Insurance
10 USAA engineering leaders
These ten people hold or have held engineering and technology leadership roles at USAA, including USAA's chief technology officer and directors of engineering teams. A reader can learn how engineering leaders at USAA build and run their teams.
Professionals to explore
01—10Biji John
LinkedInExperience: Director, Workforce Identity and Access Management Engineering · USAA
Director, Workforce Identity and Access Management Engineering at USAA since October 2024, leading a multi-disciplinary engineering organization that delivers identity governance, lifecycle automation and access risk reduction, according to the profile. Biji John was also Director, Cyber Security Engineering at USAA (2018–2024).
David Thompson
LinkedInExperience: Executive Director, Information Security Engineering and Cybersecurity · USAA
Former Executive Director, Information Security Engineering and Cybersecurity at USAA (2023–2025), and Assistant Vice President, Information Security Engineering and Cybersecurity at USAA since July 2025. David Thompson was also Director, Cyber Threat Operations Center at USAA (2021–2022) and Security Engineering Manager, DART at Dropbox (2022–2023).
Jaime Torres
LinkedInExperience: IT Technical Director, Machine Learning Engineering and Member Data API Development · USAA
Former IT Technical Director, Machine Learning Engineering and Member Data API Development at USAA (2017–2025), and Executive Director, Application Development at USAA since July 2025, a role the profile describes as covering data and software engineering for member, channel, info security, CFO, marketing and tagging areas. Jaime Torres was also IT Technical Manager at USAA (2013–2017).
Jeff Calusinski
LinkedInExperience: Senior Vice President & Chief Technology Officer · USAA
Senior Vice President & Chief Technology Officer at USAA since December 2019, and Chief Technology Officer at USAA since August 2017, a C-level role in the engineering and technical department according to the profile. Jeff Calusinski was also Distinguished Engineer at IBM (2011–2017) and Executive Architect at IBM (2006–2011).
Matt Liu
LinkedInExperience: Director - AI ML Engineering · USAA
Director - AI ML Engineering at USAA since December 2024; the profile says Matt Liu leads teams that provide scalable AI/ML and GenAI solutions that integrate into existing and new business processes, with a focus on enterprise AI/ML and GenAI. Former Senior Manager - Data Engineering at USAA (2022–2024) and Senior Data Engineer at USAA (2020–2022).
Rickey Burks
LinkedInExperience: SVP Chief Technology & Innovation Officer · USAA
Former SVP Chief Technology & Innovation Officer at USAA, a role the listing dates from August 1985 to January 2016 and places at C-level in the engineering and technical department. Rickey Burks has been a Business and Technical Advisor at Hyniva since 2016.
Robert Spinneweber
LinkedInExperience: Director of Engineering, Web and Mobile · USAA
Director of Engineering, Web and Mobile at USAA since January 2023, a role in the engineering and technical department in Austin, Texas, according to the profile. Robert Spinneweber was also Director of Engineering, Mobile at Sysco LABS (2020–2023) and Technical Director at Visa (2018–2020).
Sri Pasuparthi
LinkedInExperience: Director of Engineering, Technology Modernization · USAA
Director of Engineering, Technology Modernization at USAA since January 2020, a role in the engineering and technical department in Dallas, Texas, according to the profile. It is the only role the listing shows for Sri Pasuparthi, so it gives no detail on other employers.
Travis Kulbeth
LinkedInExperience: IT Director - Site Reliability Engineering · USAA
IT Director - Site Reliability Engineering at USAA since August 2022, where the profile says Travis Kulbeth leads a team of highly skilled engineers and calls site reliability engineering critical to fulfilling USAA's mission. Former Director of Infrastructure Product Development at USAA (2021–2022) and Digital Product Manager Lead at USAA (2018–2021).
Zahid Ahmed
LinkedInExperience: Chief Architect, Accelerated Technologies & Engineering · USAA
Chief Architect, Accelerated Technologies & Engineering at USAA since August 2025, the current role in the profile. Zahid Ahmed was also Vice President, IoT DevOps & Cloud Infrastructure at SharkNinja from 2024 to 2025 and Vice President, Cloud Architecture at UKG from 2020 to 2023.
Choose the right perspective
Match the person's area to your question, since security engineering, site reliability, AI and machine learning, and web and mobile engineering are run by different teams. Check whether the person's USAA role is current or past before relying on it for how the company works today.
Questions to take into the conversation
- 01How does USAA split engineering ownership between business lines and shared technology platforms?
- 02What does it take to modernize core insurance and banking systems while keeping them running?
- 03How do USAA's engineering teams meet the security and regulatory expectations placed on a financial services company?
Reaching USAA engineering leaders
How can I contact one of these USAA engineering leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: USAA, based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach USAA engineering leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal