Hospitals
10 patient flow and capacity management experts
These ten professionals have led patient flow and capacity management at hospitals and health systems, running bed placement, throughput and transfer center operations. A reader can learn how hospital capacity leaders organize this work and keep patients moving to the right bed.
Professionals to explore
01—10Alyssa Layton
LinkedInExperience: Director System Patient Placement and Transfer Center · Rush University Medical Center
Director System Patient Placement and Transfer Center at Rush University Medical Center since 2025. Former Bed Manager Patient Placement at Rush University Medical Center (2022–2025), with emergency room nursing roles at Rush University Medical Center (2012–2020) and Elmhurst Hospital (2018–2022) before moving into placement work.
Brittany Freeman Lindsey
LinkedInExperience: Senior Director of Patient Flow · UAB Medicine
Former Senior Director of Patient Flow at UAB Medicine (2018–2021) and former Director of Patient Throughput at University of Alabama at Birmingham (2014–2018). Vice President - Patient Throughput & Support Services at UAB Medicine since 2025. The profile describes strategic oversight of patient operations for 5 UAB facilities totaling 1500 beds and over 65,000 admissions.
Grace Plackis, RN,MSN,NEA-BC
LinkedInExperience: Corporate Director NYP Transfer Center & Weill Cornell Patient Placement Operations Center · NewYork-Presbyterian Hospital
Corporate Director NYP Transfer Center & Weill Cornell Patient Placement Operations Center at NewYork-Presbyterian Hospital since 2021, alongside Director roles over the New York Presbyterian Transfer Center there since 2012. Former Assistant Director, Bed Management and Transfer Center at Long Island Jewish Medical Center (2007–2012).
Jane Krivickas MS-HSM, BSN, RN, LSSBB
LinkedInExperience: Associate Vice President, System Bed Management and Transfer Center · Rush University Medical Center
Associate Vice President, System Bed Management and Transfer Center at Rush University Medical Center since 2025, alongside a Director, Bed Placement role there since 2009. Former Coordinator Patient Access and Bed Management at Henry Ford Health (2006–2009). The profile describes experience in capacity management, hospital throughput and transfer center management.
Jeremy Miller
LinkedInExperience: Director Capacity Management, Transfer Center, Patient Placement · Cedars-Sinai
Director Capacity Management, Transfer Center, Patient Placement at Cedars-Sinai since 2024. Other Cedars-Sinai roles listed include Associate Director Capacity Management Centralized Staffing (2018–2024), Administrator on Duty (2018–2020) and Clinical Nurse IV - 6NW Transplant (2012–2018).
Johnny Puac
LinkedInExperience: Director of Operations Patient Flow Center · Memorial Hermann Health System
Director of Operations Patient Flow Center at Memorial Hermann Health System since 2024, where the profile describes oversight for all transfer center and patient placement activities across the Memorial Hermann System and directing patient flow activities for all Memorial Hermann facilities. Former Director of Nursing Operations at Memorial Hermann Health System (2021–2024).
Judith D. Archer, MBA, MHM
LinkedInExperience: Vice President, Clinical Command Center, Admitting and Throughput · Mount Sinai Health System
Vice President, Clinical Command Center, Admitting and Throughput at Mount Sinai Health System since 2022. Former Senior Director of Admitting and Throughput (2018–2022) and Director, Admitting and Throughput Operations (2015–2018) at The Mount Sinai Hospital. The profile headline adds the Transfer Center and describes experience leading bed management.
Karen Ostwald
LinkedInExperience: Director of Patient Flow · Emory Healthcare
Director of Patient Flow at Emory Healthcare since 2025, with the profile headline placing the role in Emory Healthcare’s Capacity Command Center. Former Interim Director of Patient Logistics (2024–2025) and Manager Patient Logistics (2021–2025) at Penn State Health; the profile describes experience as a nurse manager for patient placement and the transfer center.
Rita Poss-Brant
LinkedInExperience: Director of Capacity Management, Patient Throughput & Transfer Center · Capital Health (US)
Director of Capacity Management, Patient Throughput & Transfer Center at Capital Health (US) since 2022. Former Corporate Patient Flow and Transfer Center Manager at Hackensack Meridian Health (2018–2021) and Nursing Administration and Patient Flow at Deborah Heart and Lung Center (2021–2022), plus nursing executive roles at Bayonne Medical Center.
Schiara Gonzalez Parker
LinkedInExperience: Senior Director of Patient flow · Vanderbilt University Medical Center
Senior Director of Patient flow at Vanderbilt University Medical Center since 2023 and former Director of Patient Flow there (2021–2023). Former Executive Director of Patient Logistics (2020–2021) and Director of Patient Logistics (2019–2021) at Wellstar Health System. The profile describes developing and executing strategic plans to improve the efficiency and throughput of hospital patient flow.
Choose the right perspective
Match the person's scope to yours, since running placement at a single hospital differs from operating a command center or transfer center for a multi-hospital system. Also decide whether your main need is day-to-day bed management or redesigning throughput across departments, and pick someone whose roles centered there.
Questions to take into the conversation
- 01How do you set up a transfer center so outside hospitals get a fast yes or no on accepting a patient?
- 02What changes did you make to discharge timing that actually freed up beds earlier in the day?
- 03How do you decide where to place a patient when every unit is full and the emergency department is boarding?
Reaching patient flow and capacity management experts
How can I contact one of these patient flow and capacity management experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Rush University Medical Center, UAB Medicine and NewYork-Presbyterian Hospital, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach patient flow and capacity management experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal