Telecommunications
10 Comcast operations leaders
These ten Comcast operations leaders hold senior vice president and vice president roles running global, field, network and customer operations at Comcast and Comcast Business. A reader can learn how operations leaders build and run their teams at Comcast.
Professionals to explore
01—10Allan Langfield
LinkedInExperience: Vice President - Operations, Advanced Solutions Group · Comcast Business
Vice President - Operations, Advanced Solutions Group at Comcast Business since February 2022, a current role the profile describes as responsible for service delivery and service assurance supporting advanced managed customer solutions. Former Executive Director - ActiveCore Operations (2019–2022) and Executive Director - Product Management (2014–2019) at Comcast Business.
BJ Daisey
LinkedInExperience: Senior Vice President Global Reliability Engineering & Operations · Comcast
Senior Vice President Global Reliability Engineering & Operations at Comcast since August 2025, a current role. Former Senior Vice President Emerging Experiences and Channel Operations (2022–2025) and Vice President Field Operations in the Beltway Region (2017–2019) at Comcast, and Vice President, Product Operations & Data analytics (HQ) at Comcast from 2015 to 2017.
Brandon Dickey
LinkedInExperience: Senior Vice President, Base Management Operations · Comcast
Senior Vice President, Base Management Operations at Comcast since January 2026, a current role; the profile describes leading large-scale teams and partners responsible for customer service, billing and retention. Former Vice President 2, Operations & Implementation (2025–2026) and Vice President 1, Account Management Operations and CX Business Intelligence (2017–2021) at Comcast.
Coleman Oglesbee
LinkedInExperience: Vice President, Network Operations · Comcast
Vice President, Network Operations at Comcast since November 2023, a current role in Atlanta. Former Vice President, Customer Experience and Project Management (2020–2023), Vice President, Customer Experience (2015–2020) and Integration Lead, Time Warner Cable Merger (2014–2015) at Comcast.
Jeff Mlcoch
LinkedInExperience: Vice President Field Operations · Comcast
Vice President Field Operations at Comcast since August 2023, a current role in Colorado. Former Senior Director, Network Maintenance (2019–2023), Senior Director, HFC Operations (2017–2019) and Senior Director, Technical Operations (2013–2017) at Comcast.
Jeffrey Wack
LinkedInExperience: Vice President Operations · Comcast
Vice President Operations at Comcast since February 2024, a current role. Former Senior Director, Installation & Service at Comcast (2007–2024). The profile says Jeffrey led Comcast Central Division in key customer experience metrics for three years and describes 20 years of director-level leadership experience.
Jim Samaha
LinkedInExperience: Senior Vice President Global Operations · Comcast Business
Senior Vice President Global Operations at Comcast Business since November 2022, a current role; the profile says it leads Comcast Business enterprise global operations and provides operational support to the field for the Small Business Services segment. Former SVP Freedom Region (2015–2021) and SVP Keystone Region (2010–2015) at Comcast.
Joe Browning
LinkedInExperience: RVP Field Operations, Chicago · Comcast
RVP Field Operations, Chicago at Comcast since September 2015, a current role. Former Senior Director of Workforce Operations (2012–2015) and Director of Technical Operations (2010–2012) at Comcast; the profile says the workforce operations role covered quota, routing and day-of-appointment management.
John Del Viscio
LinkedInExperience: Vice President of Operations · Comcast
Vice President of Operations at Comcast since July 2013, a current role; the profile describes managing an annual contract labor budget and the performance of six third-party fulfillment partners serving residential and commercial customers in Pennsylvania, New Jersey and Delaware. Former Vice President of Operations Comcast Southern New Jersey (2006–2013).
Melody Brucker
LinkedInExperience: Vice President Field Operations · Comcast
Vice President Field Operations at Comcast since December 2022, a current role in Illinois that the listing places in the Operations department at the President/Vice President level. Former Sr. Director of Technical Operations at Comcast, a role the listing shows ending in December 2022.
Choose the right perspective
Match the person's area to your question, since field and network operations leaders deal with technicians, maintenance and outages while customer and base management leaders deal with service, billing and retention. Regional vice presidents know how one market runs day to day, while senior vice presidents see how operations are set up across the company.
Questions to take into the conversation
- 01How do you organize field technicians and contractors so installs and repairs happen on time across a large region?
- 02What metrics should a broadband operator track to keep network reliability and customer experience improving?
- 03How should operations teams work with outside fulfillment partners without losing control of service quality?
Reaching Comcast operations leaders
How can I contact one of these Comcast operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Comcast Business and Comcast, based on profile data retrieved on October 7, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Comcast operations leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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