10 CHROs in Retail
Walmart appears twice in this group of retail CHROs and chief people officers, through its company-wide Chief People Officer and the one for Walmart U.S., alongside the people chiefs of Kroger, Macy's, The TJX Companies, Burlington, Walgreens, Bass Pro Shops, Boots UK and MediaMarktSaturn. All ten hold the role now and two are based outside the US, which suits a retailer planning how HR supports stores, distribution centers and corporate staff.
Professionals to explore
Abbe Luersman
LinkedInExperience: Executive Vice President & Chief Human Resource Officer · Walgreens
Abbe Luersman has been Executive Vice President & Chief Human Resource Officer at Walgreens since 2025. Earlier roles are Executive Vice President and Chief People Officer, Otis Worldwide Corporation at Otis Elevator Co. (2021–2025) and Chief Human Resources Officer at Ahold Delhaize (2016–2021), with board seats at Imperial Brands PLC (since 2026) and Just Eat Takeaway.com (2023–2026). A fit for questions on HR at Ahold Delhaize and Walgreens.
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Danielle Kirgan
LinkedInExperience: Danielle Kirgan holds EVP, Chief Transformation & Human Resources Officer · Macy's
Danielle Kirgan holds EVP, Chief Transformation & Human Resources Officer at Macy's since 2019, after EVP, Chief Human Resources Officer there (2017–2019), and their LinkedIn profile adds corporate affairs to the title. Earlier titles include Senior Vice President, People at American Airlines (2016–2017), and Chief Human Resources Officer (2015–2016) and SVP, Human Resources - Specialty Restaurant Group & Total Rewards (2014) at Darden. A fit for questions on HR's part in a retail transformation.
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Donna Morris
LinkedInExperience: Executive Vice President, Chief People Officer · Walmart
Donna Morris has been Executive Vice President, Chief People Officer at Walmart since 2020, after Chief Human Resources Officer & Executive Vice President, Employee Experience at Adobe (2018–2020). Board roles are UKG (since 2025), PhonePe (since 2024) and Marvell Technology (2018–2020). The Walmart and Adobe chief people roles make Donna a fit for questions on bringing employee experience practice into retail.
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Emilee De Martino
LinkedInExperience: Executive Vice President, Chief People Officer · Kroger
Emilee De Martino has been Executive Vice President, Chief People Officer at Kroger since 2026, after Senior Vice President, Chief People Officer, International Markets at McDonald's (2022–2026). Other McDonald's titles are Vice President, Center HR & People Experience (2021–2022), Vice President, People Strategy & Alignment (2019–2021) and Sr. Director, Strategic Planning & PMO (2018–2019). A fit for questions on people strategy when moving from McDonald's international markets to Kroger.
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Helen Charles
LinkedInExperience: Chief People Officer · Boots UK
Helen Charles, based in the United Kingdom, has been Chief People Officer at Boots UK since 2024. Earlier Chief People Officer roles were at Medivet & Partners (2022–2024) and Vision Express (2020–2022), with Group OD & HR Director at Travis Perkins plc (2012–2019). Chief people roles at Boots UK, Medivet & Partners and Vision Express make Helen a fit for questions on people leadership in the UK.
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Iris Pruefer
LinkedInExperience: Chief People Officer (CPO) & Executive Vice President MediaMarktSaturn Retail Group · MediaMarktSaturn
Iris Pruefer, based in Germany, has been Chief People Officer (CPO) & Executive Vice President MediaMarktSaturn Retail Group since 2021 and also Chief People Officer MediaMarktSaturn Retail Group & CPO Ceconomy since 2022. Earlier titles include Chief People Officer & Managing Director at Trei Real Estate (2019–2021) and Tengelmann Group HR roles (2012–2019). A fit for questions on HR for a retail group in Germany.
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Jennifer Klein
LinkedInExperience: EVP, Chief Human Resources Officer · The TJX Companies, Inc.
Jennifer Klein's titles at The TJX Companies, Inc. run from VP, Human Resources Director - Marmaxx Distribution Services (2013–2016), VP, Human Resources Director - Marmaxx Home Office (2016–2019), SVP, Human Resources Director - HomeGoods Homesense (2019–2022) and SVP, Global Talent and Associate Engagement (2022–2025) to EVP, Chief Human Resources Officer since 2025. A fit for questions on HR across Marmaxx, HomeGoods Homesense and distribution services.
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Judy Werthauser
LinkedInExperience: Executive Vice President, Chief People Officer, Walmart U.S. · Walmart
In Walmart U.S., Judy Werthauser leads people programs and works on a culture of opportunity and belonging for associates as Executive Vice President, Chief People Officer since 2023. Roles elsewhere are Chief Experience Officer at Five Below (2019–2023), EVP & Chief People Officer at Domino's (2016–2019), Senior Vice President at Target (2012–2015) and a BJ's Wholesale Club board seat (2018–2023). A fit for questions on people and culture programs for store associates.
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Matt Pasch
LinkedInExperience: EVP and Chief Human Resources Officer · Burlington Stores, Inc.
Matt Pasch's Burlington Stores, Inc. HR titles are Vice President of Talent Acquisition (2013–2019), SVP of Talent Acquisition, Benefits, Compensation and HRIS (2019–2021), Senior Vice President Human Resources - DCs, Supply Chain and Corporate Support (2021–2022), Senior Vice President of Human Resources - Merchandise Buying & Planning, Marketing and Strategy (2023) and EVP and Chief Human Resources Officer since 2023. A fit for questions on hiring and pay programs for stores and distribution centers.
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Paul Shore
LinkedInExperience: Chief People Officer · Bass Pro Shops
Paul Shore has held Chief People Officer at Bass Pro Shops since 2023 and was Vice President Human Resources there (2013–2016). Pilot Company titles are Vice President Talent Acquisition (2016–2017), Vice President Talent Acquisition & Field HR (2017–2018) and Chief People Officer (2018–2023). A fit for questions on talent acquisition and field HR at Bass Pro Shops and Pilot Company.
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Choose the right perspective
Store workforce questions fit Donna Morris or Judy Werthauser at Walmart, Emilee De Martino at Kroger and Abbe Luersman at Walgreens. Jennifer Klein and Matt Pasch have HR titles covering distribution services, DCs and supply chain, Danielle Kirgan pairs HR with transformation at Macy's, Helen Charles and Iris Pruefer bring UK and German retail HR, and Paul Shore covers Bass Pro Shops.
Questions to take into the conversation
- 01How should HR be organized differently for store, distribution center and corporate employees in the same retailer?
- 02Which changes to scheduling, pay or career paths cut turnover among store associates the most?
- 03What does a chief people officer own when the role also covers transformation or corporate affairs?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.