10 Papa John's operations leaders
Sr Director of Operations and Director Of Operations are among the roles held by these ten Papa John's operations leaders. A reader can learn how operations leaders work at Papa John's from people who have held the role.
Professionals to explore
Brandon Ogle
LinkedInExperience: Director Of Operations · Papa Johns
Brandon Ogle has been Director Of Operations at Papa Johns since April 2018, based in Lakeland, Florida. At Papa Johns, Brandon Ogle was Training General Manager from 2014 to 2018, General Manager from 2013 to 2014, Store Manager from 2008 to 2013 and Assistant General Manager from 2007 to 2008, and the profile headline names the High Velocity Bread Podcast.
Craig Larson
LinkedInExperience: Director Of Operations · Papa John's Pizza
Craig Larson has been Director Of Operations at Papa John's Pizza since December 2019, based in Evansville, Indiana. Craig Larson was Area Supervisor at Papa Johns from 2012 to 2019 and Training General Manager at Papa John's Pizza from 1996 to 2012, and also lists contract IT consulting for Liberty Dialysis LLC in 2011.
Doug Otterson
LinkedInExperience: Director of Operations · Papa Johns
Doug Otterson has been Director of Operations at Papa Johns since September 2024 and Transportation Manager there since 2021, with a profile headline of Director of Operations Papa John's International that also names Denver, Colorado and Portland, Oregon. At Dean Foods, Doug Otterson was Logistics Route Engineer III from 2011 to 2021, Region Logistics trainer from 2013 to 2021 and Logistics Application Trainer from 2016 to 2020.
Hiren Patel
LinkedInExperience: Director Of Operations · Papa John's
Hiren Patel has been Director Of Operations at Papa John's since October 2016, based in the Atlanta area, and describes leading operations and training for multi-unit success. Hiren Patel also lists Director of Operations at Papa John’s USA, INC. from 2016 to 2026, Training General Manager there from 2003 to 2016 and Chargeback Manager at Target from 2002 to 2003.
Melissa Surtin
LinkedInExperience: Director Of Operations · Papa Johns
Melissa Surtin has been Director Of Operations at Papa Johns since June 2020, based in Festus, Missouri, with a profile headline of Director Of Operations at Papa John's International. At Papa Johns, Melissa Surtin was Training General Manager from 2018 to 2020, General Manager from 2015 to 2018, Manager Designate from 2014 to 2015 and Shift Lead in 2014.
Michael Jacobsen
LinkedInExperience: Director Of Operations · Papa Johns
Michael Jacobsen has been Director Of Operations at Papa Johns since September 2012, with a profile headline of Director Of Operations at Papa John International, based in the Minneapolis-St. Paul area. Michael Jacobsen was Certified Training General Manager at Arby's from 2007 to 2012, Training General Manager at Papa Johns from 2003 to 2007 and General Manager at Little Caesars Pizza from 1995 to 1998.
Prateek Bishet
LinkedInExperience: Director Of Operations · Papa Johns
Prateek Bishet has been Director Of Operations at Papa Johns since May 2016, based in the Los Angeles area, with a profile headline of Director Of Operations at Papa John's International. Prateek Bishet was Training General Manager at Papa Johns from 2007 to 2016, and both roles on the profile are at Papa Johns.
Robert Brown
LinkedInExperience: Sr Director of Operations · Papa Johns
Robert Brown has been Sr Director of Operations at Papa Johns since January 2023, with a profile headline of Regional Senior Director of Operations Papa Johns, based in Nashville. Robert Brown was Director Of Franchise Operations at Black Rifle Coffee Company from 2021 to 2023, Region Business Director at Wingstop Restaurants Inc. from 2017 to 2021 and Area Director of Operations at The Wendy's Company from 2015 to 2017.
Rollie Textor MBA
LinkedInExperience: Director Of Operations · Papa Johns
Rollie Textor has been Director Of Operations at Papa Johns since March 2022, based in Independence, Missouri, and was Training General Manager at Papa Johns from 1999 to 2022. Rollie Textor also lists Financial Professional Associate at Prudential Financial from 2016 to 2017 and Substitute Teacher at Independence School District from 2017 to 2018.
Sarah Mapp
LinkedInExperience: Director of Operations · Papa Johns
Sarah Mapp has been Director of Operations at Papa Johns since January 2012, with a profile headline of Director of Operations - Papa Johns International, based in the Atlanta area. Sarah Mapp describes leading in all aspects of the restaurant business, including Opening NROs, Customer Service, P&L Management and Inventory Management.
Choose the right perspective
Pick the person whose own role and scope sit closest to the decision you face. Check the start dates of each role to see how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role, and why?
- 02How have you developed general managers and restaurant teams in the markets you have led?
- 03Which measures have you relied on in your own work to judge how restaurants are performing?
Reaching Papa John's operations leaders
How can I contact one of these Papa John's operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Papa Johns, Papa John's Pizza and Papa John's, based on profile data retrieved on October 22, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Papa John's operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
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Can an AI agent ask one of these Papa John's operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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