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10 McDonald's operations leaders
These ten current and former McDonald's operations leaders have run field operations, regional restaurant operations and operations programs as directors, vice presidents and senior vice presidents. A reader can learn how a large franchised restaurant system manages field teams, rolls out operating changes and drives restaurant performance.
Professionals to explore
01—10Anand Yalamanchi
LinkedInExperience: Vice President · McDonald's
Vice President at McDonald's since June 2025, a role his profile headline gives as Vice President, Field Operations McDonald's USA. He has also been Sr. Director, US National Operations at McDonald's since October 2023, a role his profile places in Chicago, and lists Operations Officer at McDonald's, Chicago since 2019.
Becky Prikril
LinkedInExperience: Senior Director of Operations US McDonald's Operating Company · McDonald's
Senior Director of Operations US McDonald's Operating Company at McDonald's since February 2025. Her other McDonald's roles include Director of Deployment, US National Operations (2024–2025), Director of Restaurant Experience (2023–2024) and Director of US Operations - West Zone (2021–2023) at McDonald's USA LLC, and her profile describes expertise in restaurant operations, enterprise deployment and large-scale strategic execution across the U.S. McDonald's system.
Christa Small
LinkedInExperience: Vice President of U.S. Operations · McDonald's
Vice President of U.S. Operations at McDonald's since June 2018, and also listed as Chief Restaurant Officer of McDonald's IDL Markets since May 2023 and Operations Transformation Officer since January 2026. Her profile says she orchestrates business transformation programs, drives regional turnarounds and helps modernize restaurant-level operations; she was previously Sr. Director of Operations Development at McDonald's (2016–2018).
Dee Carpenter
LinkedInExperience: Philadelphia Region Director of Field Service · McDonald's
Former Philadelphia Region Director of Field Service at McDonald's (2012–2016) and Senior Director Field Operations, USA East Zone at McDonald's USA LLC (2016–2018); the profile lists retirement from McDonald's USA LLC since May 2018. Other McDonald's roles on the profile include US McOpCo Sequencing Director (2012) and Field Service Manager (2006–2012).
John Cronan
LinkedInExperience: Field Vice President · McDonald's
Field Vice President at McDonald's since December 2023, a role his profile places in Long Beach, California, after serving as Field Operations Officer in New York City (2021–2023). His other McDonald's roles include Director, US Pricing (2020–2021) and Director, US Field Finance (2019–2020).
Ken Marcinkowski
LinkedInExperience: Vice President - Chicago Field Office · McDonald's
Vice President - Chicago Field Office at McDonald's since April 2022, a role his profile headline calls Field Vice President, Chicago Field Office - McDonald's USA. He was previously Vice President, U.S. Operations - Initiative Planning and Deployment (2019–2022), Senior Director, PMO & Strategic Alignment (2016–2019) and Director of Program Management (2015–2016) at McDonald's.
Maura Havenga
LinkedInExperience: Senior Vice President, Restaurant Solutions · McDonald's
Former Senior Vice President, Restaurant Solutions at McDonald's (2005–2013), where her profile describes oversight and long-term strategic planning for six functional departments, including Worldwide Operations, Global Measurement and Training, Learning & Performance. She was previously Senior Vice President North America Supply Chain at McDonald's (2003–2005).
Oliver Kusche
LinkedInExperience: Vice President Operations · McDonald's Deutschland
Vice President Operations at McDonald's Deutschland since September 2024. His other McDonald's Deutschland roles include Senior Department Head Field Officer (2023–2024), Department Head Field&Operations (2015–2023), Department Head Training Region Süd (2014–2015) and Field&Operations Consultant (2011–2014).
Simon Gregory
LinkedInExperience: Director, Field Operations · McDonald's
Director, Field Operations at McDonald's since December 2014, a role his profile headline places at McDonalds Restaurants of Canada. He was previously Deployment and Strategy Manager at McDonald's (2012–2014) and Director of Field Service at McDonalds Restaurants of Canada (2008–2012), and his profile lists Field Service (2001–2008) and Restaurant Operations Management (1991–2001) roles there.
William Mckernan
LinkedInExperience: Operations VP · McDonald's
Operations VP at McDonald's since March 2010, where his profile says he is responsible for operations, training, HR, technology and franchising for over 600 restaurants in the Indianapolis Region and leads a staff of over 60. He was previously McOpco Director at McDonald's (2008–2010).
Choose the right perspective
Match the person's scope to your question, since field office and regional leaders speak to running restaurants and working with owner-operators day to day, while national and global roles speak to designing and deploying programs across the system. If your question concerns a specific country, ask whether the person's roles covered the U.S. business or another market.
Questions to take into the conversation
- 01How do field teams work with franchisee owner-operators to lift restaurant performance without direct control?
- 02How did you pilot and roll out a new operating procedure or technology across hundreds of restaurants?
- 03Which restaurant-level metrics mattered most in your reviews, and what actions did they trigger?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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