10 Bank of America operations leaders
Risk units account for four of the chief operating officer titles among these Bank of America operations leaders, at Enterprise Independent Testing, Financial Crimes Investigations, Enterprise Financial Risk, and Enterprise Risk and Finance Technology, while other COOs cover payments, wealth, strategic planning and Mexico. None has left Bank of America, so the group can speak to designing a COO office, business controls or an operational excellence program.
Professionals to explore
Anna Snowden
LinkedInExperience: SVP COO Governance & Risk Management for Enterprise Financial Risk · Bank of America
Within the COO function of Global Risk Management, Anna Snowden has been SVP COO Governance & Risk Management for Enterprise Financial Risk at Bank of America since 2025, and describes a finance background. Anna was SVP Data Strategy and Governance for Enterprise Credit (2024-2025), SVP Strategy and Execution for Enterprise Credit (2022-2024) and SVP Expense and Vendor Management for Risk (2019-2022). Governance, expense and vendor management inside risk fit Anna.
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Coleen Eaton
LinkedInExperience: Chief Operating Officer · Bank of America
Senior Vice President; COO, Data and Analytics Executive of Global Payment Operations is how Coleen Eaton describes the Chief Operating Officer role at Bank of America held since 2022. Coleen was Vice President Group Operations Manager (2020-2022) and Operations Project Analyst - WT Global Projects (2013-2018), and in 2018 held reporting and analytics titles, at Bank of America. Data and analytics for payment operations fit Coleen.
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Deepak Aswani
LinkedInExperience: Senior Vice President Operations Risk and Control - Strategic Projects and Initiatives · Bank of America
Operations risk and control in treasury, credit and payment operations fit Deepak Aswani, Senior Vice President Operations Risk and Control - Strategic Projects and Initiatives at Bank of America since 2024. Deepak was Senior Vice President, COO & Delivery Head, Global Treasury, Credit & Payment Operations (2023-2025) and Senior Vice President, Delivery Head, Global Banking & Market Operations (2018-2023), and also held Vice President, Credit Risk & Lending Operations (2012-2014) there.
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Kalyanasundaram Ramanathan
LinkedInExperience: COO · Bank of America
Kalyanasundaram Ramanathan has been COO at Bank of America since 2024, responsible for advancing the function, managing special projects, driving day-to-day operations and strengthening the culture. Kalyanasundaram was Head of Operational Excellence (2020-2024), Senior Vice President - Strategic Initiatives, Global Business Services (2019-2020) and Vice President - Operational Excellence (2011-2018) there, and VP and Head - Process Excellence at BNY (2002-2011). Operational excellence programs fit Kalyanasundaram.
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Priscilla Baldari
LinkedInExperience: Managing Director, Chief Operating Officer & Business Enablement Executive · Bank of America
Priscilla Baldari has been Managing Director, Chief Operating Officer & Business Enablement Executive at Bank of America since 2021, with a focus on alternative investments and wealth management. Priscilla held "Managing Director Director , Head of Alternative Investment Solutions Team" (2015-2021) and "Director Vice President , Senior Product Specialist, Platform Management & Solutions" (2010-2015) there, and audit titles at Morgan Stanley (2010) and Merrill Lynch (2005-2010). Wealth platform operations and audit-minded controls fit Priscilla.
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Robin Fuller
LinkedInExperience: Managing Director, Chief Operating Officer, Enterprise Independent Testing · Bank of America
As COO for EIT within the Global Risk Management team, Robin Fuller has been Managing Director, Chief Operating Officer, Enterprise Independent Testing at Bank of America since December 2025. Robin's earlier Bank of America titles include SVP, Operational Resiliency, Chief Operating Officer Business Controls, Reporting & Automation (2024-2025), Senior Vice President, Business Controls Executive, Document Services Operations (2020-2024) and Senior Vice President, Quality Operations Leader (2018-2020). Independent testing and business controls fit Robin.
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Rodrigo Latorraca
LinkedInExperience: MD - Chief Operating Officer - Enterprise Risk and Finance Technology · Bank of America
Technology COO and cost programs fit Rodrigo Latorraca, MD - Chief Operating Officer - Enterprise Risk and Finance Technology at Bank of America since 2024, after MD - CashPro Client Reporting & Data Executive Global Transaction Services (2023-2024) and MD - Technology Investments Executive Global Banking (2022-2023). Rodrigo was Chief Operating Officer - Investments & Corporate Information Technology at AIG (2018-2019) and cites running large scale cost optimization programs.
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Roger Loesch
LinkedInExperience: Chief Operating Officer Financial Crimes Investigations · Bank of America
Chief Operating Officer Financial Crimes Investigations at Bank of America since 2022, Roger Loesch describes an enterprise COO role within Global Risk covering the operating model, governance and execution framework. Roger was Chief Operating Officer, Senior Business Support Leader - Enterprise Credit Risk & Technology (2015-2023) and Director, Global Markets Risk, Strategy and Governance (2013-2015) at Bank of America, and Chief Operating Officer, Investment Banking at Wells Fargo Advisors (2006-2010). Risk operating model questions fit Roger.
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Ron Kissell
LinkedInExperience: COO & Business Controls Executive, Global Strategic Planning · Bank of America
Ron Kissell has been COO & Business Controls Executive, Global Strategic Planning at Bank of America since 2022, leading COO and Business Controls functions across the Global Strategic Planning organization. Ron's earlier Bank of America titles were Senior Vice President, Client Strategy & Enablement Executive (2014-2022), Senior Vice President, Business Operations Executive, Consumer Home Loans (2008-2014), Senior Vice President, Executive Office of the President (2005-2008) and Vice President Corporate Operations Management (2003-2005). Business controls questions fit Ron.
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Terimarie Morales
LinkedInExperience: Chief Operating Officer · Bank of America
Based in Mexico City, Terimarie Morales has been Chief Operating Officer at Bank of America since 2021, a role also titled Chief Operating Officer at Bank of America Mexico, and has also held SVP Group Operations Manager and Head of Mexico Markets Operations at Bank of America Merrill Lynch since 2019. Terimarie fits questions on markets operations and on the COO job for a bank's business in Mexico.
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Choose the right perspective
For COO roles inside risk, choose among Robin Fuller (Enterprise Independent Testing), Roger Loesch (Financial Crimes Investigations), Anna Snowden (Enterprise Financial Risk) and Rodrigo Latorraca (risk and finance technology). Ron Kissell and Robin Fuller suit business controls questions, Kalyanasundaram Ramanathan operational excellence, Deepak Aswani operations risk and payment operations delivery, Coleen Eaton payment operations data, Priscilla Baldari wealth and alternative investments, and Terimarie Morales operations in Mexico.
Questions to take into the conversation
- 01What does a business-line COO at a bank own that the operations heads reporting into the business do not?
- 02How should business controls and independent testing be split so that the first line is not testing its own controls?
- 03Which operational excellence measures actually get a bank's business-line leaders to change a process?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.