Supply chain operations
10 service parts planning experts
These ten supply chain leaders have planned and managed service and spare parts supply inside operating companies, in roles from service parts planning manager to director and vice president. A reader can learn how companies forecast and stock service parts so field service teams and customers get parts when they need them.
Professionals to explore
01—10Abhishek Sengupta
LinkedInExperience: Manager of Aftermarket Parts and Accessories Planning · Lucid Motors
Manager of Aftermarket Parts and Accessories Planning at Lucid Motors since 2023, where the profile credits this person with pioneering the development of Service Parts Demand Planning, Material Planning and Channel Inventory Planning. Former Manager of Demand Planning, Global Service Supply Chain (2018–2023) and Demand Planning Manager, Global Service Supply Chain (2017–2018) at Tesla.
Amy Byrne (Miltenberger)
LinkedInExperience: Service Parts Planning Manager · GLORY
Service Parts Planning Manager at GLORY since 2024, and former Logistics Analyst at GLORY (2016–2024). The profile describes a service planning expert who built a service parts team from scratch after a merger and improves performance through benchmarking and process improvement. Former Manager, Service Logistics at De La Rue Cash Systems (1998–2006).
Balaji Balakrishnan
LinkedInExperience: Director, Global Service Parts Planning Excellence · Rivian
Director, Global Service Parts Planning Excellence at Rivian since 2026. Former Senior Manager, Service Material & Accessories Planning (2022–2025) and Manager, Service Material & Accessories Planning (2020–2022) at Rivian. The profile describes scaling impact across a global parts distribution network and advancing global planning capabilities.
Ger Carey
LinkedInExperience: Global Service Supply Chain Director - Parts Planning, Customer solutions. · Dell Technologies
At Dell Technologies (1992–2023), former Global Service Supply Chain Director - Parts Planning, Customer solutions. The profile describes Dell roles including Global Service Parts director for enterprise products and commodities, and Service Parts Supply Chain Support Director for EMEA, managing all parts movement within the network and the customer open call backlog.
Henry van der Schoot
LinkedInExperience: Head of Service Parts Supply Chain · Philips
Head of Service Parts Supply Chain at Philips since 2020, where the profile describes leading the global service parts supply chain that delivers spare parts for medical equipment to field service engineers and hospitals. Former Customer Demand & Fulfillment Lead, Service Parts Supply Chain (2016–2020) and Global Logistics Lead, Service Parts Supply Chain (2011–2015) at Philips.
James Verner
LinkedInExperience: Director of Service Parts Planning & Procurement · Apple
Director of Service Parts Planning & Procurement at Apple since 2007, and Senior Director of Service Planning and Procurement at Apple since 2023. Former Director of Planning & Procurement at Apple (2005–2007) and Director of Materials at Proxim Wireless (2001–2005). The profile lists specialties including reverse logistics and warehousing.
Jerry Sheldon
LinkedInExperience: Vice President - US Parts and Repair Planning · Rolls-Royce
Vice President - US Parts and Repair Planning at Rolls-Royce since 2024, where the profile says this person leads a team of parts planners and program managers providing front end planning for gas turbine products, including forecasting new and serviceable parts and developing repair standup capabilities. Former Material Management Executive at Rolls-Royce (2019–2024).
Nirav Parikh
LinkedInExperience: Supply Planning Manager · Volvo Group
Director, Supply Planning and Dealer Inventory Management at Volvo Trucks North America since 2022. As Supply Planning Manager at Volvo Group (2021–2022), the profile says this person managed the Mack Supply Planning team to secure central parts availability. Former Group Manager, Spare Parts Engineering and Information at Volvo Group (2013–2021).
Salete Seixeiro
LinkedInExperience: Global Director of Spare Parts Planning & Integrated Solutions · Embraer
Global Director of Spare Parts Planning & Integrated Solutions at Embraer since 2024. Former Customer Support Manager Proposals & Business Development (2022–2024) and Customer Account Manager - Land & Sea Systems (2021–2022) at Embraer. The profile also describes purchasing management experience, with responsibility for an annual spend supply portfolio of up to USD 120 Million.
Tyeliah Duncan
LinkedInExperience: Global Planning Leader - Service Parts Supply Chain · Philips
Global Planning Leader - Service Parts Supply Chain at Philips since 2023. Former Customer Demand Manager, Service Parts Supply Chain (2015–2017) and Customer Demand Manager, Service Part Supply Chain (2013–2015) at Philips, and former Director of Supply Chain Architecture and Outsourcing at Philips (2021–2023).
Choose the right perspective
Match the person's product and service model to yours, since parts for vehicles sold through dealers, medical equipment serviced by field engineers and consumer devices repaired in depots behave very differently. If your question is mainly about forecasting and inventory targets, favor people whose titles name parts planning; for network and distribution questions, favor those who led the wider service parts supply chain.
Questions to take into the conversation
- 01How do you forecast demand for service parts with low and irregular usage, and how do you set stocking levels for them?
- 02How do you decide where to hold service parts across central warehouses, regional depots and field stock?
- 03Which service parts metrics matter most to you, and how do you balance parts availability against inventory cost?
Reaching service parts planning experts
How can I contact one of these service parts planning experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Lucid Motors, GLORY and Rivian, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach service parts planning experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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