Ecommerce software

Operations professionals in Ecommerce software

Operations leaders in ecommerce software manage the real constraints that affect how merchants run their businesses. Talk with them about where their systems create friction—bottlenecks in order processing, gaps between teams, or capacity limits that force workarounds. Their experience shows you which operational problems matter most and how software design either solves or creates them.

10 professionals9 companiesData retrieved September 27, 2026

Professionals to explore

01—10
  1. Cortnee Fagundes

    LinkedIn

    Experience: Senior Vice President Operations · Celero Commerce

    Experience leading operations at a payment processing technology and solutions provider serving small to mid-sized merchant businesses.

  2. Irena Salwerowicz

    LinkedIn

    Experience: Director, Operations · StockX

    Experience directing operations at an online marketplace platform selling sneakers, streetwear, and other goods.

  3. Jimmy Lajolie

    LinkedIn

    Experience: Director of Merchant Operations · Checkout.com

    Experience directing merchant operations at an online payments company, working with merchant-facing workflows and commerce technology.

  4. Lyly Ly

    LinkedIn

    Experience: Sr Director, TPM and Product Operations · Shopify

    Experience directing technical program management and product operations at a commerce platform company serving merchant-facing software.

  5. Meghan Herman

    LinkedIn

    Experience: Director of Operations, Shopify Fulfilment Network · Shopify

    Has experience leading operations for an ecommerce fulfillment network at a commerce technology company.

  6. Mitun Pandey

    LinkedIn

    Experience: Director of Product Operations · commercetools

    Experience directing product operations at a commerce platform company that helps businesses build and scale commerce technology.

  7. Molly Hendrickson

    LinkedIn

    Experience: Director - eCommerce Operations, Tooling & Transformation · Microsoft

    Experience directing eCommerce operations and production processes for an online store, managing digital operational strategy and system lifecycle.

  8. Shauna Cleary

    LinkedIn

    Experience: Director of Operations · Ekster®

    Experience leading operations, ecommerce, and supply chain functions at a direct-to-consumer ecommerce retailer.

  9. Yehia El-Zomor

    LinkedIn

    Experience: Director of Operations · Boutiqaat

    Experience leading e-commerce operations, including website operations, fulfillment, and supply chain process improvement at online retail and marketplace companies.

  10. Yesenia Monroy

    LinkedIn

    Experience: Senior Director, Global Operations eCommerce Data Technology (Acquired by Commerce) · Feedonomics

    Experience leading global operational strategy and enterprise support for eCommerce data technology, scaling teams and optimizing merchant-facing workflows.

Choose the right perspective

Look for candidates who have owned specific operational processes end-to-end: order fulfillment, inventory sync, payment reconciliation, or customer service workflows. Ask them to describe a time when they hit a hard limit—a system couldn't scale, teams couldn't coordinate, or exceptions piled up. Their answer reveals what breaks under real load and why.

Questions to take into the conversation

  1. 01Walk me through a day when your operations team hit a bottleneck. What was the constraint, and how did you work around it?
  2. 02Tell me about a handoff between teams—say, between sales and fulfillment or between your platform and a merchant's backend. Where did things get stuck, and why?
  3. 03When you had to choose between fixing a slow process and building new features, what made you pick one? What did that choice cost you?

About this directory

This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.

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