10 Ochsner Health revenue cycle leaders
Stephanie Wells, System Vice President, Rev Cycle/HIM, opens this list of Ochsner Health revenue cycle leaders, who hold vice president, assistant vice president and director roles across revenue cycle operations, revenue systems and integrity, and hospital billing. A reader can learn how revenue cycle leaders work at Ochsner Health from people who have held the role.
Professionals to explore
Amy H. Chauvin
LinkedInExperience: Director of Revenue Systems Management · Ochsner Health
Amy H. Chauvin has been Director of Revenue Systems Management at Ochsner Health since October 2006, based in New Orleans. At Ochsner Health, Amy H. Chauvin was Manager of Revenue Systems Managment, AR Training, and AR Quality Assurance from 2005 to 2006 and Manager of Hospital AR Systems Support from 2000 to 2005.
Jennifer Duffour
LinkedInExperience: Director, Revenue Cycle Strategic Business Partner · Ochsner Health
Jennifer Duffour has been Director, Revenue Cycle Strategic Business Partner at Ochsner Health since October 2014, in a role listed in New Orleans and placed in the finance and accounting department. The listing shows no other employer for Jennifer Duffour.
Marcus Whitfield
LinkedInExperience: Director Hospital Billing · Ochsner Health
Marcus Whitfield has been Director Hospital Billing at Ochsner Health since May 2018, in a role listed in New Orleans. At Ochsner Health, Marcus Whitfield was Manager, Revenue Cycle from 2013 to 2018, Supervisor, Hospital Revenue Cycle EPIC Implementation from 2012 to 2013 and Healthcare Analyst from 2008 to 2012.
Mark Winograd
LinkedInExperience: Assistant Vice President, Revenue Cycle · Ochsner Health
Mark Winograd has been Assistant Vice President, Revenue Cycle at Ochsner Health since April 2008, based in the Greater New Orleans Region. The profile headline gives the same title at Ochsner Health System, and the listing shows no other employer for Mark Winograd.
Mary Neal, CHAM, MBA
LinkedInExperience: AVP Revenue Cycle · Ochsner Health
Mary Neal has been AVP Revenue Cycle at Ochsner Health since June 2019, based in Metairie, Louisiana. At Ochsner Health, Mary Neal was Patient Access Director from 2015 to 2019, Patient Access Manager from 2013 to 2015 and Registration Supervisor from 2012 to 2013.
Melissa Woods, CPC
LinkedInExperience: AVP Revenue Cycle · Ochsner Health
Melissa Woods has been AVP Revenue Cycle at Ochsner Health since May 2022, based in the Greater New Orleans Region. Melissa Woods also lists the title Director Pre-Service Financial Clearance, Patient Estimates & Central Pricing at Ochsner Health, with a start date of July 1998 and no end date.
Sandra Dufrene
LinkedInExperience: AVP, Revenue Systems and Integrity · Ochsner Health
Sandra Dufrene has been AVP, Revenue Systems and Integrity at Ochsner Health since December 2010, based in New Orleans, in a role the profile places in the finance and accounting department. The listing shows no other employer or earlier role for Sandra Dufrene.
Stephanie Wells
LinkedInExperience: System Vice President, Rev Cycle/HIM · Ochsner Health
Stephanie Wells has been System Vice President, Rev Cycle/HIM at Ochsner Health since August 2013, and was Vice President there from 2012 to 2013 and Assistant Vice President from 2011 to 2012. Stephanie Wells was VP, Rev Cycle at West Jefferson Medical Center from 2009 to 2011 and Chief Executive Officer at Louisiana Specialty Hospital from 2003 to 2009.
Timothy Falanga
LinkedInExperience: Director, Revenue Systems Management · Ochsner Health
Timothy Falanga has been Director, Revenue Systems Management at Ochsner Health since June 2012, based in New Orleans. The profile says the role oversees leaders, systems analysts and project managers supporting all operational areas for revenue cycle and HIM, as well as corporate areas such as accounting and compliance.
William Thacker
LinkedInExperience: Vice President - Revenue Cycle · Ochsner Health
William Thacker has been Vice President - Revenue Cycle at Ochsner Health since June 2026, and the profile says the role leads enterprise-wide revenue cycle operations. At Ochsner Health, William Thacker was Assistant Vice President - Professional Revenue Management, PACS, and Credentialing from 2025 to 2026 and Assistant Vice President, Revenue Cycle & HIM Solutions from 2020 to 2025.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as revenue cycle operations, revenue systems or hospital billing, to the question you need answered. Weigh whether an enterprise role or a narrower operating role sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at Ochsner Health?
- 02How do you keep revenue cycle systems and billing work aligned across the hospitals and clinics you support?
- 03What has your own work at Ochsner Health taught you about measuring revenue cycle performance?
Reaching Ochsner Health revenue cycle leaders
How can I contact one of these Ochsner Health revenue cycle leaders?
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Can an AI agent ask one of these Ochsner Health revenue cycle leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.