10 Jackson Financial operations leaders
Senior Vice President Operations, Vice President, Operations and Vice President, Customer Onboarding - Operations are current titles held by these Jackson Financial operations leaders, alongside directors of operations. A reader can learn how operations leaders work at Jackson Financial from people who have held the role.
Professionals to explore
Alison Reed
LinkedInExperience: Chief Operations Officer · Jackson
Alison Reed was Chief Operations Officer at Jackson from November 2021 to January 2026, a role that has ended, and is now EVP, Head of Distribution at Jackson, based in the Denver Metropolitan Area. Alison Reed was EVP Sales Operations at Jackson from 2015 to 2021.
Dev Ganguly
LinkedInExperience: Executive Vice President & Chief Operating Officer · Jackson
Dev Ganguly was Executive Vice President & Chief Operating Officer at Jackson from February 2021 to February 2025, a role that has ended, and Executive Vice President & Chief Innovation & Technology Officer there from 2025 to 2026. Dev Ganguly was Senior Vice President & Chief Information Officer at Jackson from 2018 to 2021 and Deputy Chief Information Officer in 2018.
Diana Smith
LinkedInExperience: Director, Operations Relationship Management · Jackson
Diana Smith has been Director, Operations Relationship Management at Jackson since October 1997, based in Littleton, Colorado, with the profile headline Director at Jackson National Life Insurance Co. Diana Smith was Manager at Transamerica from 1994 to 1997, so the profile pairs operations relationship management at Jackson with insurance management experience at Transamerica.
Hilary Cranmore
LinkedInExperience: Senior Vice President Operations · Jackson
Hilary Cranmore has been Senior Vice President Operations at Jackson since September 2026, based in Munith, Michigan. Hilary Cranmore was Vice President at Jackson from 2021 to 2026, Assistant Vice President at Jackson National Life from 2015 to 2021, Operations Director there from 2012 to 2015 and IT Quality Assurance Manager at Jackson in 2011 and 2012.
Laura Hanson
LinkedInExperience: Senior Vice President Operations · Jackson
Laura Hanson was Senior Vice President Operations at Jackson from June 2020 to June 2023, a role that has ended, and is now Senior Executive Committee Advisor at Jackson, based in Manistee, Michigan. Laura Hanson was VP, Policy Owner Services at Jackson from 2011 to 2020, VP Broker Management there from 2008 to 2011 and AVP Model Office from 2003 to 2008.
Lisa Henry
LinkedInExperience: Director, Operations Administrative Oversight · Jackson National Life Insurance Company
Lisa Henry has been Director, Operations Administrative Oversight at Jackson National Life Insurance Company since April 2002, based in the Dallas-Fort Worth Metroplex. The listing tags the role in the Operations department at the Director level and shows no other position for Lisa Henry.
Lisa Lubahn
LinkedInExperience: Vice President, Customer Onboarding - Operations · Jackson
Lisa Lubahn has been Vice President, Customer Onboarding - Operations at Jackson since September 2021, based in Leslie, Michigan, overseeing roughly 200 associates who handle new business and broker management. Lisa Lubahn was Assistant Vice President, Broker Management - Operations at Jackson from 2018 to 2020 and Business Process Director - New Business Operations there.
Maggie Garza
LinkedInExperience: Vice President, Operations · Jackson
Maggie Garza has been Vice President, Operations at Jackson since November 2020, based in East Lansing, Michigan. Maggie Garza was Assistant Vice President, Operations at Jackson from 2016 to 2020, Director, New Business Operations there from 2013 to 2016 and Manager, Variable Annuity New Business from 2007 to 2009.
Marianne Clone
LinkedInExperience: VP Operations retired · Jackson National Life
Marianne Clone was VP Operations at Jackson National Life from January 1981 to January 2009, a role the profile itself labels retired, and the listing tags it in the Operations department at the President/Vice President level. The VP Operations role is the only position the listing shows for Marianne Clone.
Rhonda Wolverton
LinkedInExperience: Director Of Operations · Jackson
Rhonda Wolverton has been Director Of Operations at Jackson since June 2022, based in Lansing, Michigan, and also lists Assistant Vice President at Jackson. A Jackson bio describes responsibility for the identification and development of talent within Jackson's Strategic Support Program in Operations.
Choose the right perspective
Match the person's operations area, whether annuity new business, customer onboarding, policy owner services, administrative oversight or enterprise operations, to the decision you face. Check when each person started their current role, or when a past role ended, to judge how recent their view of it is.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at Jackson?
- 02How do you plan staffing for annuity new business and service teams when sales volume swings?
- 03What have you learned about improving turnaround time and quality in annuity operations at the same time?
Reaching Jackson Financial operations leaders
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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