Insurance
10 USAA HR leaders
These ten current and former USAA HR leaders have served as HR business partner directors and executive directors, vice presidents and assistant vice presidents of HR, and a talent strategy director at USAA. A reader can learn how HR leaders work at USAA from people who have held the role.
Professionals to explore
01—10Caitlin McDonald
LinkedInExperience: HR Business Partner Director · USAA
HR Business Partner Director at USAA since October 2025. Former Lead Human Resources Business Partner (2024–2025), Senior Human Resources Business Partner (2019–2025), Senior Executive Recruiter (2018–2019) and Talent Programs Advisor (2017–2018) at USAA. The profile describes strategic human resource planning and business partner support.
Dana M. Hagood
LinkedInExperience: Former Executive Director, Human Resources · USAA
Former Executive Director, Human Resources at USAA (1991–2022), described as providing direction, leadership and coordination for the HR function at the Colorado Springs and Phoenix campuses, working with local and home office leadership to align local resources, people and business strategies.
Gracie Lozano
LinkedInExperience: Vice President, Senior HR Business Partner Insurance · USAA
Vice President, Senior HR Business Partner Insurance at USAA since August 2021. Former Assistant Vice President, Senior HR Business Partner for Life and Health Insurance (2021) and for the Financial Advice and Service Group (2017–2020), and Executive Director, Senior HR Business Partner (2014–2017) at USAA. The profile describes supporting insurance, investment and banking organizations.
Jennie Palacios
LinkedInExperience: Executive Director, HR Business Partner · USAA
Executive Director, HR Business Partner at USAA since December 2025, listed in Human Resources at the Director level. Former HR Business Partner at USAA (2018–2025); the profile also lists USAA roles as Director Supply Chain Management and Director Contingent Workforce, both ending in 2025.
Kim Davis
LinkedInExperience: HRBP Director · USAA
HRBP Director at USAA since July 2026. Former Lead Employee Relations Consultant (2024–2026) and Sr HRBP (2022–2024) at Oracle, Sr Consultant, HRBP at SullivanCotter (2020–2022), and Sr HR Manager, US People Function at Thomson Reuters (2017–2018). The profile describes partnering with executive leaders on organizational effectiveness and talent strategies.
Marcia McKinzie
LinkedInExperience: Executive Director, HR Business Partner · USAA
Executive Director, HR Business Partner at USAA since November 2020, listed in Human Resources at the Director level. Former Senior Director, Lead HR Consultant roles at Capital One for U.S. Card Partnerships and Card Risk (2017–2019), HR M&A (2019) and the Cyber Response Team (2019–2020). Also Adjunct Faculty (Strategic Diversity & Inclusion Management) at Georgetown University School of Continuing Studies since 2018.
Nitika Rosa
LinkedInExperience: AVP Human Resources · USAA
AVP Human Resources at USAA since February 2026. Former VP of HR integration at Honeywell Technologies (2024–2025), Global HR, Solutions Enterprise Imaging & Imaging Platform and Solutions at GE HealthCare (2022–2024), and Global HR Leader, GEHC Digital (2021–2022) and Head of Human Resources, GE Africa (2019–2021) at GE.
Sonya White
LinkedInExperience: Director, Talent Strategy · USAA
Director, Talent Strategy at USAA since January 2024, described as leading enterprise talent strategy with executive leadership, including succession planning, executive development, performance management, leadership assessment and executive onboarding. Former Lead HR Business Partner at USAA (2018–2024) and Global Human Resources Business Partner at Rackspace Technology (2014–2018).
Tina C. Page
LinkedInExperience: Vice President, HR Business Partner · USAA
Vice President, HR Business Partner at USAA since June 2026, listed in Human Resources at the President/Vice President level. Former Vice President HR Business Partner, North American Pharmaceutical Services at McKesson (2023–2026), and former Vice President HR Business Partner roles as head of HR for Ontada (2021–2023) and for the US Oncology Network (2019–2021) at McKesson.
Tina McDaniel Mendler
LinkedInExperience: HR Business Partner Director · USAA
HR Business Partner Director at USAA since July 2026. Former Senior Human Resources Business Partner at Collibra (2023–2026), and former Lead Human Resources Business Partner (2018–2023) and Diversity & Inclusion (2016–2018) at USAA. The profile headline lists org design, talent strategy and change leadership.
Choose the right perspective
Match the person's HR role to your question: business partner leaders suit questions about supporting a line of business, while talent strategy leaders suit succession and leadership development questions. Check each person's dates to see how current their experience is.
Questions to take into the conversation
- 01How do you set priorities as an HR business partner to a senior business leader?
- 02What makes succession planning and executive development work in a large, regulated company?
- 03How do you tell whether an HR program is improving the employee experience?
Reaching USAA HR leaders
How can I contact one of these USAA HR leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: USAA, based on profile data retrieved on October 13, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach USAA HR leaders?
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Can an AI agent ask one of these USAA HR leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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