10 Mayo Clinic revenue cycle leaders
Chair of Revenue Cycle, Division Chair, Revenue Cycle - Access Management and Senior Director of Revenue Cycle are among the current titles held by these Mayo Clinic revenue cycle leaders. A reader can learn how revenue cycle leaders work at Mayo Clinic from people who have held the role.
Professionals to explore
Brandy Brooks MHA, FHFMA, CHFP, CRCR
LinkedInExperience: Senior Director- Revenue Cycle · Mayo Clinic
Brandy Brooks has been Senior Director- Revenue Cycle at Mayo Clinic since October 2025, and the listing places the role in Finance & Accounting at the Director level. Brandy Brooks was Director Patient Financial Services at Novant Health from 2022 to 2025, Manager - Patient Financial Services there from 2014 to 2022 and Revenue Cycle Operational Manager at Bon Secours from 2008 to 2014.
Brenda Brault
LinkedInExperience: Division Chair, Revenue Cycle · Mayo Clinic
Brenda Brault has been Division Chair, Revenue Cycle at Mayo Clinic since August 2021 and was Vice Chair, Revenue Cycle there from 2009 to 2021. Brenda Brault was Corporate Compliance Officer at Springfield Service Corporation from 2004 to 2008 and Team Lead at Epic Systems Corporation from 1996 to 1999.
Liz Watson
LinkedInExperience: Division Chair, Revene Cycle l Billing & Accounts Receivable · Mayo Clinic
Liz Watson has held the title Division Chair, Revene Cycle l Billing & Accounts Receivable at Mayo Clinic since August 2026 and has also been a Senior Director there since August 2024. Liz Watson was Director Revenue Cycle - Self Pay and Patient Experience at Mayo Clinic from 2023 to 2024 and Director Revenue Cycle at WakeMed from 2017 to 2023.
Nikki Harper
LinkedInExperience: Division Chair Revenue Cycle-Analytics Automation and Diversified Revenue · Mayo Clinic
Nikki Harper has been Division Chair Revenue Cycle-Analytics Automation and Diversified Revenue at Mayo Clinic since August 2023. Nikki Harper was Enterprise Vice President Patient Financial Services at Trinity Health from 2022 to 2023, Vice President Patient Business Services at Trinity Health from 2020 to 2022 and Vice President Revenue Cycle at Hospital Sisters Health System from 2015 to 2020.
Susan Milheim
LinkedInExperience: Division Chair, Revenue Cycle - Access Management · Mayo Clinic
Susan Milheim has been Division Chair, Revenue Cycle - Access Management at Mayo Clinic since January 2024, in a role listed in Rochester, Minnesota. Susan Milheim was Sr Director, Revenue Cycle Mgmt at Cleveland Clinic from 2007 to 2024 and Director Patient Access at Cleveland Clinic from 2000 to 2007.
Suzanne Droste, MBA/MHA
LinkedInExperience: Senior Director Revenue Cycle · Mayo Clinic
Suzanne Droste has been Senior Director Revenue Cycle at Mayo Clinic since December 2022, based in Madison, Wisconsin. Suzanne Droste was Senior Director, Patient Access & Patient Financial Experience at UW Health from 2021 to 2022, Director of Patient Access at UW Health from 2016 to 2021 and Registration Manager there from 2015 to 2016.
Todd Cheladyn, CRCR
LinkedInExperience: Senior Director of Revenue Cycle · Mayo Clinic
Todd Cheladyn has been Senior Director of Revenue Cycle at Mayo Clinic since January 2023, based in the Detroit Metropolitan Area. Todd Cheladyn was Vice President, Customer Provider Operations and Revenue Cycle Management at R1 RCM from 2021 to 2023 and Senior Director - Customer Provider Operations and Revenue Cycle Management there from 2012 to 2021.
Todd Manion
LinkedInExperience: Chair of Revenue Cycle · Mayo Clinic
Todd Manion has been Chair of Revenue Cycle at Mayo Clinic since November 2025 and also held the title Chair of Coding, Revenue Integrity, Outpatient CDI and Provider Education there from 2021 to 2026. Todd Manion was a Managing Director at Deloitte from 2009 to 2021 and a Manager at BearingPoint from 2004 to 2009.
Vivian Boyd
LinkedInExperience: Chair Revenue Cycle- Billing & Accounts Receivable · Mayo Clinic
Vivian Boyd is a former Chair Revenue Cycle- Billing & Accounts Receivable at Mayo Clinic, a role held from 2022 to 2026, and has been Senior Vice President Revenue Cycle Management at The Aspen Group since April 2026. Vivian Boyd was Senior Vice President, Customer Operations at R1 RCM from 2020 to 2022 and Senior Vice President Shared Services Operations there from 2013 to 2017.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as access management, billing and accounts receivable or analytics, to the question you need answered. Weigh whether an enterprise or regional role sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at Mayo Clinic?
- 02What would you do differently if you started your revenue cycle role at Mayo Clinic again?
- 03What has your own work at Mayo Clinic taught you about measuring revenue cycle performance?
Reaching Mayo Clinic revenue cycle leaders
How can I contact one of these Mayo Clinic revenue cycle leaders?
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Can an AI agent ask one of these Mayo Clinic revenue cycle leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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