10 Unum procurement leaders
Stacey Custeau, AVP, Third Party Risk Management at Unum, opens this list of Unum procurement leaders, who also include category directors for indirect, IT professional services and BPO spend and a source-to-pay product director. A reader can learn how procurement leaders work at Unum from people who have held the role.
Professionals to explore
Alpa Patel, CPSM
LinkedInExperience: Category Director, Strategic Sourcing BPO · Unum
Alpa Patel has held the title Category Director, Strategic Sourcing BPO at Unum since June 2022, based in Chattanooga, Tennessee, and has also been Director, Operational Effectiveness at Unum since March 2024. Alpa Patel was Category Manager for IT Hardware and Telecom at Unum from 2018 to 2022 and a sourcing buyer at Volkswagen of America from 2015 to 2018.
Cindy Doyle
LinkedInExperience: Category Group Director - Indirect · Unum
Cindy Doyle has been Category Group Director - Indirect at Unum since July 2015, based in the Chattanooga area. Cindy Doyle was Director Strategic Sourcing at Unum in the first half of 2015, Director - Benefits Vendor Management from 2011 to 2015 and Director - LTD _ Vendor Management Project from 2008 to 2011.
Cynthia (Cindy) Lambert
LinkedInExperience: AVP, Procurement Operations · Unum
Cynthia (Cindy) Lambert is a former AVP, Procurement Operations at Unum, a role held from July 2018 to April 2020, based in Standish, Maine. Cynthia (Cindy) Lambert also held the title VP, Supply Management Operations at Unum from 2019 to 2020, and the profile headline reads Retired - VP, Corporate Service Delivery at Unum.
Daniel Sanchez
LinkedInExperience: Category Director · Unum
Daniel Sanchez is a former Category Director at Unum, a role held from June 2022 to July 2024, based in the Chattanooga area, with a profile focused on strategic sourcing and indirect category management. Daniel Sanchez has been Category Director at LogicSource since October 2025 and was Category Manager at Unum from 2018 to 2022.
Dr. Shemika A. Shackelford, DBA, POPM
LinkedInExperience: Director, Source to Pay Product Owner · Unum
Shemika A. Shackelford has been Director, Source to Pay Product Owner at Unum since June 2025, based in Chattanooga, Tennessee. Shemika A. Shackelford was Source to Pay Process Manager at Unum from 2021 to 2025, serving as delivery lead for a corporate card program transition, and Procurement Data Analyst at Unum from 2013 to 2016.
Isyana O'Dell, MBA
LinkedInExperience: Director, Strategic Sourcing · Unum
Isyana O'Dell is a former Director, Strategic Sourcing at Unum, a role held from February 2017 to January 2021, based in Chattanooga, Tennessee. Isyana O'Dell has been AVP, Chief of Staff to CFO and Finance Strategy at Unum since May 2026 and was AVP, Operational Effectiveness at Unum from 2023 to 2026.
Justin Land
LinkedInExperience: IT Professional Services Category Director · Unum
Justin Land has been IT Professional Services Category Director at Unum since July 2022, based in Harrison, Tennessee, and the profile headline reads Strategic Sourcing Category Director at UNUM GROUP. Justin Land was IT Category Manager professional services at Unum from 2020 to 2022 and a services buyer at Volkswagen of America from 2018 to 2019.
Misty Long
LinkedInExperience: Category Director · Unum
Misty Long has been Category Director at Unum since September 2024, based in the Chattanooga area, and the profile headline reads Category Director at Unum. Misty Long was Sr. Sourcing Specialist at Unum from 2019 to 2024 and Sourcing & Compliance Specialist at Shaw Industries from 2003 to 2018.
Nevin Boal
LinkedInExperience: Director, Strategic Sourcing BPO · Unum
Nevin Boal is a former Director, Strategic Sourcing BPO at Unum, a role held from January 2021 to July 2022, based in Columbia, South Carolina. Nevin Boal has been Director, Unum Ventures at Unum since July 2022 and was Category Manager, Strategic Sourcing BPO at Unum from 2019 to 2020.
Stacey Custeau
LinkedInExperience: AVP, Third Party Risk Management · Unum
Stacey Custeau has been AVP, Third Party Risk Management at Unum since May 2021, based in Portland, Maine, with a profile focused on building a supplier risk management program. Stacey Custeau was Director, Supplier Risk Management at Unum from 2015 to 2021 and also held the title Director, Procurement Systems & Analytics there from 2013 to 2021.
Choose the right perspective
Match the person's scope, whether a spend category such as indirect, technology or outsourced services, source-to-pay systems, or supplier risk, to the question you have. Check when each person's role started, and whether it has ended, to judge how recent their view of the work is.
Questions to take into the conversation
- 01What did you change first when you took on your current sourcing or category role, and why?
- 02How do you decide which supplier relationships need the closest oversight each year?
- 03What has your own work taught you about measuring the results of a category strategy?
Reaching Unum procurement leaders
How can I contact one of these Unum procurement leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Unum, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Unum procurement leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Unum procurement leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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