People operations
10 HR shared services experts
These ten professionals have led HR shared services teams and service centers inside operating companies. A reader can learn how companies organize and run HR shared services to deliver HR support to their employees.
Professionals to explore
01—10Amanda de Souza Pereira
LinkedInExperience: Regional Leader HR Shared Services Americas · Baker Hughes
Regional Leader HR Shared Services Americas at Baker Hughes since 2024. Other Baker Hughes roles include LATAM HRSS In-Country Team Lead (2023–2024) and HR Operations Service Delivery Lead Brazil (2021–2023). The profile describes currently leading HR Shared Services for the Americas.
Anemarie Cristina Herisanu
LinkedInExperience: Head of HR Shared Services Centre · Samsung Electronics
Head of HR Shared Services Centre at Samsung Electronics since 2021. The profile describes heading the European Shared Services Centre covering Payroll, Talent Acquisition and Workforce Admin operations for 26 Samsung Electronics subsidiaries. Former Head of Global HR Operations at Molson Coors GBS (2018–2020).
Jon Wiersbe
LinkedInExperience: Senior Director, HR Shared Services · Ford Motor Company
Senior Director, HR Shared Services at Ford Motor Company since 2026. Former Senior Director, North America HR Operations & Transformation at Whirlpool Corporation (2024–2025), where the profile describes being accountable for Tier 1 HR Operations including Payroll, Regional Benefits, HR Call Center, HR Data Management and Employee Relations.
Justine Sohm
LinkedInExperience: Global HR Shared Services Director · Cisco
Global HR Shared Services Director at Cisco since 2022, alongside a Global HR Shared Services Senior Manager role there since 2021. Former Americas Local HR Shared Services Manager at Cisco (2019–2021). The profile lists responsibility for direct employee interaction for case resolution and for local process, policy, compliance and employee interaction.
Krisztina Horvath
LinkedInExperience: Director, People Operations - Head of Global HR Shared Services · INTERNATIONAL FLAVORS & FRAGRANCES I.F.F.
Director, People Operations - Head of Global HR Shared Services at INTERNATIONAL FLAVORS & FRAGRANCES I.F.F. since 2025. Former Head of Human Resources - HR Leader for EMEA SSC at FrieslandCampina (2020–2024). Talent & Engagement HR SSC Delivery Transformation and Operations Leader, Europe at IBM (2017–2018) is also listed.
Mario Revelo
LinkedInExperience: Sr Director, HR Shared Services Center · CWT
Sr Director, HR Shared Services Center at CWT since 2023 and former Director, HR Shared Service Center at CWT (2017–2023). The profile describes leading and directing the operations of the HR Shared Service Center in Costa Rica and Spain, supporting associates in US, Canada, LATAM and EMEA.
Raphaëlle Thelemaque
LinkedInExperience: Head of HR Shared Services & Country Operations · Pearson
Head of HR Shared Services & Country Operations at Pearson since 2024 and former Sr. Director - Global Human Ressources at Pearson (2023–2024). The profile describes spearheading HR Shared Services and Country HR transformation at Pearson, with a focus on streamlining operations and elevating the employee experience.
Salil Deshmukh
LinkedInExperience: Managing Director - HR Shared Services · Wells Fargo
Managing Director - HR Shared Services at Wells Fargo since 2025. Former Sr. Vice President and Head of HR Shared Services at Reliance Industries Limited (2012–2015) and Sr Vice President HR Ops Systems and Analytics at Reliance Industries Limited (2015–2020). Head Operations & AskHR Head at Standard Chartered (2009–2012) is also listed.
Sherelle Hill
LinkedInExperience: Executive Leader, Global HR Shared Services and People Technology · Gilead Sciences
Executive Leader, Global HR Shared Services and People Technology at Gilead Sciences since 2025, where the profile describes being newly appointed to drive transformative change to the service and solutions delivery model. Other roles include Head of HR Global Shared Services at RELX (2024–2025) and Senior Director, HR Shared Services at Aetna, a CVS Health Company (2014–2017).
Troup Kirkus
LinkedInExperience: Director, HR Shared Services · Dollar General
Director, HR Shared Services at Dollar General since 2023 and former Human Resources Operations Senior Manager at Dollar General (2018–2023). The profile describes steering HR Shared Services, including managing employment compliance teams and HR Service Center teams, budget oversight, and using technology and process improvement.
Choose the right perspective
Match the scope of the person's role to yours, since running a single-country service center is different from leading a global or multi-region shared services organization. Also decide whether you mainly need help designing a new shared services model or improving day-to-day service delivery, and pick someone whose roles centered there.
Questions to take into the conversation
- 01Which HR processes should move into a shared services center first, and which should stay with local HR teams?
- 02How do you measure whether an HR service center is giving employees good service?
- 03What does a realistic timeline look like for standing up HR shared services across several countries?
Reaching HR shared services experts
How can I contact one of these HR shared services experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Baker Hughes, Samsung Electronics and Ford Motor Company, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach HR shared services experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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