10 First American operations leaders
First American operations leaders on this page currently hold roles such as senior vice president of operations, vice president of global operations, vice president of division operations, vice president of agency operations and senior director of operations. A reader can learn how operations leaders work at First American from people who have held the role.
Professionals to explore
Christine Zrepskey
LinkedInExperience: Vice President, Divisional Operations and Strategic Initiatives · First American
Christine Zrepskey has been Vice President, Divisional Operations and Strategic Initiatives at First American since July 2024 and was Director of Strategic Initiatives there from 2023 to 2024. Christine Zrepskey was VP, Head of Centralized Title at First American from 2021 to 2022 and Area Operations Manager there from 2004 to 2021.
Claudia Garcia
LinkedInExperience: Vice President of Global Operations · First American
Claudia Garcia has been Vice President of Global Operations at First American since October 2025 and also lists Director of Operations there from 2022 to 2025. Claudia Garcia describes a career in the title industry built around improving processes, strengthening teams and elevating the customer experience.
Jackie Hernandez
LinkedInExperience: Vice President Operations · First American Home Warranty
Jackie Hernandez has been Vice President Operations at First American Home Warranty since June 2025 and also lists Sr. Director, Strategic Initiatives there from 2021 to 2026. Jackie Hernandez was Director Of Service Operations at First American Home Warranty from 1998 to 2022 and describes scaling service organizations.
Jaclyn Fox
LinkedInExperience: Senior Director of Operations · First American
Jaclyn Fox has been Senior Director of Operations at First American since April 2026 and lists Vice President Operations at First American from 2025 to 2026. Jaclyn Fox was Vice President Operations at Endpoint from 2022 to 2025, and the profile names the role as Senior Director of Operations, First American Title Vendor Management.
Janet Newton
LinkedInExperience: Senior Vice President Operations · First American
Janet Newton has been Senior Vice President Operations at First American since February 2024 and also lists VP, Head of Centralized Title & Settlement there from 2022 to 2024. Janet Newton was VP Operations Analytics at First American from 2015 to 2023 and Director Finance at CoreLogic from 2004 to 2015.
Melony Kunkel
LinkedInExperience: VP, Division Operations · First American
Melony Kunkel has been VP, Division Operations at First American since January 2022 and was Sr. Director of Global Operations there from 2020 to 2022. Melony Kunkel was Director Of Operations at First American from 2014 to 2020 and Operations Manager at Stewart Title from 2011 to 2014.
Penny Bagby
LinkedInExperience: Vice President Agency Operations · First American
Penny Bagby has been Vice President Agency Operations at First American since October 2023 and also lists Sr. Operations Director and Director Of Operations at First American as current roles. Penny Bagby lists Production Center Manager at First American as a role held since 2000 and is based in Zeeland, Michigan.
Rick Kersenbrock
LinkedInExperience: Vice President, National Operations Manager · First American Title Insurance Company
Rick Kersenbrock has been Vice President, National Operations Manager at First American Title Insurance Company since May 2022 and was Vice President, California Director - Homebuilder Services Division at First American from 2013 to 2022. Rick Kersenbrock was Vice President, Strategic Initiatives - Corporate Staff there from 2012 to 2013.
Todd Sleight
LinkedInExperience: VP, Division Operations · First American
Todd Sleight has been VP, Division Operations at First American since May 2024 and was Operations Senior Director there from 2021 to 2024. Todd Sleight was Operations Director at First American from 2019 to 2021, and the profile headline reads VP Division Operations at First American Mortgage Solutions.
Trey Dirks
LinkedInExperience: Senior Vice President, Operations · First American
Trey Dirks has been Senior Vice President, Operations at First American since January 2026 and was VP, Product & Information Technology there from 2018 to 2026. Trey Dirks was IT Director at First American from 2016 to 2018 and Senior Operations Manager there from 2011 to 2013.
Choose the right perspective
Match the person's operations area, such as divisional title operations, agency operations, mortgage solutions, home warranty or vendor management, to the decision you face. Check when each person started the current role to judge how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role?
- 02How do you decide which operations work to centralize and which to keep close to the teams doing it?
- 03What has your own work taught you about keeping service levels steady when order volumes change quickly?
Reaching First American operations leaders
How can I contact one of these First American operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: First American, First American Home Warranty and First American Title Insurance Company, based on profile data retrieved on October 21, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach First American operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these First American operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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