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10 Starbucks IT leaders
These ten current and former Starbucks IT leaders include a former CIO for digital customer and retail technology alongside vice presidents and directors of infrastructure, cloud, IT operations and business technology. A reader can learn how IT leaders lead technology organizations at Starbucks.
Professionals to explore
01—10Brad Jones
LinkedInExperience: Vice President, IT - Supply Chain Channel Licensed Store Technology · Starbucks
Vice President, IT - Supply Chain Channel Licensed Store Technology at Starbucks since September 2018. Former Vice President, IT - Channel Development B2B Technology at Starbucks (2013–2018), and former Director IT - Supply Chain Systems at The Dial Corporation/Henkel of America (2001–2006).
Chris Boyle
LinkedInExperience: Vice President, Infrastructure, Engineering, and Operations · Starbucks
Vice President, Infrastructure, Engineering, and Operations at Starbucks since November 2025. Former Vice President, Infrastructure Engineering & Operations (2024–2025), Vice President, Infrastructure & Cloud Services at Starbucks (2023–2024) and Director, Enterprise Infrastructure Services (2020–2023) at Starbucks.
Chris Halstead
LinkedInExperience: Vice President - Infrastructure, Cloud & Data Platforms · Starbucks
Former Vice President - Infrastructure, Cloud & Data Platforms at Starbucks (2019–2024); the profile says the role led a team of 200+ developers, engineers and administrators. Former Director - Core Infrastructure Services (2011–2019) and Principal Architect (2007–2011) at Starbucks, and Chief Technology Advisor at World Wide Technology since March 2024.
David Courtright
LinkedInExperience: Director of IT Operations · Starbucks
Former Director of IT Operations at Starbucks (2011–2016); the profile says the role was accountable for all IT infrastructure service teams. Former Web Systems Operations Manager at Citrix (2003–2011) and Web Operations Manager at nextcard (1998–2002), and the profile describes a production and operations technology infrastructure leader.
Doug Wales
LinkedInExperience: Vice President Global Infrastructure Services · Starbucks
Former Vice President Global Infrastructure Services at Starbucks (2007–2010); the profile says the role managed IT Operations, Enterprise Administration, Infrastructure Engineering and IT Service Management teams overseeing six data centers. Former Vice President IT Support Services (2004–2007) and Director of Operations (1997–2004) at Starbucks.
Greg Wood
LinkedInExperience: SVP Technology Infrastructure & Engineering and Global CISO · Starbucks
SVP Technology Infrastructure & Engineering and Global CISO at Starbucks since November 2022, listed at the Senior level in the Engineering and Technical department. Former Senior Vice President, Technology Risk Management and Security (Retired) at The Walt Disney Company (2012–2022) and former Chief Information Security Officer at U.S. Bank (2009–2012).
Janet Landers
LinkedInExperience: Senior Vice President Global Business Technology · Starbucks
Senior Vice President Global Business Technology at Starbucks, listed from 2013 with no end date. Former Vice President Global Business Systems Development (2008–2013) and Director, Supply Chain Business Systems Development (2004–2008) at Starbucks; the profile describes identifying and developing information technology strategies and solutions.
Jeff Wile
LinkedInExperience: CIO, Digital Customer and Retail Technology · Starbucks
Former CIO, Digital Customer and Retail Technology at Starbucks (2019–2021); the profile says the role was responsible for all customer and retail facing technologies for Starbucks, including mobile and web experiences and loyalty and commerce platforms. Former Senior Vice President, Retail and Infrastructure Technologies at Starbucks (2016–2019), and EVP, Ensono Digital at Ensono since November 2021.
Jerry Jia
LinkedInExperience: Vice President of Cloud and Infrastructure Engineering · Starbucks
Vice President of Cloud and Infrastructure Engineering at Starbucks since February 2020; the profile says the role is responsible for the development and execution of global cloud architecture and infrastructure engineering strategies. Former Senior Director of Cloud Platform Architecture at Starbucks (2016–2020).
Todd Shaver
LinkedInExperience: Vice President Infrastructure Platform Engineering · Starbucks
Vice President Infrastructure Platform Engineering at Starbucks since August 2024, listed at the President/Vice President level. Former Vice President, Retail Infrastructure and SRE (2017–2024) and Director, DevOps (2016–2017) at Starbucks, and former Director, Systems Engineering at The Walt Disney Company (2012–2016).
Choose the right perspective
Match the leader's area to your question: infrastructure and cloud leaders suit questions about data centers, platforms and store connectivity, while business technology and retail technology leaders suit questions about the systems that run supply chain, licensed stores and customer channels. Check whether the relevant Starbucks role is current or past before asking about today's practices.
Questions to take into the conversation
- 01How should a store-heavy company split technology ownership between central infrastructure teams and teams that serve stores, supply chain and digital channels?
- 02What does it take to move core retail and back-office systems from data centers to the cloud without disrupting store operations?
- 03How do IT operations teams keep store systems, service desks and monitoring reliable during peak trading periods?
Reaching Starbucks IT leaders
How can I contact one of these Starbucks IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Starbucks, based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Starbucks IT leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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