People operations
10 recruiting operations experts
These ten talent acquisition leaders have run recruiting operations in-house, as heads and directors of recruiting or talent acquisition operations. A reader can learn how companies set up the systems, processes and teams behind their hiring.
Professionals to explore
01—10Amy Dearking
LinkedInExperience: Vice President, Global Talent Infrastructure, Operations & AI Architecture COS · Navan
Vice President, Global Talent Infrastructure, Operations & AI Architecture COS at Navan since March 2025, where the profile describes leading centralized teams for talent operations (tech stack, process excellence, analytics, PMO and roadmap) and recruiting coordination. Former Global Leader, Recruiting Infrastructure & Operations COS at Slack (2019–2022).
Ankur Kapadia
LinkedInExperience: Global Head of Recruiting Operations and Product Management · Wayfair
Former Global Head of Recruiting Operations and Product Management at Wayfair (2021–2023), where the profile says this person optimized every area of the candidate and pre-hire journey for candidates, employees, hiring managers, interviewers and recruiters. Former Senior Director, Recruiting Operations at MongoDB (2023–2025), and Head of Talent Operations at Amplitude since July 2025.
Danielle Belanger
LinkedInExperience: Head of Recruiting Operations · Klaviyo
Head of Recruiting Operations at Klaviyo since January 2026; the profile headline describes the role as Global Recruiting Operations Leader. Former Director, Talent Operations & Analytics (2022–2025) and Senior Manager, Talent Acquisition Operations (2021–2022) at Toast, and Recruiting Operations Lead at HubSpot (2019–2021).
Erin Walsh-Beguin
LinkedInExperience: Director, Global Recruiting Operations & Employer Brand · GoDaddy
Former Director, Global Recruiting Operations & Employer Brand (2020–2024) and Senior Manager, Recruiting Operations (2017–2020) at GoDaddy, and Senior Director, Global Talent Acquisition Operations & Employer Brand there since April 2024. The profile says this person leads global talent acquisition operations, designing recruiting systems that balance scale, speed, compliance and candidate experience.
Jessica Bundy
LinkedInExperience: Global Head of Talent Acquisition Operations · Iron Mountain
Global Head of Talent Acquisition Operations at Iron Mountain since December 2023. Former Strategic Initiatives Leader (2020–2023) and Sales & Operations Enablement Manager (2018–2020) at Iron Mountain. The profile says the current role leads strategic planning initiatives on behalf of the SVP, Global Business Services and the VP, HR Service Delivery.
JuliAnna Dunning
LinkedInExperience: Director, Head of Recruiting Operations · Abnormal AI
Former Director, Head of Recruiting Operations at Abnormal AI (2022–2023) and Head of Talent Operations & Strategy at Asana (2023–2025), and Director, Talent Acquisition Operations at Zscaler since May 2025. The profile says this person spearheaded the complete overhaul and maturation of recruiting operations at Cloudera, AirBnB and Slack.
Nerissa McQuilkin
LinkedInExperience: Director TA Operations · Humana
Director TA Operations at Humana since June 2023. Former Global Product & Programs Director - Talent Acquisition Operations at ServiceNow (2020–2023) and Principal Product Owner - Global Recruiting Technology Leader at Walmart (2018–2020). The profile describes a talent acquisition operations and technology leader.
Sarah Trout
LinkedInExperience: Head of Recruiting Operations · Plaid
Head of Recruiting Operations at Plaid since June 2024, and listed in a Recruiting Operations role at Plaid from 2022 to 2024. Former Global Interview Experience Manager at Amazon Web Services (AWS) (2021–2022). The profile headline describes driving scalable recruiting operations and people-focused programs.
Seema Tilve
LinkedInExperience: Head of global operations and change - Talent Aquisition · Rolls-Royce
Head of global operations and change - Talent Aquisition at Rolls-Royce since May 2023, a role the profile describes as ensuring operational excellence and continuous improvement within the entire recruiting organization and across its recruiting strategy. Former Global Transformation and Compliance Consultant (2019–2023) and Global Programme Manager- HR Services (2017–2019) at Rolls-Royce.
Shari Simmons
LinkedInExperience: Global Head of Talent Aquisition Operations & Tech · BNY
Global Head of Talent Aquisition Operations & Tech at BNY since September 2022. Former Head of Talent Acquisition at H&R Block (2018–2020) and Regional Talent Acquisition Ops Leader, The America's at Colgate-Palmolive (2016–2018). The profile lists expertise in talent acquisition operations, systems and change management, using technology to optimize global processes.
Choose the right perspective
Match the person's hiring context to yours, since supporting fast growth at a young company differs from running global, high-volume or regulated hiring at a large one. Also ask which parts of recruiting operations they owned, such as recruiting technology, coordination, analytics or employer brand, because the role is drawn differently at each company.
Questions to take into the conversation
- 01Which parts of the hiring process did you standardize first, and how did you get recruiters and hiring managers to follow them?
- 02How did you choose and set up your applicant tracking system and the tools around it?
- 03Which recruiting metrics did you report on, and which ones actually changed decisions?
Reaching recruiting operations experts
How can I contact one of these recruiting operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Navan, Wayfair and Klaviyo, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach recruiting operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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