10 Total Quality Logistics IT leaders
Chief Information Officer, Vice President Infrastructure and Operation Services and Senior Director, IT Operations are among the current titles held by these Total Quality Logistics IT leaders. A reader can learn how IT leaders work at Total Quality Logistics from people who have held the role.
Professionals to explore
Dan Shelton
LinkedInExperience: Vice President Of Application Development · Total Quality Logistics
Dan Shelton has been Vice President Of Application Development at Total Quality Logistics since August 2020 and describes building and leading large technology teams and digital transformation work. Dan Shelton was Vice President at Fidelity Investments from 1999 to 2020, based in Cincinnati, Ohio.
Jeff Biggs
LinkedInExperience: Senior Director of Software Engineering · Total Quality Logistics
Jeff Biggs has been Senior Director of Software Engineering at Total Quality Logistics since December 2018, based in the Tampa area. At Total Quality Logistics, Jeff Biggs was also Software Architect in 2018, Software Engineering Manager from 2015 to 2018 and Senior Software Engineer from 2013 to 2015.
Jermaine Oldham
LinkedInExperience: Sr. Director Infrastructure & Services · Total Quality Logistics
Jermaine Oldham has been Sr. Director Infrastructure & Services at Total Quality Logistics since December 2025 and describes work on IT operations, infrastructure modernization and cyber defenses. Jermaine Oldham was Vice President, Infrastructure, Operations, and Cybersecurity at Echo Global Logistics from 2024 to 2025, Chief Information Officer at Outdoor Cap Company from 2022 to 2024 and held an engineering and technology vice president role at J.B. Hunt from 2019 to 2022.
Nathalie Pottier
LinkedInExperience: IT Director - Quality · Total Quality Logistics
Nathalie Pottier has been IT Director - Quality at Total Quality Logistics since August 2022. Nathalie Pottier held IT Director, Finance & Accounting, Supplier and Source Technologies, Director - IT - Corporate Systems and IT Director - Quality and Testing roles at Kroger from 2013 to 2022, and was IT General Manager - Quality and Training at Kroger from 2007 to 2013.
Rebekah Wilks
LinkedInExperience: Director - Strategic IT Management Office · Total Quality Logistics
Rebekah Wilks has been Director - Strategic IT Management Office at Total Quality Logistics since January 2025. At Total Quality Logistics, Rebekah Wilks was also Director - Agile and Program Management Office from 2022 to 2025, Program Management Office Manager from 2021 to 2022, Product and Operations Manager from 2018 to 2021 and LTL Training and Development Lead from 2016 to 2018.
Ryan Kean
LinkedInExperience: Chief Information Officer · Total Quality Logistics
Ryan Kean has been Chief Information Officer at Total Quality Logistics since October 2021 and describes leading technology-enabled growth and large-scale digital transformations. Ryan Kean was Vice President, Technical Strategy and Operations at Kroger from 2020 to 2021, Vice President, Technical Strategy and Architecture there from 2017 to 2020 and Vice President, Digital Technology in 2017.
Ryan Warner
LinkedInExperience: Senior Director, IT Operations · Total Quality Logistics
Ryan Warner has been Senior Director, IT Operations at Total Quality Logistics since January 2026. At Total Quality Logistics, Ryan Warner was also Director, IT Operations from 2023 to 2026, Supervisor, Network Operations Center from 2022 to 2023 and Network Operations Specialist in 2022, and was VP, Field Operations Process Engineering at Charter Communications in 2021.
Steven Gentry
LinkedInExperience: Director of Infrastructure Services · Total Quality Logistics
Steven Gentry has been Director of Infrastructure Services at Total Quality Logistics since April 2024 and describes leading the platform engineering organization. At Total Quality Logistics, Steven Gentry was also Platform Engineering Manager from 2021 to 2024, SharePoint Development Cloud Manager from 2019 to 2021 and Supervisor of SharePoint Development and Cloud Architect from 2014 to 2019.
Temple Neace
LinkedInExperience: Senior Director - M&A Technical Integration · Total Quality Logistics
Temple Neace has been Senior Director - M&A Technical Integration at Total Quality Logistics since April 2026. At Total Quality Logistics, Temple Neace was also Director, Database Administration. Business Intelligence, Data Science, Data Engineering and RPA from 2016 to 2022 and Senior Director Buisness Intelligence, Data Science, Data Engineering, Database Admin and RPA from 2022 to 2026, and was IT Architect - Emerging Technologies from 2012 to 2016.
Thomas Brosnan
LinkedInExperience: Vice President Infrastructure and Operation Services · Total Quality Logistics
Thomas Brosnan has been Vice President Infrastructure and Operation Services at Total Quality Logistics since July 2021 and describes experience across network, voice, compute and data center organizations. Thomas Brosnan was Senior Vice President Infrastructure Services at Convergys Intelligent Contact from 2014 to 2020 and Vice President Data Center Operations there from 2006 to 2014.
Choose the right perspective
Match the person's IT area, such as infrastructure, application development, IT operations or software quality, to the decision you face. Weigh the scope in each person's title, since an enterprise-wide role and a single-team role see different problems.
Questions to take into the conversation
- 01What did you focus on first when you took on your IT role at Total Quality Logistics?
- 02How do you balance keeping systems running with delivering new projects for the business?
- 03What has your own work at Total Quality Logistics taught you about running IT well?
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