Restaurants
10 restaurant technology rollout experts
These ten professionals have held restaurant technology and IT roles at restaurant chains, working on deploying and implementing systems across restaurant locations. A reader can learn how restaurant technology leaders plan and carry out technology rollouts across many restaurants.
Professionals to explore
01—10Adam Clatterbuck
LinkedInExperience: Senior Director Restaurant Technology Solutions · Shake Shack
Senior Director Restaurant Technology Solutions at Shake Shack since September 2025, and former Director of Digital Programs & Restaurant Technology at Shake Shack (2022–2025). The profile describes leading the implementation and maintenance of POS systems, marketing technology, kitchen display systems and inventory management tools. It also lists IT Restaurant Systems Engineer at Chipotle Mexican Grill (2017–2019).
Ashley Porter
LinkedInExperience: Director, IT Project Management · FAT Brands Inc.
Director, IT Project Management at FAT Brands Inc. since July 2026, a role the profile says owns the rollout of point-of-sale (POS) and supporting technology to new stores, plus system transitions and upgrades in existing stores. The profile also lists Point of Sale Implementation Manager - QSR Division at FAT Brands Inc. (2018–2020) and Director of Brand Restaurant Technology at Hooters Brand Management (2025–2026).
Chuck Kasper
LinkedInExperience: Operations Manager U.S. Operations-Digital Deployment · McDonald's
Former Operations Manager U.S. Operations-Digital Deployment at McDonald's (2010–2022). The profile describes a restaurant digital and technology deployment specialist involved with restaurant technology including POS, KDA and BOH, and lists leading a field testing and deployment effort. It also lists Senior Product Manager - Product Strategy Innovation at Crunchtime Kitchen and Host (Formerly QSR Automations) (2023–2024).
David Kaprinski
LinkedInExperience: Retail Technology Project Manager · GoTo Foods
Former Retail Technology Project Manager at GoTo Foods (2015–2019), where the profile describes leading retail technology innovation projects for POS integrations, kiosks and drive thru kiosks. Director of Restaurant Technology at Ascent Hospitality Management since July 2022, and former Director of Strategic Projects at On The Border Mexican Grill & Cantina (2020–2022).
Douglas Garcia
LinkedInExperience: Director of Restuarant Technology, Solutions Delivery · Popeyes Louisiana Kitchen
Former Director of Restuarant Technology, Solutions Delivery at Popeyes Louisiana Kitchen (2025–2026) and Director Of Technology, Latin America and Caribbean at Restaurant Brands International (2022–2025). The profile describes skills in Point of Sale (POS) systems and program leadership, and leading successful complex deployments across multiple markets.
Dustan Burt
LinkedInExperience: Director, Restaurant Technology · Walk-On's Sports Bistreaux
Director, Restaurant Technology at Walk-On's Sports Bistreaux since February 2024, where the profile describes overseeing the deployment and integration of technology solutions across restaurant locations, including point-of-sale (POS) systems, kitchen display systems and back office software. It also lists Manager, Retail IT Systems at GoTo Foods (2020–2024).
Jim Batchler-Smith
LinkedInExperience: Point of Sale Roll Out Manager · Denny's
Former Point of Sale Roll Out Manager at Denny's (2004–2006) and Vice President Information Technology at Denny's (2022–2025). The profile describes leading enterprise-wide system upgrades and complex infrastructure transitions, and also lists Senior Director, Enterprise Systems at Denny's (2016–2022).
Karim Poonja
LinkedInExperience: Director - Restaurant Technology (US I.T) · McDonald's
Former Director - Restaurant Technology (US I.T) at McDonald's (2013–2017), described in the profile as a senior member of the restaurant technology department responsible for designing, developing and deploying restaurant technology for McDonald's. Director, Restaurant Technology & Innovation at Cleveland Avenue since July 2018, and former Sr. Manager at McDonald's (2002–2013).
Kersten Wagschal Gorski, PMP
LinkedInExperience: Director of Deployment Services & Restaurant Technology Infrastructure · McDonald's
Former Director of Deployment Services & Restaurant Technology Infrastructure (2018–2019) and Director of Deployment Services & Cashless Payments (2017–2018) at McDonald's. The profile also lists Director Restaurant Technology Digital Signage at McDonald's (2021–2024), a role accountable for US restaurant digital signage and the corresponding Content Management System technology.
Matthew Tyson
LinkedInExperience: Director of International Restaurant Technology · The Wendy's Company
Former Director of International Restaurant Technology at The Wendy's Company (2022–2026), where the profile describes building and operating the international technology platform behind Wendy's fastest period of global growth across 35 countries and 1,000+ locations. It also lists Program Director - Payments and Infrastructure (2018–2022) and Manager - Kitchen Controls Engineering (2016–2018) at The Wendy's Company.
Choose the right perspective
Match the person's system type and scale to your project, since a POS replacement, a kitchen display rollout and a digital signage program raise different issues. Also consider whether your locations are company-owned or franchised, because rollout planning, training and support work differently in each.
Questions to take into the conversation
- 01How did you pilot new restaurant technology before rolling it out to every location?
- 02How did you schedule installs and training so restaurants could keep serving guests during the rollout?
- 03What went wrong in a past rollout, and what would you do differently next time?
Reaching restaurant technology rollout experts
How can I contact one of these restaurant technology rollout experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 8 companies, including Shake Shack, FAT Brands Inc. and McDonald's, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach restaurant technology rollout experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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