10 Securian Financial operations leaders
Head of Operations, Vice President, Operations and 2nd VP, Life Underwriting Operations are current titles held by these Securian Financial operations leaders, alongside directors of operations, business operations and insurance operations. A reader can learn how operations leaders work at Securian Financial from people who have held the role.
Professionals to explore
Elizabeth Meier
LinkedInExperience: Director of Business Operations · Securian Financial
Elizabeth Meier has been Director of Business Operations at Securian Financial since June 2025, based in Lakeville, Minnesota. Elizabeth Meier was Consulting Director, Enterprise Continuous Process Measurement and Improvement at Securian Financial from 2022 to 2025, Manager of that team from 2019 to 2022 and Engineer, Enterprise Continuous Process Improvement from 2017 to 2019.
FERENC CSATLÓS, MBA, PMP
LinkedInExperience: Head of Operations · Securian Financial
FERENC CSATLÓS, MBA, PMP has been Head of Operations at Securian Financial since August 2022, based in Des Moines, Iowa, accountable for end-to-end service and operations across business lines including Individual Life, Group Life and Individual Annuities. FERENC CSATLÓS, MBA, PMP was VP, Operations & Customer Service at Wellmark Blue Cross and Blue Shield from 2017 to 2022.
Gary Kleist
LinkedInExperience: Financial Vice President and Chief Operations Officer · Securian Asset Management
Gary Kleist was Financial Vice President and Chief Operations Officer at Securian Asset Management from December 1997 to August 2021, a role that has ended, leading financial, operations, technology and data governance teams, and is now retired. Gary Kleist was Chief Financial Officer at Minnesota Fire and Casualty Co. from 1990 to 1997 and Senior Manager at KPMG US from 1983 to 1990.
Gay Kemmis
LinkedInExperience: 2nd VP, Life Underwriting Operations · Securian Financial
Gay Kemmis has been 2nd VP, Life Underwriting Operations at Securian Financial since May 2026, based in Keene, New Hampshire, and also lists Director, Life Insurance & Chief Underwriter, Group Markets there since 2022. Gay Kemmis has held Underwriting Manager Central Team and Underwriting Consultant roles at Securian Financial.
Melissa (Missie) Koenig
LinkedInExperience: Director of Operations · Securian Financial
Melissa (Missie) Koenig was Director of Operations at Securian Financial from February 2017 to July 2023, a role that has ended, and is now Sr. Director, New Business and Policy Administration at The Standard. Melissa (Missie) Koenig was Enterprise Continuous Process Improvement Engineer at Securian Financial from 2014 to 2017 and Senior Leader, Information Systems there from 2006 to 2013.
Patricia Pucci
LinkedInExperience: Director, Health & Dental and Insurance Operations · Securian Canada
Patricia Pucci has been Director, Health & Dental and Insurance Operations at Securian Canada since September 2024, based in Canada, with a profile headline citing client experience and operational excellence. Patricia Pucci was Client Relationship Manager at Securian Canada from 2023 to 2024, Client Relationship Manager at Sun Life from 2016 to 2023 and Team Lead there from 2009 to 2016.
Peter Rondoni
LinkedInExperience: Vice President, Operations - Securian Trust · Securian Financial
Peter Rondoni was Vice President, Operations - Securian Trust at Securian Financial from May 2020 to August 2023, a role that has ended, and is now Vice President, Operations at Cetera Trust Company, N.A. Peter Rondoni was Operations Supervisor at Securian Financial from 2016 to 2020 and Operations Analyst at Wells Fargo from 2015 to 2016.
Ross Stedman
LinkedInExperience: Vice President, Operations · Securian Financial
Ross Stedman has been Vice President, Operations at Securian Financial since April 2026, based in St Paul, Minnesota, with the profile headline Operations Executive, Leading Claims & Enterprise Contact Centers at Securian Financial. Ross Stedman was Senior Director, Benefit Distribution Center at Securian Financial from 2020 to 2022 and Senior Director, Claims there from 2017 to 2020.
Stephanie Scibora
LinkedInExperience: Director, Client Experience & Operations · Securian Financial
Stephanie Scibora has been Director, Client Experience & Operations at Securian Financial since April 2026, based in St Paul, Minnesota, leading client experience strategy and delivery. Stephanie Scibora was Director, Business Operations at Securian Financial from 2022 to 2026, Senior Manager, Business Operations there from 2020 to 2022 and Manager, Retirement Communications from 2014 to 2019.
Whitney Millis, FLMI, ACS
LinkedInExperience: Director, Operations · Securian Financial
Whitney Millis, FLMI, ACS has been Director, Operations at Securian Financial since February 2023, based in Houston, Texas, accountable for the Individual Life and Annuity New Business and Inforce operations. Whitney Millis, FLMI, ACS was Customer Operations Consultant at Securian Financial from 2019 to 2023 and Supervisor, Field Relationships Life New Business there from 2016 to 2019.
Choose the right perspective
Match the person's operations area, whether claims and contact centers, life underwriting, life and annuity new business, business operations or asset management operations, to the decision you face. Check when each person started their current role, or when a past role ended, to judge how recent their view of it is.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at Securian Financial?
- 02How do you plan staffing for claims and contact center teams when volume swings quickly?
- 03What have you learned about improving service levels and cost in insurance operations at the same time?
Reaching Securian Financial operations leaders
How can I contact one of these Securian Financial operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Securian Financial, Securian Asset Management and Securian Canada, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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