10 UPMC regional operations leaders
President, UPMC North Central Pa., Chief Operating Officer, Central Pa. and Regional Chief Nursing Officer are among the current titles held by these UPMC regional operations leaders. A reader can learn how regional operations leaders run their areas at UPMC from people who have held the role.
Professionals to explore
Allison Trowell
LinkedInExperience: Chief Operating Officer, Central Pa. · UPMC
Allison Trowell has been Chief Operating Officer, Central Pa. at UPMC since June 2025, with a headline naming the role as Chief Operating Officer, Central Pa. Region. Allison Trowell has also held Vice President Womens Services, Retail Medicine, and Behavioral Health Services at UPMC since December 2023, and was Senior Director Of Operations at Penn State Health from 2020 to 2023.
April C. Murphy MSN, RN, NE-BC
LinkedInExperience: Regional Chief Nursing Officer, Northwest PA and Western NY · UPMC
April C. Murphy has been Regional Chief Nursing Officer, Northwest PA and Western NY at UPMC since January 2026, and has held Chief Nursing Officer & VP, Patient Care Services UPMC Hamot since the same month. April C. Murphy was Director of Nursing Operations at UPMC from 2025 to 2026 and Director of Nursing Administration at UPMC Hamot from 2017 to 2023.
Donald Owrey
LinkedInExperience: Former Chief Operating Officer, UPMC Northcentral PA & President, UPMC Williamsport · UPMC
Donald Owrey is a former Chief Operating Officer, UPMC Northcentral PA & President, UPMC Williamsport at UPMC, a role held from September 2019 to July 2021, and was President, UPMC Horizon & UPMC Jameson from 2017 to 2019. Donald Owrey has been President & CEO at Atlantic General Hospital since June 2022.
Elizabeth Ritter
LinkedInExperience: President - UPMC Harrisburg, UPMC Community Osteopathic, UPMC Carlisle and UPMC West Shore · UPMC
Elizabeth Ritter has been President - UPMC Harrisburg, UPMC Community Osteopathic, UPMC Carlisle and UPMC West Shore at UPMC since July 2024. Elizabeth Ritter was President - UPMC Harrisburg from 2023 to 2024 and Chief Operating Officer - UPMC Harrisburg, UPMC Community Osteopathic, UPMC West Shore from 2022 to 2023.
Karen Wastler, DNAP, FACHE
LinkedInExperience: Former Vice President, Operations, North Central Pennsylvania Region · UPMC
Karen Wastler is a former Vice President, Operations, North Central Pennsylvania Region at UPMC, a role held from December 2022 to February 2025. Karen Wastler has been Vice President Operations, Community and Ambulatory Services at UPMC since February 2025, and was System Vice President, Surgical Services at Main Line Health from 2020 to 2022.
Kiersten Zelnosky
LinkedInExperience: Regional Chief Nursing Officer and Vice President of Patient Care Services · UPMC West Central PA and Maryland Region
Kiersten Zelnosky has been Regional Chief Nursing Officer and Vice President of Patient Care Services at UPMC West Central PA and Maryland Region since November 2023, based in Altoona, Pennsylvania. Kiersten Zelnosky was Chief Nursing Officer and VP of Patient Care Services at UPMC Altoona and Bedford from 2021 to 2023 and Clinical Director at UPMC from 2019 to 2021.
Lou Baverso
LinkedInExperience: Former President UPMC Central Pa Region · UPMC
Lou Baverso is a former President UPMC Central Pa Region at UPMC, a role held from June 2022 to September 2023, and was COO UPMC Central Pa. Region | President of Harrisburg Region Hospitals from 2019 to 2022. Lou Baverso has been COO Allegheny Health Network & President AHN Hospitals at Allegheny Health Network since September 2025.
Lynn Rupp
LinkedInExperience: Regional Chief Operating Officer, Physician Services Division · UPMC
Lynn Rupp has been Regional Chief Operating Officer, Physician Services Division at UPMC since May 2025, based in Erie, Pennsylvania, with a headline naming the role as Regional Chief Operating Officer, UPMC Physician Services Division. Lynn Rupp was Vice President Operations at UPMC Hamot from 2017 to 2025 and has held VP, Physician Services at UPMC Hamot since 2013.
Patti Jackson-Gehris
LinkedInExperience: President, UPMC North Central Pa. & UPMC Williamsport · UPMC
Patti Jackson-Gehris has been President, UPMC North Central Pa. & UPMC Williamsport at UPMC since February 2022, based in Williamsport, Pennsylvania. Patti Jackson-Gehris was Chief Operating Officer, UPMC North Central Pa. & President, UPMC Williamsport from 2021 to 2022 and Vice President, Market Development & Communications at UPMC from 2015 to 2022.
Teresa Conyers, DNP, RN, CENP
LinkedInExperience: North Central Region CNO · UPMC
Teresa Conyers has been North Central Region CNO at UPMC since October 2025, based in Williamsport, Pennsylvania. Teresa Conyers was Associate Chief Nurse at The Christ Hospital Health Network from 2019 to 2025 and Nursing Director at Clinton Memorial Hospital from 2018 to 2019.
Choose the right perspective
Match the region a person covers, and the kind of role they hold, to the area behind your question. Check the dates on each regional role before relying on a person's view of how the work is done today.
Questions to take into the conversation
- 01How do you divide your time across the hospitals in your region?
- 02What do you review first to judge how operations and patient care in your region are going?
- 03What changed most in your work when you moved from a single hospital to a regional role?
Reaching UPMC regional operations leaders
How can I contact one of these UPMC regional operations leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.