Dental services
10 dental insurance claims experts
These ten professionals have run dental insurance claims work, as claims managers and directors at dental insurers and benefits carriers and as insurance and revenue cycle managers at a dental group. A reader can learn how practitioners approach dental insurance claims from people who have done the work.
Professionals to explore
01—10Alyse Brzinski
LinkedInExperience: Manager, Dental Claims · Sun Life
Manager, Dental Claims at Sun Life since 2018, after serving as Learning and Quality Specialist, Dental Claims there (2016–2018). Earlier she held dental claims and sales support roles at Assurant Employee Benefits, now part of Sun Life, from 2007. The profile describes 14 years of experience as a customer-focused leader.
Bruce Hansen
LinkedInExperience: Claims Manager · DentaQuest
Claims Manager at DentaQuest since 2024; the profile says he provides leadership over end-to-end claims operations for Medicaid, Medicare Advantage and Covered California programs, covering regulatory compliance and the full claims lifecycle. Earlier he was a Customer Service Supervisor at Wellcare Medicare (2019–2021).
David Riley
LinkedInExperience: AVP, Dental and Vision Claims · Sun Life
AVP, Dental and Vision Claims at Sun Life since 2016. Before that he was VP Dental Claims at Assurant Employee Benefits, now part of Sun Life Financial, in roles the profile lists from 1999 to 2016, giving more than 25 years leading dental claims at the business.
Karen Shaner
LinkedInExperience: Manager, Dental Claims Systems · Highmark
Manager, Dental Claims Systems at Highmark, a role the profile lists from 2005 and again from 2010 to the present. The profile tags her work as claims, claims systems, dental claims and systems management, giving two decades on the systems side of a dental claims operation.
Kelsey Norris
LinkedInExperience: Insurance Manager · CMS Dental
Insurance Manager at CMS Dental and Senior Insurance Manager at Collaborative Management Systems since 2010, and Revenue Cycle Manager there since 2024. The profile describes a revenue cycle and claims operations leader with 14+ years of experience optimizing claims across multi-site healthcare organizations, with the headline placing the work in dental.
Margie Slater
LinkedInExperience: Vice President Claims · Liberty Dental Plan
Vice President Claims at Liberty Dental Plan since 2023; the profile says she is responsible for claims, eligibility and enrollment, coordination of benefits and third-party liability, overpayment recovery and claims mailrooms. Earlier she was Director of Medical Claims at The Motion Picture Industry Pension and Health Plans (2019–2023).
Melissa Stockbridge
LinkedInExperience: Director · MetLife
Director at MetLife since 2019 and in operations management there since 1992; the profile describes her as a director in dental claim operations with 30 years in MetLife's dental business. It says she leads a team of dental claims subject matter experts who support automation of the claims process and adherence to regulatory requirements.
Patricia Pauly
LinkedInExperience: Commercial Senior Claim Manager, Research & Resolution · DentaQuest
Commercial Senior Claim Manager, Research & Resolution at DentaQuest since 2019, after earlier DentaQuest roles including Quality Assurance Lead Claims Auditor (2002–2008) and Supervisor of Intake and Scanning (2008–2019). The profile says she leads a remote team of sixteen administering dental claim processing for 1.5 million members, covering adjudication, adjustments, complex claim research and coordination of benefits.
Stacy Foster
LinkedInExperience: Manager- Dental Claims · Principal Financial Group
Manager- Dental Claims at Principal Financial Group since 2019, after serving there as Assistant Manager-Dental Claims (2012–2019) and Supervisor Dental Claims (2003–2012). The profile shows more than two decades in dental claims leadership at the same carrier.
Venus Brents
LinkedInExperience: Assistant Dental Claims Director · Principal Financial Group
Assistant Dental Claims Director at Principal Financial Group since 2022, and Senior Dental Examiner there since 2011. Before becoming director she was a Claims Manager at Principal Financial Group from 1995 to 2022, so the rows shown cover more than three decades in claims at the carrier.
Choose the right perspective
Match the person's side of the claim to your question: carrier claims leaders for adjudication rules, automation and staffing, claims systems managers for how claims platforms are configured, and practice-side insurance managers for submission, follow-up and denials. Also consider whether you need commercial dental, Medicaid or Medicare Advantage experience, since the programs run differently.
Questions to take into the conversation
- 01What are the most common reasons dental claims are denied or pended, and how can practices avoid them?
- 02How do dental carriers decide which claims can be auto-adjudicated and which need an examiner?
- 03How should a dental group organize its insurance team to keep claims and follow-up current across many offices?
Reaching dental insurance claims experts
How can I contact one of these dental insurance claims experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 7 companies, including Sun Life, DentaQuest and Highmark, based on profile data retrieved on October 9, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach dental insurance claims experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these dental insurance claims experts a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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