10 Subway operations leaders
Senior Director, Field Operations, Senior Director Of National Operations and Director of Franchise Performance are among the current titles held by these Subway operations leaders. A reader can learn how operations leaders work at Subway from people who have held the role.
Professionals to explore
Colleen Simon
LinkedInExperience: Senior Director, Field Operations · Subway
Colleen Simon has been Senior Director, Field Operations at Subway since November 2023, covering the Southeastern United States (NC, SC, GA, FL, AL, TN, MS, Bahamas). The profile also lists Director of Field Operations at Subway from January 2021, and they were Director, Field Performance (2023) and Director, Market Integration (2022–2023) at Subway.
Debra Francis
LinkedInExperience: Director Of Franchise Performance · Subway
Debra Francis has been Director Of Franchise Performance at Subway since February 2025, and the listing places them in the Greater Chicago Area. They were Regional Director Of Operations at MOD Pizza (2022–2025), Field Operations Leader at Chipotle Mexican Grill (2015–2022) and District Manager at Bath & Body Works (1997–2003).
Gavin Lilley
LinkedInExperience: Director of Strategic Operations EMEA · Subway
Gavin Lilley is a former Director of Strategic Operations EMEA at Subway, holding the role from November 2023 to January 2026 in London, and the listing says the role led overall operations across the EMEA region. They were Vice President International Operations | EMEA | LATAM | APAC at Papa Johns (2022–2023) and Managing Director - UK | Interim at Papa Johns UK (2022).
Jordan Kenning
LinkedInExperience: Senior Director, Franchise Performance (EMEA) · Subway
Jordan Kenning has been Senior Director, Franchise Performance (EMEA) at Subway since January 2024, based in London, and the listing describes leading the transformation of Subway's field operations across Europe, Middle East and Africa. They were Senior Director, Franchise Performance (USA) (2023–2024) and Director, Franchise Performance (2020–2023) at Subway.
Katie Pesce
LinkedInExperience: Director of Franchise Performance · Subway
Katie Pesce has been Director of Franchise Performance at Subway since July 2023, and the listing places them in Boston. They were Business Development Manager at Subway (2022–2023), and at Dunkin' they were Business Consultant (2005–2022), International Operations Consultant (2014–2015) and Operations Manager (2003–2005).
Kellie-anne Drever
LinkedInExperience: Senior Director of Operations ANZ · Subway
Kellie-anne Drever has been Senior Director of Operations ANZ at Subway since February 2026, based in Brisbane, Queensland. They were National Training Manager at United Petroleum Pty Ltd (2024–2026), and at Domino's Pizza Enterprises Limited they were Head of Franchise Operations (Australia) (2022–2024) and Operations Manager (QLD, NT, SA & WA) (2021–2022).
Matt Clark
LinkedInExperience: Former Vice President Operations · Subway
Matt Clark is a former Vice President Operations at Subway, holding the role from April 2023 to January 2026, and at Subway also held a Director Operations & Learning & Development role for Subway EMEA (2021–2023). They are now Managing Director at Cenomi Retail, and were Business Director - Raising Canes & Blaze Pizza at Alshaya Group (2020–2021).
Peter White
LinkedInExperience: Senior Director Of National Operations · Subway
Peter White has been Senior Director Of National Operations at Subway since August 2022, based in Toronto, Ontario. They were Executive Vice President - Canada Business Unit (2013–2021), Vice President Operations - Canada Division (2005–2012) and Regional Director Of Operations - Eastern Canada (2001–2005) at Dairy Queen.
Stephen England
LinkedInExperience: Senior Vice President, Operations · Subway
Stephen England is a former Senior Vice President, Operations at Subway, holding the role from July 2020 to July 2026 in Miami, and the headline now reads COO, OHG Brands. They were Chief Operating Officer at B.GOOD (2017–2020), Vice President, Operations at Dunkin (2011–2017) and Vice President, Operations at Burger King (2008–2011).
Travis Kanipe
LinkedInExperience: Senior Director Field Operations · Subway
Travis Kanipe has been Senior Director Field Operations at Subway since April 2024, and the headline describes a focus on franchisee success across seventeen states including Hawaii. They were Director of Franchise Performance at Subway (2023–2024), Chief Operating Officer at Honest Biscuits (2019–2023) and Vice President of Operations and Training at Scooter's Coffee (2018–2019).
Choose the right perspective
Match the region or franchise market in each person's title or location to the decision you face. Weigh how recently each person took the role, since someone new to a market and someone who has worked one for years will describe different challenges.
Questions to take into the conversation
- 01What did you change first when you took on your operations role, and why?
- 02How do you decide which franchisee problems need your own attention and which to hand to the people who work with you?
- 03Which part of your earlier career best prepared you for your current operations role, and why?
Reaching Subway operations leaders
How can I contact one of these Subway operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Subway, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Subway operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
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Can an AI agent ask one of these Subway operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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