10 Quest Diagnostics revenue cycle leaders
Vice President Revenue Cycle Management Operations, Executive Director - RCM Patient Experience and Senior Director, Revenue Cycle Management are among the current titles held by these Quest Diagnostics revenue cycle leaders. A reader can learn how revenue cycle leaders work at Quest Diagnostics from people who have held the role.
Professionals to explore
Bruce Baraiola
LinkedInExperience: Former Director of Billing and Reimbursement · Quest Diagnostics
Bruce Baraiola is a former Director of Billing and Reimbursement at Quest Diagnostics, a role held from 2005 to 2015, and was Manager of Billing and Reimbursement there from 1992 to 2005. The profile describes partnering with internal and external customers to understand industry trends and evolving needs.
David Filer
LinkedInExperience: Former Director, Revenue Services · Quest Diagnostics
David Filer is a former Director, Revenue Services at Quest Diagnostics, a role held from 2003 to 2009 that the listing places in finance and accounting at director level. David Filer was also Sr VP of Billing at Unilab Corporation from 1998 to 2003 and Billing Supervisor at GSK from 1986 to 1990.
Gerry Wood
LinkedInExperience: Director, Esoteric Revenue Services · Quest Diagnostics
Gerry Wood has been Director, Esoteric Revenue Services at Quest Diagnostics since October 2013, a role the profile describes as responsible for billing and revenue services for Quest's esoteric business units. The listing also shows a Sr. Director role at Berkeley HeartLab, a Quest Service, since 2011.
Giancarlo Blasek
LinkedInExperience: Senior Director, Revenue Cycle Management · Quest Diagnostics
Giancarlo Blasek has been Senior Director, Revenue Cycle Management at Quest Diagnostics since May 2026, based in Philadelphia, Pennsylvania. The profile describes a background in continuous improvement, change management, project management, business and data analytics and revenue cycle work.
Jordan Docter
LinkedInExperience: Director Revenue Cycle · Quest Diagnostics
Jordan Docter has been Director Revenue Cycle at Quest Diagnostics since May 2026, based in Los Angeles, California, and the profile headline names the role as Director, Revenue Services. Jordan Docter was also Project Manager at Quest Diagnostics from 2015 to 2016.
Mike Krebs
LinkedInExperience: Value Stream Director, Revenue Cycle Management · Quest Diagnostics
Mike Krebs has been Value Stream Director, Revenue Cycle Management at Quest Diagnostics since October 2024, based in the Greater Syracuse-Auburn Area. The listing also shows a current Shingo Prize Examiner role at the Shingo Institute, dated from December 2018.
Mike Neiffer
LinkedInExperience: Director of Customer Experience - Billing Operations · Quest Diagnostics
Mike Neiffer has been Director of Customer Experience - Billing Operations at Quest Diagnostics since September 2026, a role the listing places in Secaucus, New Jersey. Mike Neiffer was Senior Director at Home Care Delivered from 2022 to 2026 and Head of RFL Operations & Behavioral Health After-Hours Programs at Aetna, a CVS Health Company from 2018 to 2020.
Miriam Cabrera
LinkedInExperience: Director, Revenue Services · Quest Diagnostics
Miriam Cabrera has been Director, Revenue Services at Quest Diagnostics since January 2007, based in Bensenville, Illinois. Miriam Cabrera was also Manager, Forensic Toxicology at Quest Diagnostics from 1991 to 2000, and the profile headline lists the current role as Director at Quest Diagnostics.
Susan Hames
LinkedInExperience: Executive Director - RCM Patient Experience · Quest Diagnostics
Susan Hames has been Executive Director - RCM Patient Experience at Quest Diagnostics since May 2026, based in Minneapolis, Minnesota. Susan Hames worked at Optum360 from 2022 to 2026 and was Chief Operating Officer at Surest from 2017 to 2022, and the current title ties the work to the patient experience side of revenue cycle management.
Travis Marr
LinkedInExperience: Vice President Revenue Cycle Management Operations · Quest Diagnostics
Travis Marr has been Vice President Revenue Cycle Management Operations at Quest Diagnostics since May 2026, based in La Quinta, California. Travis Marr was Vice President of Client Services at Optum360 from 2016 to 2026, Managing Director at Huron from 2007 to 2014 and Vice President at R1 RCM from 2004 to 2007.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as revenue services, billing operations or the patient experience side of RCM, to the question you need answered. Weigh whether a current role or a past one sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at Quest Diagnostics?
- 02How has your own revenue cycle work at Quest Diagnostics changed the way you track results?
- 03What would you do differently if you started your Quest Diagnostics revenue cycle role again?
Reaching Quest Diagnostics revenue cycle leaders
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.