Real estate technology
Operations professionals in Real estate technology
Real estate technology operations leaders make daily choices about which manual tasks to automate, how to handle exceptions when systems fail, and when to push back on feature requests that strain the team. Talking with someone who has lived through these decisions helps you understand what actually breaks workflows and where your software or process changes will hit resistance.
Professionals to explore
01—10Chris Acker
LinkedInExperience: Vice President, Community Technology Services · Quarterra, A Lennar Company (FKA Lennar Multifamily Communities)
Has experience leading community technology services for multifamily communities, including contract negotiations, project management, and selecting technology solutions.
Kasey Mayer
LinkedInExperience: Director Of Operations · FirstService Residential
Has experience directing operations at a property management company, measuring KPIs and improving processes across property management and support departments.
Keisha Sonnier-Daigle
LinkedInExperience: Director of Property Operations and Software Support · The Itex Group
Has experience directing property operations and software support in multifamily property management, including luxury communities and lease-up communities.
Lauran Batista
LinkedInExperience: Director Of Operations · Crown Residential
Has experience directing operations at a multifamily rental property management company, including software operations training within the property management industry.
Marissa Hecht
LinkedInExperience: Director of Strategic Operations · Edward Rose & Sons
Experience leading strategic operations in real estate property management, including prior roles as property manager and operations analyst at a property management company.
Nicole Schook
LinkedInExperience: Director of Operations, Technology & Marketing · Eagle Rock Properties
Has experience directing operations, technology, and marketing at a private equity multifamily apartment management firm, overseeing operational technology adoption.
Robin Fluharty
LinkedInExperience: Director of Enterprise Operations · Pegasus Residential
Has experience directing enterprise operations in multifamily property management, focusing on technology integration and compliance to drive efficiency.
Stacy Maness
LinkedInExperience: Senior Director, Multifamily, Technology Implementation · Cushman & Wakefield
Has experience leading multifamily technology implementation and go-to-market rollout strategy for property teams, focusing on scalable software adoption and operational usability.
Stefanie Cord
LinkedInExperience: Director of Business Systems · Thompson Thrift
Has experience directing business systems operations in real estate property management, with software experience across property management platforms including RealPage and Yardi.
Valandis Johnson
LinkedInExperience: Director of Technology Operations · NOAH Property Management
Has experience directing technology operations in property management, scaling remote teams, implementing PropTech solutions, and integrating property management systems and business intelligence tools.
Choose the right perspective
Look for candidates who have managed property operations teams or overseen software rollouts in real estate. Ask them to describe specific moments when their team couldn't keep up—not general complaints, but actual bottlenecks they had to solve. The best candidates will point to handoff points between systems or teams where work piles up.
Questions to take into the conversation
- 01Tell me about a time when your team couldn't process work fast enough. What was the bottleneck—was it a system limit, a manual step, or something else?
- 02When you rolled out new software or changed a process, where did people find workarounds instead of using what you built?
- 03What exception or edge case kept coming back to slow down your team, and what would it have taken to fix it?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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