Payments
10 PayPal risk operations experts
These ten current and former PayPal risk operations staff have worked in risk operations, seller risk, fraud operations, risk investigations and operational risk roles at the company. A reader can learn how risk operations work is organized at a company like PayPal from people who have done it.
Professionals to explore
01—10Aric Yochum
LinkedInExperience: Lead Manager, Risk Operations · PayPal
Lead Manager, Risk Operations at PayPal since October 2021. His profile describes leading a global team of risk operations analysts investigating potentially fraudulent and poor-performing merchants to limit losses. He was earlier Manager, Strategy and Business Management (2008–2021), a product manager, a Sr. Risk Operations Analyst and a Risk Operations Supervisor (2006–2007) at PayPal.
Brett Kruse
LinkedInExperience: Lead Manager, Global Customer Operations Internal Controls Partner · PayPal
Lead Manager and internal controls partner for global customer operations at PayPal since February 2022, focused on risk and compliance governance. He was previously an operational risk program specialist, North America new consumer risk manager, Latin America risk specialist and fraud prevention supervisor at PayPal from 2007.
Gianluca Civiello
LinkedInExperience: Sr Manager Automation & Tech Strategy · PayPal
Sr Manager Automation & Tech Strategy at PayPal since April 2024, which his profile places within Seller Risk, covering risk operations, policy and AI-enabled tooling. He earlier led merchant live analytics, the EMEA seller experience team and CEMEA commercial underwriting and proactive loss mitigation teams at PayPal.
Kevin Walsh
LinkedInExperience: Director Risk Analytics & Operations · PayPal
Director Risk Analytics & Operations at PayPal since June 2023, based in Ireland, and a senior group leader in risk operations at PayPal since 2013. His profile describes leading PayPal's risk analytics and operations with a focus on merchant fraud prevention strategies and process optimization drawn from a lean management background.
Kristin Schreck
LinkedInExperience: Risk Operations Manager · PayPal
Risk Operations Manager at PayPal since April 2025, based in Nebraska, after serving as senior team leader for onboarding in seller risk operations (2018–2025) and in special operations for consumer risk services. Her headline cites 18 years in risk operations, with fraud detection and merchant onboarding among her listed areas.
Matthew Talley
LinkedInExperience: Fraud Operations Manager, Business Loan · PayPal
Former Fraud Operations Manager for business loans at PayPal (2021–2024), after business operations and senior underwriter roles for business loans at PayPal from 2017. Since July 2024 he has been Risk Operations Manager at Braintree, which his headline describes as PayPal Braintree, and his profile cites credit risk, SARs and sanctions work.
Michael Zack
LinkedInExperience: Senior Group Leader, Risk Investigations · PayPal
Senior Group Leader, Risk Investigations at PayPal since September 2015, based in Omaha, with his headline describing him as a group leader in risk operations. He earlier held a Risk Operations role at PayPal from 2005 to 2012, listed at specialist level in the operations department.
Nick Woodrich
LinkedInExperience: Manager Risk Operations · PayPal
Manager Risk Operations at PayPal since April 2025, based in Omaha, after nearly nine years as senior team leader for consumer risk investigations. He was earlier a Seller Risk Senior Agent (2011–2016) and a Seller Risk Teammate (2006–2011) at PayPal.
Sathya Narayanan
LinkedInExperience: Senior Coordinator of Risk Operations · PayPal
Senior Coordinator of Risk Operations at PayPal since February 2018, a role the profile places in Chennai. The profile describes investigating customer accounts flagged for potential fraudulent activity by analyzing risk factors based on available system data. Sathya Narayanan was previously a Senior Fraud Analyst at Quatrro Global Services (2015–2018).
Wenyi Ma
LinkedInExperience: Risk Operation Manager · PayPal
Risk Operation Manager at PayPal since April 2011, based in Shanghai. The profile describes the role as Seller Risk Manager reporting to a global senior manager with 13 direct reports, covering credit risk control and financial analysis for business customers. Wenyi Ma was earlier a consultant at SMBC Group.
Choose the right perspective
Match the person's area to your question, since seller onboarding risk, consumer risk investigations, fraud strategy, lending fraud and risk tooling are different jobs. Consider region and era too, since a regional or older role may not reflect how the work is done in your market today.
Questions to take into the conversation
- 01How do risk operations teams at a payments company organize merchant and consumer investigations?
- 02How are fraud strategy and analytics teams connected to front-line risk operations?
- 03How do risk teams decide which investigation steps to automate with tooling?
Reaching PayPal risk operations experts
How can I contact one of these PayPal risk operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: PayPal, based on profile data retrieved on October 9, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach PayPal risk operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these PayPal risk operations experts a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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