10 Instacart operations leaders

Experience: VP, Business & Supply Chain · Instacart

VP, Business & Supply Chain at Instacart since May 2023, based in Washington, District of Columbia and listed at executive level per the profile, which describes Instacart as a grocery delivery service offering one-hour delivery. Board Member at the California Grocers Association since January 2022.

Experience: Interim Director, Product Operations · Instacart

Interim Director, Product Operations at Instacart since July 2025, listed in the operations department at director level, alongside a Senior Manager, Product Operations role since September 2022. Other Instacart roles include Product Operations Manager (2019–2021), Senior Product Operations Manager (2021) and Manager, Product Operations (2021–2022).

Experience: Senior Director, Cx Operations, T&S, Ads Integrity · Instacart

Senior Director, Cx Operations, T&S, Ads Integrity at Instacart since November 2023. Former Senior Director, Trust & Safety (2022–2023) and Director, Trust & Safety (2018–2022) at Instacart; the profile cites over 15 years of experience in policy and product management, trust & safety, risk management and business operations.

Experience: Chief Connected Stores Officer · Instacart

Chief Connected Stores Officer at Instacart since October 2024, listed in the operations department at C-level; the profile describes helping retailers make in-store shopping personalized and seamless with technologies including Caper, FoodStorm, Carrot Tags and In-Store mode. Also VP and GM, Connected Store (since 2022) and VP of Product, Retailer (since 2021) at Instacart.

Experience: Senior Director, Consumer Operations · Instacart

Senior Director, Consumer Operations at Instacart since November 2023, listed in the operations department. Former Director, Expansion (2020–2023) and General Manager, Expansion (2018–2020) at Instacart, with Catalog Analyst (2017) and Manager, Catalog (2017–2018) roles there.

Experience: Director of Operations · Instacart

Director of Operations at Instacart since January 2022; the profile says the role works cross-functionally to bring new fulfillment solutions to market in partnership with retailers and drives improvements in growth, customer experience and operations. Former Manager at Amazon (2017–2022) and General Manager at Garmin (2015–2017) and Staples (2007–2015).

Experience: Director, Marketplace Operations · Instacart

Former Director, Marketplace Operations at Instacart (2021–2023), a role the profile describes as supporting and improving marketplace health and fulfillment quality, and Senior Director, Platform Excellence there since October 2023. Other Instacart roles include Manager, Procurement Operations (2017–2018), Senior Manager, Logistics Operations (2018–2020) and Director, Logistics Operations (2020–2021).

Experience: Director, Retail Ops Strategy & Caper International · Instacart

Director, Retail Ops Strategy & Caper International at Instacart since November 2024. Former Director, Partner Store Operations (2022–2023) and Director, Partner Operations Excellence (2023–2025) at Instacart, with Senior Operations Manager, Mid-Atlantic Region (2019–2020) and Senior Manager, Partner Store Operations (2020–2022) roles there.

Experience: Director, Strategy & Operations, Online Grocery · Instacart

Director, Strategy & Operations, Online Grocery at Instacart since July 2024, reporting directly to the CPO and the GM of Instacart's core marketplace and leading strategic projects and processes for operational excellence in Online Grocery, per the profile. Former Director, Business Operations (2023–2024) and Senior Manager, Business Operations (2021–2023) at Instacart.

Experience: Head of Retailer Operations - Caper · Instacart

Head of Retailer Operations - Caper at Instacart since January 2025, listed in the operations department at head level, alongside a Head of Product Operations role there since September 2020. Former Director of Product Operations at VSCO® (2018–2020) and Chief Operating Officer at ParentPowered Public Benefit Corporation (2016–2018).