene Ayub
LinkedInExperience: VP, Culture and Employee Experience · Encore Capital Group
Amene Ayub is a former Country Managing Director and Vice President, Operations Midland Credit Management at Encore Capital Group, a role held from 2012 to 2022. Amene Ayub has been VP, Culture and Employee Experience at Encore Capital Group since July 2025 and was Vice President, Operations Director at Bank of America from 2008 to 2012.
Darin Herring
LinkedInExperience: Senior Vice President Operations · Encore Capital Group
Darin Herring has been Senior Vice President Operations at Encore Capital Group since March 2018, based in Northville, Michigan. Darin Herring was Vice President Operations at Encore Capital Group from 2013 to 2018 and Vice President - Legal Operations and Business Transformation at Asset Acceptance from 2008 to 2013.
Himesh Justa
LinkedInExperience: Sr Director, Operations · Midland Credit Management
Himesh Justa has been Sr Director, Operations at Midland Credit Management since December 2022, based in Gurugram, India. Himesh Justa was Sr Director, Client and Consumer Services at Encore Advantage, an Encore Capital Group Company, from 2019 to 2021 and Director Operations at Encore Capital Group from 2016 to 2019.
Inderjeet Singh
LinkedInExperience: Director operations · Encore Capital Group
Inderjeet Singh lists Director operations at Encore Capital Group as a role held since May 2013 and Vice President at Midland Credit Management since March 2020, based in Gurgaon, India, with a headline of Vice President - Global Operations. Inderjeet Singh was Senior Director of Operations at Encore Capital Group from 2017 to 2020.
Kaushik Kundu, CFA
LinkedInExperience: Senior Vice President, Operations · Encore Capital Group
Kaushik Kundu has been Senior Vice President, Operations at Encore Capital Group since January 2014, based in San Diego. At Encore Capital Group, Kaushik Kundu was also Vice President, Strategy & Analytics from 2011 to 2013 and Director, Operations Strategy and Analysis from 2009 to 2011, and was Business Director, Enterprise Customer Management at Capital One from 2007 to 2009.
Richard Penrod
LinkedInExperience: Vice President Operations · Encore Capital Group
Richard Penrod has been Vice President Operations at Encore Capital Group since March 2020. Richard Penrod was Senior Director Of Operations at Encore Capital Group from 2012 to 2020, Vice President Client Services at SymphonyIRI Group from 2009 to 2012 and VP North American Operations at IRI from 2004 to 2010.
Sean Mulcahy
LinkedInExperience: Director, Operations · Midland Credit Management
Sean Mulcahy has been Director, Operations at Midland Credit Management since August 2023, based in San Diego, and says the role manages three teams. At Midland Credit Management, Sean Mulcahy was also Senior Manager, Operations from 2019 to 2023 and Manager, Operations from 2017 to 2019.
Semant Singh Chauhan
LinkedInExperience: Director of Operations · Encore Capital Group
Semant Singh Chauhan has been Director of Operations at Encore Capital Group since March 2017, based in Gurgaon, India. Semant Singh Chauhan was AVP Operations at Encore Capital Group from 2012 to 2017, where the role covered stakeholder management, process efficiency and the business transition of the Australia and New Zealand markets to India.
Shantanu Dey
LinkedInExperience: Vice President - Business Strategy and Global Operations Support · Encore Capital Group
Shantanu Dey has been Vice President - Business Strategy and Global Operations Support at Encore Capital Group since March 2021, based in Gurgaon, India. At Encore Capital Group, Shantanu Dey was also Senior Director - Business Strategy and Global Operations Support from 2020 to 2021 and Senior Director - Business Transformation, Quality Assurance & MIS from 2017 to 2020.
Vibhuti Kaura Tandon
LinkedInExperience: Senior Director Of Operations · Midland Credit Management
Vibhuti Kaura Tandon has been Senior Director Of Operations at Midland Credit Management since March 2020, based in Gurugram, India. Vibhuti Kaura Tandon was Director Of Operations at Encore Capital Group from 2017 to 2020 and also lists Assistant Vice President Operations at Encore Capital Group as a role held since 2014.
Choose the right perspective
Match the person's scope, such as enterprise operations, a regional site or operations support, to the question you bring. Check which entity and location the role covered and whether it is current before you choose.
Questions to take into the conversation
- 01How do you structure the operations you lead, and what shaped those choices?
- 02What process changes have made the biggest difference to efficiency in your area?
- 03How do you work with compliance and strategy teams when operating procedures change?
Reaching Encore Capital Group operations leaders
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.