10 Illumina operations leaders
Chief of global operations, vice president of San Diego operations and vice president of instrument manufacturing are among the roles held by these ten Illumina operations leaders, some of whom have since moved on. A reader can learn how operations leaders work at Illumina from people who have held the role.
Professionals to explore
Adeline S. Low
LinkedInExperience: Vice President Global Operations Operations | Chief of Staff · Illumina
Adeline S. Low has been Vice President Global Operations Operations | Chief of Staff at Illumina since April 2022, with a headline of Vice President Transformation and Operations, Global Operations. Adeline S. Low was Vice President of Core Operations at Recursion from 2019 to 2022 and Executive Director, Manufacturing at Intarcia Therapeutics, Inc. in 2018.
Alberto Hernandez
LinkedInExperience: VP and GM Global Laboratory Operations · Illumina
Alberto Hernandez has been VP and GM Global Laboratory Operations at Illumina since July 2026, based in San Diego. Alberto Hernandez was Senior Vice President of Laboratory Operations at Myriad Genetics from 2023 to 2026, Chief Executive - LATAM at KIRU from 2020 to 2023 and Chief of Laboratory Operations at Center for Disease Detection from 2010 to 2020.
Athena H.
LinkedInExperience: Vice President, Global Business Transformation · Illumina
Athena H. was Vice President, Global Business Transformation at Illumina from 2025 to 2026, Vice President, Global Facilities and EH&S there from 2020 to 2025 and Sr Director, Supply Chain at Illumina from 2014 to 2020. Athena H. has been Vice President Operations and Real Estate at Neurocrine Biosciences since February 2026 and was Sr. Director, Supply Chain at Orexigen Therapeutics from 2013 to 2014.
Eileen de Feo
LinkedInExperience: Vice President | General Manager, Global Clinical Laboratory Services | Foster City Site Lead · Illumina
Eileen de Feo was Vice President | General Manager, Global Clinical Laboratory Services | Foster City Site Lead at Illumina from 2016 to 2026, describing a role directing the global clinical laboratory services business with full P&L accountability. Eileen de Feo was Director | Senior Director, Reproductive & Genetic Health Operations (Verinata Health) at Illumina from 2013 to 2016 and has been SVP, Oncology Operations at Guardant Health since July 2026.
Eleezeh Safarians, MBA, M.S.
LinkedInExperience: Vice President, Americas Service & Support · Illumina
Eleezeh Safarians, MBA, M.S. has been Vice President, Americas Service & Support at Illumina since June 2018 and was Senior Director of Americas Service and Support there from 2014 to 2018. Eleezeh Safarians was Senior Director of Service Innovation and Support at Illumina from 2010 to 2013 and Director of Customer Experience at Philips from 2008 to 2010.
John Reed
LinkedInExperience: VP, San Diego Operations · Illumina
John Reed has been VP, San Diego Operations at Illumina since January 2019 and was an Operations & Leadership Consultant at Illumina in 2018. John Reed was Vice President, U.S. Operations at Cepheid from 2013 to 2017 and Chief Operating Officer at Avantis Medical Systems from 2007 to 2013, with a profile headline of Operations Senior Executive.
Kevin Pegels
LinkedInExperience: Chief of Global Operations · Illumina
Kevin Pegels has been Chief of Global Operations at Illumina since November 2021 and was VP Global Supply Chain there from 2015 to 2021. Kevin Pegels was VP Global Supply Chain Management - PS Biotech at Bayer from 2011 to 2015, Sr. Director Global Supply Chain Management at Bayer from 2009 to 2011 and Sr. Director of Supply Chain Planning at The Clorox Company from 2004 to 2009.
Mark Szewczyk
LinkedInExperience: Vice President and General Manager, Global Service Solutions · Illumina
Mark Szewczyk has been Vice President and General Manager, Global Service Solutions at Illumina since January 2025. Mark Szewczyk was Chief Commercial Officer at Strata Oncology from 2021 to 2023, Vice President, Global Commercial Operations, Molecular Diagnostics at Abbott from 2020 to 2021 and General Manager, Global Service & Support, Molecular Diagnostics at Abbott from 2016 to 2020.
Ralph Jones
LinkedInExperience: Vice President, Instrument Manufacturing · Illumina
Ralph Jones has been Vice President, Instrument Manufacturing at Illumina since January 2023, with the role based in Hayward, California, and also lists Director of Platform Operations & Manufacturing Engineering at Illumina since 2005. Ralph Jones also held the title Vice President, Distinguished Engineer at Illumina from 2022 to 2023 and was a Principal Engineer at CyVera from 2003 to 2005.
Thomas Boyd
LinkedInExperience: Vice President, Global Commercial Operations · Illumina
Thomas Boyd has been Vice President, Global Commercial Operations at Illumina since August 2024. Thomas Boyd was Vice President, Business Operations and Commercial Innovation at Exact Sciences from 2021 to 2024, Chief Strategy Officer, United States and Canada at GE HealthCare from 2021 to 2022 and Chief Market Intelligence Officer there from 2019 to 2021.
Choose the right perspective
Pick the person whose operation is closest to your question, since supply chain and global operations, site operations, clinical laboratory operations, field service and instrument manufacturing involve different work. Check the dates on each role to see how current the experience is.
Questions to take into the conversation
- 01What did you change first when you took over your current operation, and how did you judge whether it worked?
- 02How do you balance supply reliability, quality and cost when they pull in different directions?
- 03What have you learned from your own work about scaling an operation as instrument and consumable volumes grow?
Reaching Illumina operations leaders
How can I contact one of these Illumina operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Illumina, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Illumina operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Illumina operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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