10 McDonald's operations leaders
Field offices and national operations are the two sides of McDonald's covered here: a Field Vice President, a Chicago Field Office vice president, an operations VP for the Indianapolis region and operations leaders in Canada and Germany, plus national operations, deployment, transformation and restaurant solutions roles. They suit a restaurant chain working out how field teams coach franchisees, or how a new operating change gets piloted and deployed across a system.
Professionals to explore
Anand Yalamanchi
LinkedInExperience: Vice President · McDonald's
Anand Yalamanchi, whose LinkedIn profile says Vice President, Field Operations McDonald's USA, has held the Vice President title at McDonald's since June 2025. Anand also lists Sr. Director, US National Operations (since 2023) and Operations Officer in Chicago (since 2019) as current, so both field operations and national operations questions fit.
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Becky Prikril
LinkedInExperience: Senior Director of Operations US McDonald's Operating Company · McDonald's
Becky Prikril has been Senior Director of Operations US McDonald's Operating Company since February 2025, following Director of Deployment, US National Operations (2024-2025). Director of Restaurant Experience (2023-2024), Director of US Operations - West Zone (2021-2023) and Franchise Business Partner (2018-2021) make Becky a fit for deployment and franchisee partnership questions.
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Christa Small
LinkedInExperience: Vice President of U.S. Operations · McDonald's
In Christa Small's own words, the work at McDonald's "orchestrates business transformation programs", and Christa holds three current titles there: Vice President of U.S. Operations (since 2018), Chief Restaurant Officer of McDonald's IDL Markets (since 2023) and Operations Transformation Officer (since 2026). Sr. Director of Operations Development (2016-2018) and Director of Restaurant Operations Improvement Process (2015-2016) round out a background suited to transformation questions.
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Dee Carpenter
LinkedInExperience: Former Philadelphia Region Director of Field Service · McDonald's
Dee Carpenter retired from McDonald's USA LLC in 2018 after serving as Senior Director Field Operations, USA East Zone (2016-2018). Philadelphia Region Director of Field Service (2012-2016), US McOpCo Sequencing Director (2012) and Field Service Manager (2006-2012) make Dee a fit for questions on field service and regional operations in the eastern US.
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John Cronan
LinkedInExperience: Field Vice President · McDonald's
John Cronan's McDonald's titles include Director, US Field Finance (2019-2020) and Director, US Pricing (2020-2021), followed by the Accelerated Operations Program (2021), Field Operations Officer (2021-2023) and Field Vice President since December 2023. John can speak to how pricing and field finance views carry into field office leadership.
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Ken Marcinkowski
LinkedInExperience: Vice President - Chicago Field Office · McDonald's
Ken Marcinkowski holds Vice President - Chicago Field Office at McDonald's (since 2022) and was Vice President, U.S. Operations - Initiative Planning and Deployment (2019-2022). Senior Director, PMO & Strategic Alignment (2016-2019), Director of Program Management (2015-2016) and Development Director - U.S. Operations Restaurant Technology (2014-2015) suit questions on piloting and deploying restaurant initiatives.
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Maura Havenga
LinkedInExperience: Former Senior Vice President, Restaurant Solutions · McDonald's
Maura Havenga was Senior Vice President, Restaurant Solutions at McDonald's from 2005 to 2013, a role described as oversight and long-term strategic planning for six functional departments including Worldwide Operations and Global Measurement. Senior Vice President North America Supply Chain (2003-2005) lets Maura speak to how operations, training and supply chain connect.
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Oliver Kusche
LinkedInExperience: Vice President Operations · McDonald's Deutschland
Oliver Kusche has been Vice President Operations at McDonald's Deutschland since September 2024, following Senior Department Head Field Officer (2023-2024) and Department Head Field&Operations (2015-2023). Department Head Training Region Süd (2014-2015) and Field&Operations Consultant (2011-2014) round out a background suited to field and training questions in Germany.
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Simon Gregory
LinkedInExperience: Director, Field Operations · McDonald's
Based in Burnaby, British Columbia, Simon Gregory has been Director, Field Operations at McDonald's since 2014. Deployment and Strategy Manager (2012-2014), Director of Field Service (2008-2012), Field Service (2001-2008) and Restaurant Operations Management (1991-2001) make Simon a fit for field service questions in Canada.
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William Mckernan
LinkedInExperience: Operations VP · McDonald's
Operations VP at McDonald's since 2010, William Mckernan describes responsibility for operations, training, HR, technology and franchising for over 600 restaurants in the Indianapolis Region, with a staff of over 60. William was McOpco Director (2008-2010), so questions on regional operations across hundreds of restaurants fit best.
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Choose the right perspective
For franchisee coaching and field office questions, William Mckernan, Ken Marcinkowski, John Cronan, Simon Gregory and Dee Carpenter hold or held field and regional operations titles. For rolling out a change system-wide, Becky Prikril, Christa Small and Anand Yalamanchi hold or held deployment, transformation and national operations titles, and Maura Havenga and Oliver Kusche add a global functions view and a market outside North America.
Questions to take into the conversation
- 01How does a McDonald's field office decide which owner-operators get the most coaching time in a given quarter?
- 02What does McDonald's test in a pilot before a new kitchen procedure or restaurant technology is deployed to every US restaurant?
- 03How do operations priorities differ between a McDonald's market like Germany or Canada and the US system?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.