10 banking-as-a-service partnership experts
Banking-as-a-service titles here range from Head of BaaS at Itau BBA and Standard Chartered to Head of Partner Success BaaS at CommerceOne Bank and Director, BaaS at Grasshopper Bank, with HDFC Bank, Cross River, Academy Bank and Herring Bank also named. Four of the ten are based in India, Brazil or Malaysia, and one describes growing a sponsor bank portfolio from one to ten institutions, useful to a fintech choosing a sponsor bank or a bank setting up partner oversight.
Professionals to explore
Bernnardo Douat
LinkedInExperience: Head of BaaS · Itau BBA
Itau BBA's Head of BaaS since 2022, Bernnardo Douat leads the expansion of Banking as a Service through strategic partnerships for corporate clients and fintechs, and is based in São Paulo. Douat was Product Architect Manager at Neon (2020–2022) and Business Dev - Tech Companies and Payments at Itau BBA (2019–2020), a fit for questions on distributing BaaS to corporate clients and fintechs.
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Brett Handy
LinkedInExperience: Head of Partner Success BaaS · CommerceOne Bank
Brett Handy has been Head of Partner Success BaaS at CommerceOne Bank since May 2026 and was Banking Relationships Lead at Block (2025–2026). Handy also held Head Of Fintech Partnerships & Business Development at Hatch Bank (2022–2025) and VP - Risk and Relationship Management - Strategic Partners at WebBank (2017–2022), a fit for questions on what banks and fintech partners expect from each other.
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David Robinson
LinkedInExperience: Director of Fintech & Embedded Banking · Academy Bank
David Robinson has been Director of Fintech & Embedded Banking at Academy Bank since 2022, after National Sales Director - Fintech Partnerships at UMB Bank (2021–2022). Robinson was Senior Vice President, Director of Relationship Management (non-bank FIs and Fintechs) at UMB Bank (2017–2021) and names BSA/AML and risk among focus areas, a fit for sponsor bank compliance questions.
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Janice Siew
LinkedInExperience: Head, Banking as a Service (BaaS) · Standard Chartered
Two current Standard Chartered titles belong to Janice Siew, who is based in Kuala Lumpur: Head, Banking as a Service (BaaS) (since 2024) and Head, Digital Partnerships (since 2022). Siew was General Manager, Product Management at Boost (2016–2022) and Head, Business Intelligence and Campaign Management at Hong Leong Bank Berhad (2015–2016), useful for questions on BaaS and digital partnerships at a bank in Malaysia.
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Kathryn B.
LinkedInExperience: Former Head of Strategic Projects and Partnerships, Cards BaaS · Cross River
Card programs offered through a BaaS partner suit Kathryn B., Head of Strategic Projects and Partnerships, Cards BaaS at Cross River (2022–2023), who also held Senior Relationship Manager, Channel Partnerships (2022) and Channel Partners Relationship Manager (2021–2022) there. Kathryn B. has been Director, Digital Partnerships at Mastercard since 2023 and a Board Member at Afno Financial Holdings Corp since 2021.
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Lauren M.
LinkedInExperience: Former Director, BaaS · Grasshopper Bank
Grasshopper Bank is where Lauren M. was Director, BaaS (2021–2024) and has been SVP, Head of Embedded Finance since May 2024. Lauren M.'s other Grasshopper Bank titles include Director, Early Stage and VC PE (2020–2021) and Client Champion (2019–2020), and Lauren M. was Client Manager at Square 1 Bank (2017–2019), a fit for questions on building a BaaS program inside a bank.
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Maya Fuentes
LinkedInExperience: VP of Strategic Partnerships · Herring Bank
The full partnership lifecycle, from sourcing and due diligence through commercial structuring, is what Maya Fuentes owns as VP of Strategic Partnerships at Herring Bank since May 2026, naming sponsor bank, BaaS, card issuing and payments partnerships as focus areas. Fuentes has also been Founder of Renvo since 2024 and held Senior Vice President titles at Paramount Management Group (2020–2024), useful for questions on due diligence and deal structure from the bank side.
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Ruchi Sehgal
LinkedInExperience: SVP, Head of Business and Partnerships - Lending and Payment Products - Banking as a Service · HDFC Bank
Lending-led BaaS partnership questions suit Ruchi Sehgal, SVP, Head of Business and Partnerships - Lending and Payment Products - Banking as a Service at HDFC Bank since 2024, after Head Digital Lending Products and Platform - Consumer Finance Business (2019–2024), where Sehgal introduced next generation digital lending products and platforms. Sehgal also held a Regional Underwriting Head title for mortgages, car loans and small ticket personal loans at HDFC Bank (2003–2017).
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Satyam Sinha
LinkedInExperience: Senior Vice President Strategic Alliances & Head of BAAS · Open Financial Technologies
Satyam Sinha has been Senior Vice President Strategic Alliances & Head of BAAS at Open Financial Technologies since 2021, after Vice President and Head of Banking & Strategic Alliances there (2017–2021); Open describes itself as Asia's first banking-as-a-service platform for startups and small businesses. Sinha was also AVP - Banking Alliance at Citrus Payment Solutions Pvt. Ltd (2015–2016), a fit for questions on the platform side of bank alliances.
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Shelley Pittman
LinkedInExperience: Former Chief Banking Officer · Murrow Consulting Group & Banking Services
As Chief Banking Officer at Murrow Consulting Group & Banking Services (2025–2026), focused on embedded banking and BaaS, Shelley Pittman describes growing a sponsor bank portfolio from one institution to ten and building partnerships with subledger platforms. Pittman has been an Independent Contractor at Klaros Group since 2026 and was Executive Advisor at Numisma Bank (2022–2025), a fit for questions on adding and managing sponsor banks.
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Choose the right perspective
A fintech choosing a sponsor bank should start with Shelley Pittman, Brett Handy or Maya Fuentes, whose records cover sponsor bank portfolios, bank and partner relationships and partner due diligence. For compliance and oversight, David Robinson names BSA/AML and risk, Lauren M. and Kathryn B. cover BaaS and card programs at Grasshopper Bank and Cross River, and Satyam Sinha, Bernnardo Douat, Janice Siew and Ruchi Sehgal fit BaaS partnerships in India, Brazil and Malaysia.
Questions to take into the conversation
- 01What should a fintech check in a sponsor bank's compliance setup before signing a BaaS agreement?
- 02How should a bank decide how many fintech programs its oversight team can support at once?
- 03When a fintech adds a second sponsor bank, what has to change in its ledger, onboarding and reporting?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.