Hospitals
10 patient access experts
These ten professionals have led patient access departments at hospitals and health systems as directors and executive directors. A reader can learn how hospital patient access teams are organized and managed day to day.
Professionals to explore
01—10Amy Purvis
LinkedInExperience: Executive Director Patient Access · Baptist Health Care
Executive Director Patient Access at Baptist Health Care since 2024. The profile also lists Corporate Director Patient Access at Baptist Health Care from 2009 to 2024, a role it describes as responsible for all aspects of access, including registration, scheduling and verification.
Becky Boutwell
LinkedInExperience: Director Patient Access · Ochsner Rush Health
Director Patient Access at Ochsner Rush Health since 2022. At DCH Health System the profile lists Assistant Director Patient Access (2016–2022) and System Registration Manager (2015–2016), describing the latter as administrative supervisor of the registration and preregistration departments of a multi-facility health system. It also lists Director of Patient Access Services, Behavioral Health at St. Dominic Hospital (1998–2015).
Candi Morris
LinkedInExperience: Patient Access Director · FMOL Health
Patient Access Director at FMOL Health since 2015. At CHRISTUS Health the profile lists Statewide Patient Access Director (2013–2015), Statewide Pre-Access Manager (2011–2013), ER Admitting Team Leader (2008–2011) and Patient Access Manager (2004–2006).
Deborah Montez
LinkedInExperience: Patient Access Director · Stanford Health Care
Patient Access Director at Stanford Health Care since 2019 and Patient Access Manager there from 2018 to 2019. The profile also lists Patient Access Manager (2017–2018) and Pre-Admitting Supervisor (2014–2017) at Stanford Health Care Tri-Valley, and says the supervisor role covered 16 employees in three different units.
Jacqueline Jordan
LinkedInExperience: System Director Patient Access · UC San Diego Health
System Director Patient Access at UC San Diego Health since 2020, a role the profile says oversees the operations and performance of patient access services. The profile also lists Manager Patient Access, Central Scheduling, Authorization at Providence Health & Services, Kadlec Regional Medical Center (2014–2020) and Patient Access Supervisor at Renown Health (2011–2014).
Janis Hoppe
LinkedInExperience: Senior Director Patient Access · Intermountain Health
Senior Director Patient Access at Intermountain Health since 2026 and Patient Access Director there from 2021 to 2026; the profile also lists Patient Access Director at SCL Health (2021–2022). It describes patient access director work at Intermountain Health as driving process improvements, optimizing workflows and enhancing patient experience.
Jaqueline Nash
LinkedInExperience: Patient Access Director · Corewell Health
Former Patient Access Director at Corewell Health (2019–2024), a role the profile says covered all aspects of the patient access functions, with attention to operations, customer satisfaction and revenue cycle performance. The profile also lists Administrator, Finance at Beaumont Health (2015–2019) and Financial Analyst I, II, III at Oakwood Hospitals (2008–2015).
Jim Nikas
LinkedInExperience: Regional Patient Access Director · Prime Healthcare
Regional Patient Access Director at Prime Healthcare since 2018. The profile also lists Regional Patient Access Manager at Little River Healthcare (2016–2018) and Patient Access Director at Lakeway Regional Medical Center (2015–2016), and tags the Prime Healthcare role at the director level.
Stephanie C. Franz
LinkedInExperience: Patient Access Director · Tampa General Hospital
Patient Access Director at Tampa General Hospital since 2010 and Director of Patient Access at Winter Haven Hospital from 2000 to 2010. The profile describes an experienced Patient Access Director with a history of working in the hospital and health care industry, and also lists Director of Brain Injury Programs at BayCare Health System (1994–2000).
Tonja Flores
LinkedInExperience: Executive Director, Patient Access Services · Wellstar Health System
Executive Director, Patient Access Services at Wellstar Health System since 2021, a role the profile ties to the Wellstar Douglas, Paulding, Spalding, Sylvan Grove and West Georgia Medical Centers. The profile also lists Patient Access Director (2018–2021) and Patient Access Manager (2016–2018) at WellStar Cobb Hospital, and describes a focus on improvements in patient registration and pre-certification.
Choose the right perspective
Match the person's scope to yours, since running patient access for a single hospital differs from overseeing it across a region or a multi-hospital system. Check whether the person's patient access role is current if your question depends on today's payer rules, systems or staffing.
Questions to take into the conversation
- 01How do you split registration, scheduling and insurance verification work between central teams and individual hospital sites?
- 02Which front-end errors cause the most denials later in the revenue cycle, and how did you reduce them?
- 03How do you staff, train and measure patient access representatives so quality holds when volume rises?
Reaching patient access experts
How can I contact one of these patient access experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Baptist Health Care, Ochsner Rush Health and FMOL Health, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach patient access experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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