10 Marsh McLennan operations leaders
Marsh McLennan operations leaders on this page currently hold senior vice president and vice president of operations roles across Marsh McLennan Agency, Marsh, Marsh Risk, Marsh Reinsurance and other Marsh McLennan businesses. A reader can learn how operations leaders work at Marsh McLennan from people who have held the role.
Professionals to explore
Alok Karia
LinkedInExperience: Vice President Operations · Marsh McLennan India
Alok Karia has been Vice President Operations at Marsh McLennan India since December 2023 and was Assistant Vice President Operations there from 2021 to 2023. Alok Karia was Senior Process Manager at eClerx from 2017 to 2021 and Process Manager at eClerx from 2014 to 2017.
Ana Jovanovic
LinkedInExperience: Senior Vice President, Operations · Marsh McLennan Agency
Ana Jovanovic has been Senior Vice President, Operations at Marsh McLennan Agency since April 2023 and was Vice President, Operations there from 2022 to 2023. Ana Jovanovic was Director, Operations at Marsh McLennan Agency from 2019 to 2022, Senior Operations Analyst there from 2018 to 2019 and Business Analyst there from 2017 to 2018.
Bharti Chawla
LinkedInExperience: Vice President Operations · Marsh McLennan
Bharti Chawla has been Vice President Operations at Marsh McLennan since April 2025 and was Assistant Vice President Operations there from 2022 to 2025. Bharti Chawla's profile describes working as VP - Insurance Operations with Marsh McLennan, and Bharti Chawla held Manager, Deputy Manager and Assistant Manager roles at AXA XL between 2016 and 2022.
Jessica Blackwell
LinkedInExperience: Vice President Operations · Marsh McLennan Agency
Jessica Blackwell has been Vice President Operations at Marsh McLennan Agency since July 2025 and also lists Manager, Operations Excellence Team there as a role held since 2023. Jessica Blackwell was Private Client Advisor Team Lead at Marsh McLennan Agency from 2021 to 2023 and Underwriting Process Supervisor at Olympus Insurance Company from 2019 to 2020.
Lindsey Toth
LinkedInExperience: Vice President, Operations · Marsh Reinsurance
Lindsey Toth has been Vice President, Operations at Marsh Reinsurance since February 2020, and the profile headline lists the role at Guy Carpenter. Lindsey Toth was Operations Manager at Oscar Health from 2017 to 2020 and lists skills in process improvement, Lean Six Sigma, regulatory compliance and project management.
Maggie Sturm
LinkedInExperience: SVP, Operations MN/WI · Marsh McLennan Agency
Maggie Sturm has been SVP, Operations MN/WI at Marsh McLennan Agency since January 2026 and was Vice President of Operations MN & WI there from 2025 to 2026. Maggie Sturm was Vice President, Business Insurance Operations at Marsh McLennan Agency from 2022 to 2025 and Director of Business Insurance Operations there from 2020 to 2022.
Michael Salvador
LinkedInExperience: Vice President Operations · Marsh Risk
Michael Salvador has been Vice President Operations at Marsh Risk since June 2023 and also lists Assistant Vice President there as a role held since 2022. Michael Salvador's profile headline reads Operations Manager - Vice President at Marsh & McLennan Companies and describes end-to-end process work mainly for the Oil & Gas department.
Stephen Forbes
LinkedInExperience: VP of Operations · Marsh McLennan Agency
Stephen Forbes has been VP of Operations at Marsh McLennan Agency since March 2017. Stephen Forbes was Vice President Operations at CWI Benefits from 2011 to 2017 and Senior Director of Major Group Operations at BlueCross BlueShield of South Carolina from 1996 to 2011.
Sue Rieschl
LinkedInExperience: Vice President, Private Client Operations · Marsh McLennan Agency
Sue Rieschl has been Vice President, Private Client Operations at Marsh McLennan Agency since December 2025 and was Director, Private Client Services there from 1997 to 2025. Sue Rieschl's profile describes a management and insurance professional skilled in the technical side of risk customer service.
Tom Gulbranson
LinkedInExperience: Vice President of Operations · Marsh
Tom Gulbranson has been Vice President of Operations at Marsh since January 2007, and the profile headline lists the role as Vice President, Operations at Mercer. Tom Gulbranson was Assistant Vice President at Wells Fargo from 2003 to 2007 and Contact Center Manager at Nationwide Advantage Mortgage from 2000 to 2003.
Choose the right perspective
Match the person's operations area, such as business insurance, private client, reinsurance or regional operations, to the decision you face. Check when each person started the current role to judge how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role?
- 02How do you decide which processes to standardize across teams and which to leave to local leaders?
- 03What has your own work taught you about improving service quality while a business keeps growing?
Reaching Marsh McLennan operations leaders
How can I contact one of these Marsh McLennan operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 6 companies, including Marsh McLennan India, Marsh McLennan Agency and Marsh McLennan, based on profile data retrieved on October 21, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Marsh McLennan operations leaders?
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Can an AI agent ask one of these Marsh McLennan operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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