10 Maximus operations leaders
Senior Vice President Operations, Vice President Operations and Vice President, Performance Operations are among the roles held by these ten Maximus operations leaders. A reader can learn how operations leaders work at Maximus from people who have held the role.
Professionals to explore
Amee Wildey, M.S.
LinkedInExperience: Vice President Operations · Maximus
Amee Wildey has been Vice President Operations at Maximus since June 2024, based in the Greater Indianapolis area. Amee Wildey was Director II at Elevance Health (Formerly Anthem) from 2002 to 2024. The profile describes leading large-scale healthcare and government programs with a focus on stabilizing performance, aligning stakeholders and building structure that holds.
CARRIE THOMAS
LinkedInExperience: Senior Vice President Operations · Maximus
CARRIE THOMAS has been Senior Vice President Operations at Maximus since October 2022, based in Austin, Texas. CARRIE THOMAS was Vice President, Operations at Maximus from 2007 to 2022, Manager at BearingPoint from 2004 to 2007 and Regional Administrator at Texas Health and Human Services from 1989 to 2004.
Christen MacMillan, PMP, CSM
LinkedInExperience: Vice President, Performance Operations · Maximus
Christen MacMillan has been Vice President, Performance Operations at Maximus since December 2020, based in Ashburn, Virginia. Christen MacMillan was Sr. Director, Operations at Maximus from 2018 to 2020, Director Quality Management from 2015 to 2018 and Director, Quality Systems Corporate Performance Excellence at DynCorp International from 2010 to 2014.
Christopher Dabek
LinkedInExperience: Vice President Operations · Maximus
Christopher Dabek has been Vice President Operations at Maximus since August 2016, based in Greater Boston. Christopher Dabek was Senior Director of Operations at Maximus from 2015 to 2016, Director of Operations from 2013 to 2015, Senior Manager of Operations from 2012 to 2013 and Manager of Operations Analysis from 2009 to 2012.
Gaynor Ferrell
LinkedInExperience: Vice President Operations · Maximus
Gaynor Ferrell has been Vice President Operations at Maximus since December 2021. Gaynor Ferrell was Senior Director of Operations at Maximus from 2020 to 2021 and Director and Client Account Partner at Conduent from 2005 to 2020, according to the work history in the listing.
Jetshada Jaruboon
LinkedInExperience: Vice President Operations · Maximus
Jetshada Jaruboon has been Vice President Operations at Maximus since May 2023, based in Washington, DC. Jetshada Jaruboon was Sr. Director of Operations at Maximus from 2022 to 2023, Director of Operations from 2018 to 2022 and Senior Operations Manager from 2013 to 2018.
Laurie Westfall
LinkedInExperience: Vice President Operations · Maximus
Laurie Westfall has been Vice President Operations at Maximus since July 2016, based in Highland, Michigan. Laurie Westfall was General Manager - Chief Information Officer at Michigan Department of Technology, Management and Budget from 2013, and Chief Operations Officer (COO) & Local Integrity Officer at Trinity Health from 1998 to 2006.
Patrick Pinnell
LinkedInExperience: Vice President Operations · Maximus Federal Services
Patrick Pinnell has been Vice President Operations at Maximus Federal Services since November 2020, based in Austin, Texas, and also lists Managing Director, Operations at Maximus since January 2024. Patrick Pinnell was Senior Director Of Operations at Maximus from 2015 to 2020 and Senior Manager, BPM Analytics from 2013 to 2015.
Richard Graybill
LinkedInExperience: Vice President of Operations and Partner Management · Maximus
Richard Graybill has been Vice President of Operations and Partner Management at Maximus since April 2023, based in Delaware, Arkansas. Richard Graybill was Director Of Operations and Partner Management at Maximus from 2018 to 2023 and Director Of Operations / CCO Advanced Resolution Center at General Dynamics Information Technology from 2016 to 2018.
Rosemary Ajoku, CSM, LSSGB
LinkedInExperience: Vice President Operations · Maximus
Rosemary Ajoku has been Vice President Operations at Maximus since January 2021, based in Weymouth, Massachusetts. Rosemary Ajoku was Vice President, Operations at Centene Corporation from 2017 to 2020, Vice President, Operations at LifePlans, Inc. from 2014 to 2017 and Senior Director of Operations at UnitedHealth Group from 2013 to 2014.
Choose the right perspective
Match the person's operations area and level to the decision you face. Check when each role started to judge how recent the person's view is.
Questions to take into the conversation
- 01What did you change first when you took on your operations role, and why?
- 02How do you set and track service levels for the operations you run?
- 03What has your own work taught you about scaling an operation up quickly while keeping quality steady?
Reaching Maximus operations leaders
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Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Maximus and Maximus Federal Services, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Maximus operations leaders?
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Can an AI agent ask one of these Maximus operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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