Enterprise SaaS
10 business operations experts
These ten operators have led business operations teams inside operating companies, with titles such as Head of Business Operations and Director, Business Operations and Planning. A reader can learn how business operations teams are built and run inside companies.
Professionals to explore
01—10Annie Tang
LinkedInExperience: Sr Director, Head of Business Operations · Cloudflare
Sr Director, Head of Business Operations at Cloudflare since 2024, where the profile says this person drives cross-functional projects across Product, GTM, IT and Finance that align to company strategic goals. Former Head of Go-to-Market Finance (2021–2024) and Head of Global Customer Growth, Strategy & Operations (2017–2021) at Cloudflare.
Carey Appeldorn
LinkedInExperience: Senior Director of Business Operations & Strategy · Coinbase
Former Senior Director of Business Operations & Strategy (2023–2026) and Senior Director of Business Operations, International Growth & Risk (2020–2023) at Coinbase, and VP, Business Operations & Strategy there since 2026. The profile describes leading Biz Ops and Sales Ops teams covering Product, International Growth, Marketing, Customer Support, and Legal & Compliance, and partnering with Coinbase leadership on strategy and operations problems.
Clare McClintock
LinkedInExperience: Head of Business Operations · Metronome
Former Head of Business Operations at Metronome (2024–2025), and Head of Business Operations and Partnerships there since 2025. Former Chief of Staff to the CEO (2022–2024) and Director of Operations Strategy (2020–2022) at Brex. The profile describes Metronome as a usage-based billing platform.
Danaya Siripun
LinkedInExperience: Head of Business Operations · Superhuman
Head of Business Operations at Superhuman since 2026. At Glassdoor, the profile lists Senior Manager, Business Operations (2024–2026), Manager, Business Operations (2021–2024), Senior Associate, Business Operations (2021) and Senior Associate, Sales Strategy and Operations (2020–2021).
Hannah Kasaby
LinkedInExperience: Head of Business Operations · Carry1st
Head of Business Operations at Carry1st since 2023, and also listed as Senior Director of Business Operations there since 2025. The profile describes leading Biz Ops at Carry1st and helping build the operational backbone for its next stage of growth. Former Chief Of Staff at Carry1st (2021–2023).
Jan Hor
LinkedInExperience: Director, Business Operations · Salesforce
Former Director, Business Operations (2020–2022) and Senior Director, Business Operations, Heroku (2023–2026) at Salesforce, and Senior Director, Strategy & Operations, Agentforce Operations there since 2026, a role the profile describes as partnering across product, go-to-market and operations to drive execution and growth.
Kim Smith
LinkedInExperience: Vice President, Business Operations and IT Strategy · BlackLine
Vice President, Business Operations and IT Strategy at BlackLine since 2024, where the profile says this person runs the operating infrastructure of a technology organization serving nearly 1,900 employees. Former Senior Director of Operations & Special Programs Chief of Staff to the CFO & CIO at Automation Anywhere (2019–2024).
Pratik Patel
LinkedInExperience: Head of Business Operations & Chief of Staff · Dataplor
Former Head of Business Operations & Chief of Staff at Dataplor (2024–2026), and Head of Business Operations at Samaya AI since 2026. Former VP, Operations & Business Intelligence (2023–2024), Senior Director of Operations & Analytics (2022–2023) and Director of Program Operations (2021–2022) at Hone.
Sampson Shen
LinkedInExperience: Director, Business Operations and Planning · VMware
Director, Business Operations and Planning at VMware since 2018, and former Senior Manager - Channel RTM Planning there (2016–2018). The profile describes experience in business operating rhythm, strategic planning and initiative investment optimization. Former Principal- SaaS investment strategy at Intuit (2014–2016).
Sarah Chang Archibald
LinkedInExperience: Director, Business Operations & AI Intelligence · Intuit
Director, Business Operations & AI Intelligence at Intuit since 2022, and former Group Manager there (2019–2022). The profile says this person leads Business Operations and Data & Analytics at Intuit and owns and runs Intuit's monthly Input Goal Review, a mechanism used by CEO Staff. Former Management Consultant at EY (2015–2019).
Choose the right perspective
Match the person's company stage to yours, since standing up a first BizOps function at an early-stage startup differs from running business operations for a large public company. Also decide whether your question is mainly about planning and operating cadence, go-to-market operations or special projects for leadership, and pick someone whose roles centered on that work.
Questions to take into the conversation
- 01What should a business operations team own, and what should stay with finance or functional leaders?
- 02How do you set up an operating cadence of planning and business reviews that leaders actually use?
- 03How do you choose which cross-functional problems BizOps takes on first?
Reaching business operations experts
How can I contact one of these business operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Cloudflare, Coinbase and Metronome, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach business operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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