Product professionals in Banking
At JPMorganChase, four of this banking group work on products from Chase's UK digital bank to connected banking tools and servicing platforms, and the others build products at First Citizens Bank, Wells Fargo, U.S. Bank, City National Bank, Popular Bank and EQ Bank. Deposits, payments, digital banking and AI chat all appear in their titles. They suit a bank deciding which digital features to build next, repricing deposit products, or launching a new payments product.
Professionals to explore
Angela Hauser
LinkedInExperience: Digital Product Lead, Growth & Payments · Popular Bank
Angela Hauser is Digital Product Lead, Growth & Payments at Popular Bank (since 2024). At Citizens, Angela held VP, Sr Digital Product Lead - Money Movement (2020), VP, Product Owner Platform Shared Services - Enterprise Payments (2020-2023) and VP, Product Management Citizens Pay (2023), after Senior Manager, Product Management & Development - Global Network Issuers at American Express (2017-2020). Angela names tokenization, digital wallets and M&A conversions, a fit for card and wallet product questions.
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Ann Marie Lynch
LinkedInExperience: Product Management Executive, Head of Product and Pricing Platforms · Wells Fargo
Ann Marie Lynch has spent 2003 to today at Wells Fargo, as Marketing Program Manager, Business Deposits (2003-2007), Product Manager, Business Deposits (2008-2015), Head of Business Deposits (2015-2023) and Product Management Executive, Head of Product and Pricing Platforms since 2023. Ann Marie names deposit product management and core banking modernization, the basis for deposit pricing and platform questions.
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Anu Dutt
LinkedInExperience: Former Senior Vice President of Product Management · YES BANK
Anu Dutt was Product Manager (2015-2017) and Senior Vice President of Product Management (2017-2025) at YES BANK, and has been Vice President of Product Management at JPMorganChase since 2025. Anu describes scaling UPI, Credit Card on UPI, payment gateway and merchant acquiring products at YES BANK, which makes Anu the person for UPI and merchant acquiring questions.
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Christina Claudio
LinkedInExperience: Managing Director, Head of Product for Connected Banking · JPMorganChase
Christina Claudio is Managing Director, Head of Product for Connected Banking at JPMorganChase (since 2024), after Managing Director, Head of Product for Acquisition Offers & Capabilities (2022-2024). Christina describes leading the team for Chase's personal financial management tools (Autosave, Spend Planner, Budget tool), Credit Journey, identity monitoring and aggregation products, and was a Board Member at Financial Data Exchange (2024-2026), a fit for data aggregation questions.
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Gayla Jones
LinkedInExperience: SVP, Director Digital Banking Product Management · First Citizens Bank
Gayla Jones's First Citizens Bank titles include AVP, Digital Channels Business Product Manager (2016-2020), Digital Channels Program Manager - Digital Banking (2020-2021), VP, Senior Product Manager- Digital Banking (from 2020), Digital Platform Strategy Leader- Consumer and Small Business (2023-2024) and SVP, Director Digital Banking Product Management since 2024. Gayla leads a team of product managers delivering online and mobile banking features, a fit for digital banking roadmap questions.
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Lynda Hsu
LinkedInExperience: Former Lead Product Manager · EQ Bank
Lynda Hsu became Lead Product Manager at EQ Bank in 2026, after Senior Product Manager, AI Chat there (2024-2026). Lynda was Product Manager at Versapay (2021-2024) and Digital Product Manager at both motusbank (2019-2021) and Meridian Credit Union (2018-2021). The AI chat title makes Lynda a fit for questions on launching an AI assistant at a digital bank.
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Nandida Variathody
LinkedInExperience: VP, Senior Product Manager - Consumer Products · U.S. Bank
Nandida Variathody holds VP, Senior Product Manager - Consumer Products at U.S. Bank (since 2025). Nandida's other U.S. Bank titles are Technical Product Manager, Payment services (2019-2020), Group Application Manager, Payment Services (2020-2021), Vice President, Senior Payments Product Manager (2021-2023) and VP, Group Product Manager, Global Treasury Management - Emerging Products (2023-2025). Nandida describes product work in emerging B2B payments, a fit for treasury and payments product questions.
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Shailesh Agarwal
LinkedInExperience: Executive Director - Product · JPMorganChase
Shailesh Agarwal has been Executive Director - Product at JPMorganChase since 2025, after Vice President at J.P. Morgan (2015-2025) and a 2014 summer internship there. Based in London, Shailesh describes building and scaling Chase in the UK and Europe as a digital banking product director, which makes Shailesh a fit for questions on launching a digital bank in a new market.
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Susan Dilliard
LinkedInExperience: Sr. Product Manager Online Services · City National Bank
Susan Dilliard has been Sr. Product Manager Online Services at City National Bank since 2019, after Vice President, Product Manager there (2015-2019). Susan was Product Manager, Checking & Savings at SchoolsFirst Federal Credit Union (2010-2015) and Vice President (2005-2010) and Senior Product Manager (2005-2010) at Bank of the West. Susan focuses on client engagement for online commercial products, a fit for business online banking questions.
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Vishal Pandey
LinkedInExperience: Managing Director of Product · JPMorganChase
Vishal Pandey's titles are all at JPMorganChase: Vice President (2013-2017), Executive Director Director of Operations (2017-2020), Executive Director Area Product Owner (2020-2022), Director of Product Development (2022-2026) and Managing Director of Product since 2026. Vishal describes the current role as head of product for a strategic servicing platform and servicing agentic AI, a fit for questions on AI in customer servicing.
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Choose the right perspective
For deposit and pricing questions, Ann Marie Lynch at Wells Fargo is the closest fit. Gayla Jones, Susan Dilliard and Shailesh Agarwal suit online and mobile banking for consumers and businesses, Nandida Variathody, Angela Hauser and Anu Dutt cover payments, and Christina Claudio, Vishal Pandey and Lynda Hsu speak to personal finance tools, servicing platforms and AI assistants.
Questions to take into the conversation
- 01How does a bank decide which digital banking features to build when core system changes are slow and costly?
- 02What has to be true before a bank changes deposit pricing for small business accounts?
- 03How do you get a bank's compliance and risk teams comfortable with an AI chat feature for customers?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.