10 Tropical Smoothie Cafe operations leaders
Chief Operating Officer, Regional Vice President of Operations and Regional Director of Franchise Operations are among the current titles held by these Tropical Smoothie Cafe operations leaders. A reader can learn how operations leaders work at Tropical Smoothie Cafe from people who have held the role.
Professionals to explore
Bob Fischer
LinkedInExperience: Regional Director of Franchise Operations · Tropical Smoothie Cafe
Bob Fischer has been Regional Director of Franchise Operations at Tropical Smoothie Cafe since December 2009, and the listing places them in Mason, Ohio. They were a Franchisee at BD's Mongolian Grill (2006–2009), Regional Director of Operations at Cold Stone Creamery (2003–2006) and Corporate Trainer/Manager at The Ground Round (1990–1992).
Brandon Bedford
LinkedInExperience: Sr Director - Operations Support · Tropical Smoothie Cafe
Brandon Bedford is a former Sr Director - Operations Support at Tropical Smoothie Cafe, holding the role from June 2018 to February 2026 in Fort Worth, Texas. They were Sr Manager - Training and Operations Support at Wingstop Restaurants Inc. (2014–2018), District Manager at Panera Bread (2009–2014) and General Manager at Chick-fil-A Restaurants (2005–2009).
Caonex Abreu
LinkedInExperience: RVP of Operations · Tropical Smoothie Cafe
Caonex Abreu has been RVP of Operations at Tropical Smoothie Cafe since February 2026, and the listing places them in Miami, Florida. The profile also lists Regional Sr. Director of Operations at Papa Johns from November 2024, and they were Sr. Director of Operations at Univista Insurance (2022–2023) and Director- Operations at Domino's (2021–2022).
Chris OConnor
LinkedInExperience: Regional Director of Franchise Operations · Tropical Smoothie Cafe
Chris OConnor is a former Regional Director of Franchise Operations at Tropical Smoothie Cafe, holding the role from March 2019 to October 2025. They are now Director of Operations at Gotcha Covered, and were Regional Business Director at Papa Murphy's International (2015–2019) and District Manager at The Wendy's Company (2012–2015).
Curtis Roberts
LinkedInExperience: Regional Vice President of Operations · Tropical Smoothie Cafe
Curtis Roberts has been Regional Vice President of Operations at Tropical Smoothie Cafe since August 2025, and the listing places them in the Greater Phoenix Area. They were Vice President Operations at Service Master/Merry Maids (2023–2025), Director of Franchisee Performance at Subway (2022–2023) and Director Of Operations at Dunkin' (2011–2020).
Jonathan Biggs
LinkedInExperience: Chief Operating Officer · Tropical Smoothie Cafe
Jonathan Biggs has been Chief Operating Officer at Tropical Smoothie Cafe since February 2025, and the headline reads COO, Tropical Smoothie Cafe. At Inspire they were Brand Head, Baskin-Robbins U.S. (2022–2025) and Vice President, Operations, Baskin-Robbins U.S. & Canada (2018–2022), and they were Senior Director, Operating Systems at Dunkin' (2012–2018).
Karen Grissom
LinkedInExperience: Vice President, Operations Support and Training · Tropical Smoothie Cafe
Karen Grissom is a former Vice President, Operations Support and Training at Tropical Smoothie Cafe, holding the role from August 2019 to June 2025 in Atlanta. They were Sr. Director, Training and Operations Support at Tropical Smoothie Cafe (2017–2019), Vice President, Training and Operations Support at Wingstop Restaurants Inc. (2015–2017) and Director, Global Training at Popeyes Louisiana Kitchen (2011–2015).
Patricia Walker
LinkedInExperience: Director of Operations Support · Tropical Smoothie Cafe
Patricia Walker has been Director of Operations Support at Tropical Smoothie Cafe since March 2024, based in Atlanta, and the headline reads Director of Operations Menu and Training at Tropical Smoothie Cafe. They were Manager, Operations Integration at Arby's (2018–2024) and Manager of Brand Standards and Execution at Popeyes Louisiana Kitchen (2013–2024).
Richard Key
LinkedInExperience: Chief Operations Officer · Tropical Smoothie Cafe
Richard Key is a former Chief Operations Officer at Tropical Smoothie Cafe, holding the role from September 2021 to July 2024, and the listing says the role was responsible for franchisee operations, training and field operations and marketing support. They were Senior Vice President of Operations at Tropical Smoothie Cafe (2018–2021) and Division Vice President at Papa Murphy's International (2013–2018).
Vicky Chustz
LinkedInExperience: Director Operations Integration · Tropical Smoothie Cafe
Vicky Chustz has been Director Operations Integration at Tropical Smoothie Cafe since June 2025, based in Atlanta. They were Senior Director Ops Services at Smalls Sliders (2024–2025), Senior Director of Operations Services at Inspire (2011–2024) and Director of Operations Integration at Arby's (2011–2022).
Choose the right perspective
Match each person's part of the operations team, field regions or support functions such as integration and training, to the decision you face. Weigh how recently each person took the role, since someone new to it and someone who has held it for years will describe different challenges.
Questions to take into the conversation
- 01What did you change first when you took on your operations role, and why?
- 02How do you decide which franchisee problems need your own attention and which to hand to the people who work with you?
- 03Which part of your earlier career best prepared you for your current operations role, and why?
Reaching Tropical Smoothie Cafe operations leaders
How can I contact one of these Tropical Smoothie Cafe operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Tropical Smoothie Cafe, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
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Can an AI agent ask one of these Tropical Smoothie Cafe operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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