10 VPs of store operations
Vice President of Store Operations and Vice President of Retail Operations are among the current titles held by these VPs of store operations at retail chains. A reader can learn how VPs of store operations approach their work from people who have held the role.
Professionals to explore
Alexis Sheppert
LinkedInExperience: Vice President, Experiential Stores Operations · Target
Alexis Sheppert has been Vice President, Experiential Stores Operations at Target since September 2025, based in Minneapolis, Minnesota. Alexis Sheppert was Group Vice President at Target from 2022 to 2025 and District Senior Director there from 2017 to 2022.
Angela Mahoney
LinkedInExperience: Vice President Store Operations and Communications · Sally Beauty
Angela Mahoney has been Vice President Store Operations and Communications at Sally Beauty since January 2026, based in the Dallas-Fort Worth Metroplex. Angela Mahoney was Vice President Stores- East at Sally Beauty from 2024 to 2026 and Head of Stores at Scrubs & Beyond from 2022 to 2024.
Keith Herbert
LinkedInExperience: Vice President Store Experience and Operations · Old Navy
Keith Herbert has been Vice President Store Experience and Operations at Old Navy since February 2024, based in the San Francisco Bay Area. Keith Herbert was Chief Stores Officer at Forever 21 from 2020 to 2024 and Vice President-PMO (Project Management Office) at Gap Inc. from 2018 to 2020.
Kenny Smith
LinkedInExperience: Vice President of Retail Operations · Albertsons Companies
Kenny Smith has been Vice President of Retail Operations at Albertsons Companies since October 2016, based in the Denver Metropolitan Area. Kenny Smith was Director Corporate Retail Operations at Safeway from 2008 to 2011 and District Manager at Safeway from 2011 to 2014.
Mike Ocello
LinkedInExperience: Vice President of Store Operations · Dollar Tree Stores
Mike Ocello has been Vice President of Store Operations at Dollar Tree Stores since June 2025, based in Chesapeake, Virginia. Mike Ocello was Senior Director Operations Services at Dollar Tree Stores from 2023 to 2025 and Director, Enterprise Store Operations Support there from 2021 to 2023.
Rey Ulloa
LinkedInExperience: Group Vice President Store Operations · Sally Beauty
Rey Ulloa has been Group Vice President Store Operations at Sally Beauty since May 2007, based in West Palm Beach, Florida. Rey Ulloa was Vice President Store Operations at Sally Beauty from 1993 to 2007 and District Manager at McCrory Stores from 1988 to 1993.
Thomas Stogner
LinkedInExperience: Vice President of Store Operations · JCPenney
Thomas Stogner has been Vice President of Store Operations at JCPenney since 2013, based in Plano, Texas. Thomas Stogner was Staffing Planning & Forecasting Director at JCPenney from 2009 to 2012 and HR Director - Store Succession Planning there from 2004 to 2007.
Tim Spotila
LinkedInExperience: Vice President of Store Operations · Shoe Carnival, Inc.
Tim Spotila has been Vice President of Store Operations at Shoe Carnival, Inc. since February 1990, based in Foristell, Missouri. The profile headline reads VP Store Operations, and the Shoe Carnival role is the only one the listing shows for Tim Spotila.
Tom Balchak
LinkedInExperience: Vice President of Store Operations · Dollar Tree Stores
Tom Balchak has been Vice President of Store Operations at Dollar Tree Stores since August 2025, based in Greater Philadelphia. Tom Balchak was Vice President of Enterprise Store Development and Sales at Dollar Tree Stores from 2021 to 2025 and Sr. Director Store Operations at Dollar General from 2010 to 2012.
Tony Hurst
LinkedInExperience: SVP - US Stores and Operations · Advance Auto Parts
Tony Hurst has been SVP - US Stores and Operations at Advance Auto Parts since December 2025, based in Raleigh, North Carolina. Tony Hurst was SVP - Retail Operations at Bass Pro Shops from 2023 to 2025 and President Lowe's Canada at Lowe's Canada from 2020 to 2022.
Choose the right perspective
Match the person's retail format and the scope of their stores role to the decision you face, since discount, specialty and grocery chains run stores differently. Check when each person started the role to judge how recent their view is.
Questions to take into the conversation
- 01What did you change first when you took on your current store operations role?
- 02How have you rolled out a new process across many stores in your own work?
- 03What has your own experience taught you about balancing store labor and customer experience?
Reaching VPs of store operations
How can I contact one of these VPs of store operations?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 8 companies, including Target, Sally Beauty and Old Navy, based on profile data retrieved on October 22, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach VPs of store operations?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these VPs of store operations a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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