10 HUB International operations leaders
Executive Vice President of Strategic Operations, EVP Technology & Operations and Executive Vice President, Operations are current titles held by these HUB International operations leaders, alongside senior vice presidents of operations. A reader can learn how operations leaders work at HUB International from people who have held the role.
Professionals to explore
Chris Chromy
LinkedInExperience: Executive Vice President, Operations · HUB International Canada
Chris Chromy has been Executive Vice President, Operations at HUB International Canada since June 2023, based in Vancouver, British Columbia, and describes a focus on process optimization, project management and data and risk analytics. Chris Chromy was Vice President, Operations at HUB International Canada from 2020 to 2023 and Vice President, Business Technology & Systems there from 2017 to 2020.
Grace van Til
LinkedInExperience: EVP Technology & Operations · HUB International
Grace van Til has been EVP Technology & Operations at HUB International since July 2018, based in the Greater Chicago Area. Grace van Til was SVP, Customer Operations at Outcome Health from 2017 to 2018, Global Head of Service Delivery & Operations at Finastra from 2013 to 2017 and VP, Operations at Accero Inc. from 2008 to 2011.
Laura Bennett
LinkedInExperience: Senior Vice President · HUB International
Laura Bennett has been Senior Vice President at HUB International since January 2025, based in the New York City Metropolitan Area, with the profile headline Senior Vice President, Operations at Hub International Northeast Limited. Laura Bennett also lists First Vice President, Operations Manager at HUB International since 2021 and was VP Operations Manager there from 2015 to 2021.
Lovell Martin
LinkedInExperience: Senior VP, Operations Strategy and Planning · HUB International
Lovell Martin has been Senior VP, Operations Strategy and Planning at HUB International since November 2022, based in Mead, Colorado. Lovell Martin was Managing Director People Advisory Services at EY from 2021 to 2022, Change Management Consultant at Clerestory Consulting from 2016 to 2021 and General Manager and Director, RevCycle Coding Services at T-System from 2013 to 2015.
Luke Underwood, CPA
LinkedInExperience: Vice President, Operations & Acquisitions · HUB International
Luke Underwood, CPA has been Vice President, Operations & Acquisitions at HUB International since February 2024, based in Little Rock, Arkansas, with the profile headline naming HUB International Mid-America. Luke Underwood, CPA was Director Of Operations at HUB International from 2019 to 2024 and Chief Operating Officer at Stevens-Dell & Associates in 2019.
Michael Tinker
LinkedInExperience: EVP Operations, Ontario · HUB International Canada
Michael Tinker has been EVP Operations, Ontario at HUB International Canada since June 2014, based in the Greater Toronto Area, and was also President of Hub Sinclair Cockburn from 2011 to 2017. Michael Tinker was Executive Vice President & Partner, Operations and Claims at HUB International from 2000 to 2011 and Property Casualty Unit manager at Crawford & Company from 1994 to 2000.
Michelle Rakes
LinkedInExperience: Executive Vice President of Strategic Operations · HUB International
Michelle Rakes has been Executive Vice President of Strategic Operations at HUB International since January 2026, based in Tulsa, Oklahoma, with a profile headline citing M&A integration and scaling multi-location service businesses. Michelle Rakes was Chief Operating Officer at HUB International from 2013 to 2025, Chief Sales Officer there from 2024 to 2025 and Vice President Operations from 2007 to 2012.
Roy Amoah
LinkedInExperience: Senior Vice President, Operations & Privacy Officer · HUB International Canada
Roy Amoah has been Senior Vice President, Operations & Privacy Officer at HUB International Canada since July 2022, based in the Greater Toronto Area. Roy Amoah was Vice President, Operations at HUB International Canada from 2020 to 2022, Assistant Vice President, Operations there from 2016 to 2020 and Senior IT Manager, Business Relationship from 2015 to 2016.
Sarah Cameron-Quaid
LinkedInExperience: Chief Operating Officer · HUB International Canada
Sarah Cameron-Quaid was Chief Operating Officer at HUB International Canada from July 2023 to October 2024, a role that has ended, and is now Vice President Commercial Insurance at Westland Insurance Group Ltd. Sarah Cameron-Quaid was Senior Vice President Operations at HUB International in 2023 and Vice President Operations there from 2019 to 2022.
Vinka Bedrossian
LinkedInExperience: SVP of Operations, National EB · HUB International
Vinka Bedrossian has been SVP of Operations, National EB at HUB International since November 2025, based in the Greater Chicago Area, with the profile headline SVP of Operations, National Employee Benefits at HUB International. Vinka Bedrossian also lists Director of Operations and Strategic Initiatives and National Employee Benefits Director of Operations roles at HUB International.
Choose the right perspective
Match the person's operations area, whether a regional brokerage operation, employee benefits, acquisitions, operations strategy or technology and operations, to the decision you face. Check when each person started their current role, or when a past role ended, to judge how recent their view of it is.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at HUB International?
- 02How do you bring teams that work in different ways onto shared processes and systems?
- 03What have you learned about keeping client service steady while operations teams grow quickly?
Reaching HUB International operations leaders
How can I contact one of these HUB International operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: HUB International Canada and HUB International, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach HUB International operations leaders?
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Can an AI agent ask one of these HUB International operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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