Supply chain operations
10 reverse logistics experts
These ten reverse logistics leaders have held returns and reverse logistics roles inside operating companies, with titles ranging from operations manager to director and vice president. A reader can learn how companies process returned products and recover value from them.
Professionals to explore
01—10Amanda Brasser
LinkedInExperience: Senior Director Return Centers · Target
Senior Director Indirect and Reverse Field Operations at Target since 2024. Former Senior Director Return Centers (2021–2024) and Director, Indirect and Reverse Logistics - Global Supply Chain (2019–2021) at Target, and former Senior Manager Drop Ship - Global Supply Chain at Target (2015–2019).
Amit Pandit
LinkedInExperience: Head of Reverse Logistics EMEA · SharkNinja
Head of Reverse Logistics EMEA at SharkNinja since 2023, and former Reverse Logistics & Repair Manager at SharkNinja (2021–2023). The profile describes an operations leader specialising in reverse logistics, refurbishment and repair who builds scalable, commercially viable operations. Former Reverse Operations Manager CPE & Network at Virgin Media (2019–2021).
Bill Gainey
LinkedInExperience: DC Operations Manager Secondary Market Distribution · The Home Depot
Former DC Operations Manager Secondary Market Distribution at The Home Depot (2019–2023). The profile describes responsibility for 150 associates, 9 supervisors and 2 operations managers in a Reverse Logistics Center operation that includes processing inbound shipments, outbound secondary market fulfillment and vendor return for credit.
David Kubicek
LinkedInExperience: Director Returns Execution & Strategy · Office Depot
Director Returns Execution & Strategy at Office Depot since 2020, where the profile describes leading large-scale reverse logistics and distribution operations and the end-to-end flow of returned, excess and non-conforming inventory across regional distribution centers. Former Director of Reverse Logistics - Signature Hardware, A Ferguson Enterprises Company at Ferguson (2017–2018) and Logistics & Liquidation Manager at Sears (2008–2014).
Jeff Parsons
LinkedInExperience: Director Wholesaler and Reverse Logistics · Staples
Director Wholesaler and Reverse Logistics at Staples since 2011, where the profile says the position leads the NAD reverse logistics team and develops strategies and programs for reducing customer returns. Former Senior Operations Control Manager (2007–2011) and Manager Replenishment - Wholesaler Programs (2000–2007) at Staples.
Kendra Welter
LinkedInExperience: Director, Reverse Logistics · Williams-Sonoma, Inc.
Former Director, Reverse Logistics (2017–2020) and General Manager Returns Operations (2015–2017) at Williams-Sonoma, Inc. Director, Reverse Supply Chain Operations & Strategy at Nordstrom since 2021, and former Principal, Reverse Supply Chain Strategy at Nordstrom (2020–2021). The profile headline lists membership of the NRF Rev Executive Council.
Lindy O’Brien
LinkedInExperience: Senior Director, Reverse & Recommerce · Target
Vice President, Returns & Recommerce at Target since 2026, where the profile says she leads enterprise strategy for returns, resale and the sustainable disposition of excess goods, with P&L responsibility. Former Senior Director, Reverse & Recommerce (2023–2026) and Senior Director, 3PL Strategy & Operations (2022–2023) at Target.
Rob Treichler
LinkedInExperience: Director Global Reverse Logistics · GoPro
Director Global Reverse Logistics at GoPro since 2021, where the profile describes leading global returns/RMA, 3PL operations, spares planning, warranty fulfillment and repair/refurbishment programs, and engineering regional refurbishment capabilities that reduced inventory levels 67%. Former Global Supply Chain Director (2009–2016) and Director of Analytics (2016–2020) at Logitech.
Rudy Koch
LinkedInExperience: Director Reverse Logistics · Amazon Lab126
Former Director Reverse Logistics (2012–2016) and Director Pre-owned Digital Products Business Team (2016–2021) at Amazon Lab126, and former VP Reverse Logistics at HP - Palm Business Unit (2008–2012). Former Director North America Customer Logistics (2007–2008) and Director Americas Logistics (2006–2007) at Nokia.
Sean Hunt
LinkedInExperience: Director Global Reverse Logistics · QVC Group
Former Director Global Reverse Logistics at QVC Group (2019–2020) and former Director Reverse Logistics Qurate Retail Group at QVC Group (2020–2022 and 2022–2023). The profile describes leading global reverse logistics for QVC USA, HSN and QVC International, setting the function's strategic direction and managing the disposition of customer returns and product at the end of its life.
Choose the right perspective
Match the person's products and channels to yours, since returns of consumer electronics that need testing and repair differ from apparel or general merchandise returns that mostly go back to stock or liquidation. If you are deciding whether to build an in-house returns center or use a partner, favor people whose roles ran return centers or managed outsourced returns operations directly.
Questions to take into the conversation
- 01How do you decide what happens to each returned item, from restock to refurbishment, resale or liquidation?
- 02Which returns metrics do you track to know whether you are recovering enough value, and how do you report them?
- 03When does it make sense to run your own returns center versus sending returns to a third-party provider?
Reaching reverse logistics experts
How can I contact one of these reverse logistics experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Target, SharkNinja and The Home Depot, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach reverse logistics experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal