Insurance
10 insurance product development experts
These ten professionals have held product development roles at insurance carriers, from product development managers to heads of product development. A reader can learn how insurers design new products and coverage and bring them to market.
Professionals to explore
01—10Bonnie Caluri
LinkedInExperience: Vice President, Product Development Manager · Chubb
Vice President, Product Development Manager at Chubb since August 2019. The profile describes managing all commercial liability product development, including General Liability, E&O, Life Sciences, Financial Institutions, Energy and Pollution, with competitor analysis and overseeing language development. The profile also lists Assistant Vice President, Senior Product Development Specialist at Chubb from 2002.
Carolyn Boris
LinkedInExperience: Senior Vice President of Product Development · Chubb
Senior Vice President of Product Development at Chubb since March 2026, and former VP Product Development Manager there (2021–2026). The profile describes managing three teams responsible for high net worth personal insurance contract innovation and design for Chubb Personal Risk Services. Former Managing Counsel, NA Office of General Counsel - Personal Risk Services at Chubb (2008–2020).
Conor Mulcahy
LinkedInExperience: Vice President - Head of Product Development for Financial Lines · QBE North America
Vice President - Head of Product Development for Financial Lines at QBE North America since May 2022. Former Director, Product Development at AXIS (AXIS Capital) (2019–2022), Cyber Claims Counsel at AXA XL (2015–2019) and Product Development Counsel at CNA Insurance (2012–2015).
Gregory Highnam
LinkedInExperience: Product Development Director · USAA
Product Development Director at USAA since April 2024. Former Farm Ranch Product Design & Strategy Director (2020–2023), Farm Ranch Product Management Director (2019–2020) and State Product Director (2015–2019) at American Family Insurance, and AVP, Senior Product Manager at QBE North America (2009–2015).
Hilary Zimmer
LinkedInExperience: Vice President - Product Development · QBE North America
Former Vice President - Product Development at QBE North America (2015–2022). Product Development Manager at MSIG USA since April 2025 and Head of Product Development there since September 2026. The profile describes launching products, enhancing existing offerings and working with executive leadership, underwriting and legal teams on product clarity, compliance and standardization.
Karen Muller
LinkedInExperience: VP - Insurance Product & Systems · Alaska National Insurance Company | a CopperPoint Company
VP - Insurance Product & Systems at Alaska National Insurance Company | a CopperPoint Company since August 2026, and former AVP - Insurance Product & Systems (2026) and AVP - Underwriting Product (2024–2026) there. The profile describes directing a 20+ member cross-functional organization responsible for regulatory updates and for rate, rule and form filings.
Kelly Arachikavitz, CPCU
LinkedInExperience: Product Development Director · Farmers Insurance
Product Development Director at Farmers Insurance since April 2021. Former Director Property Line Product Management (2017–2021), Director Product Development (2016–2017) and Product Manager (2015–2016) at MetLife. The profile also lists Corporate Underwriting at MetLife (2005–2015).
Korey Enstad
LinkedInExperience: Senior Product Development Manager · American Family Insurance
Head of Business Insurance Product Development at Farmers Insurance since May 2026. Former Senior Product Development Manager (2022–2026), Product Development Manager (2019–2022), Commercial Lines- State Product Manager (2017–2019) and Commercial Lines Regional Product Sr. Analyst (2016–2017) at American Family Insurance.
Matthew Lystad
LinkedInExperience: Director of Product Development · Elephant Insurance
Director of Insurance Product at Elephant Insurance since March 2025, and former Director of Product Development (2022–2025) and New Product Development Manager (2018–2022) there. The profile describes delivering auto insurance products and features such as the Work from Home Discount. Former Underwriting Operations Manager at GEICO (2017–2018).
Melissa Jacobson, CPCU
LinkedInExperience: Product Development Manager · AIG
Product Development Manager at AIG since February 2022, where the profile describes developing and revising insurance products in support of insurance company programs. Former Product Development Specialist at Munich Re (2006–2021) and Senior Insurance Lines Analyst at Insurance Services Office, Inc (2004–2006).
Choose the right perspective
Match the person's lines of business to yours, since personal auto, high net worth personal lines, commercial liability and financial lines products are built differently. Also decide whether you need someone who has led a product development organization or someone who has managed individual product and form changes.
Questions to take into the conversation
- 01How do you decide whether a new coverage idea is worth building and filing?
- 02How do you work with underwriting, claims, legal and actuarial teams when drafting new policy language?
- 03What slows down a multistate product launch, and how do you plan the filing sequence?
Reaching insurance product development experts
How can I contact one of these insurance product development experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 8 companies, including Chubb, QBE North America and USAA, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach insurance product development experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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