10 Jackson Financial IT leaders
SVP, Chief Technology Strategy & Security Officer, Senior Vice President, Distribution Technology & Support and Head of Enterprise Architecture and Planning are current titles held by these Jackson Financial IT leaders, alongside vice presidents of infrastructure. A reader can learn how IT leaders work at Jackson Financial from people who have held the role.
Professionals to explore
Darren Kramer
LinkedInExperience: Vice President · Jackson
Darren Kramer has been Vice President at Jackson since March 2022, based in Greater Lansing, with the profile headline VP at Jackson National Life. Darren Kramer was AVP - Jackson Enterprise Technology at Jackson from 2019 to 2022, Director there from 2013 to 2019 and Lead Systems Engineer from 2001 to 2012.
Dev Ganguly
LinkedInExperience: Executive Vice President & Chief Innovation & Technology Officer · Jackson
Dev Ganguly was Executive Vice President & Chief Innovation & Technology Officer at Jackson from February 2025 to June 2026, a role that has ended, and Executive Vice President & Chief Operating Officer there from 2021 to 2025. Dev Ganguly was Senior Vice President & Chief Information Officer at Jackson from 2018 to 2021 and Vice President, Jackson & CIO, Curian Capital from 2013 to 2017.
Guillermo Guerra
LinkedInExperience: SVP, Chief Technology Strategy & Security Officer · Jackson
Guillermo Guerra has been SVP, Chief Technology Strategy & Security Officer at Jackson since April 2026, based in the Detroit Metropolitan Area, setting enterprise strategy across technology, cybersecurity, data and AI. Guillermo Guerra was SVP, Chief Information Security Officer and Chief Technology Officer (CISO & CTO) at Jackson from 2021 to 2026 and Chief Information Security Officer there from 2014 to 2021.
Mercedes Biretto
LinkedInExperience: Senior Vice President, Distribution Technology & Support · Jackson National Life Distributors, LLC
Mercedes Biretto has been Senior Vice President, Distribution Technology & Support at Jackson National Life Distributors, LLC since August 2026, based in Lansing, Michigan. Mercedes Biretto was Vice President, Distribution Technology Operational Innovation & Sales Strategy Execution there from 2025 to 2026 and AVP, Head of Operational Risk Management at Jackson Financial Inc. from 2014 to 2025.
Michael Hicks
LinkedInExperience: Senior Vice President and Chief Information Officer · Jackson
Michael Hicks was Senior Vice President and Chief Information Officer at Jackson from April 2023 to August 2026, a role that has ended. Michael Hicks was Senior Vice President and Chief Digital Officer at AF - Group from 2021 to 2023, Senior Vice President and Chief Information Officer at Emergent Holdings from 2018 to 2021 and Vice President and Chief Information Officer, Retirement & Corporate Services at Guardian.
Muhammad Shami
LinkedInExperience: Vice President · Jackson National Life : A Fortune 500 Company
Muhammad Shami has been Vice President at Jackson National Life since December 2019, based in Haslett, Michigan, and describes transforming IT operations as a senior information technology executive. Muhammad Shami was VP, Systems Innovation Group at Jackson National Life from 2010 to 2019 and AVP - CIO at Curian Capital from 2003 to 2010.
Stefan C. Ott
LinkedInExperience: Head of Enterprise Architecture and Planning · Jackson
Stefan C. Ott has been Head of Enterprise Architecture and Planning at Jackson since March 2024, based in Ann Arbor, Michigan. Stefan C. Ott was Chief Digital & Technology Officer / Chief Information Officer at CBRE Investment Management from 2022 to 2024 and Global Head of Solution Architecture / Enterprise Architecture at Guardian from 2019 to 2021.
Tom Lekas
LinkedInExperience: Vice President Infrastructure Services · Jackson
Tom Lekas has been Vice President Infrastructure Services at Jackson since October 2023, based in the Greater Chicago Area. Tom Lekas was SVP of IT at PPM America, Inc. from 2002 to 2023, so the profile pairs infrastructure leadership at Jackson with a senior IT role at PPM America, Inc.
Toni Klus
LinkedInExperience: Vice President, IT Continuous Performance Enablement · Jackson National Life
Toni Klus was Vice President, IT Continuous Performance Enablement at Jackson National Life from February 2018 to November 2020 and Vice President, Transformation there from 2020 to 2023, roles that have ended. Toni Klus was Programmer Analyst at Jackson National Life from 1997 to 2005 and sat on the board of Capital Area Tech Hub (CATECH).
Wayne Longcore
LinkedInExperience: Vice President · Jackson
Wayne Longcore has been Vice President at Jackson since February 2016, based in Mason, Michigan, with the profile headline Vice President High Performance Computing and IT Client Services at Jackson. Wayne Longcore was Associate Vice President at Jackson from 2012 to 2016 and Chief Solutions Manager at SAP from 2011 to 2012.
Choose the right perspective
Match the person's technology area, whether technology strategy and security, distribution technology, enterprise architecture, infrastructure or IT client services, to the decision you face. Check when each person started their current role, or when a past role ended, to judge how recent their view of it is.
Questions to take into the conversation
- 01What did you focus on first when you took on your technology role at Jackson?
- 02How do you decide which annuity administration and distribution systems to modernize first?
- 03What have you learned about pairing security and technology strategy in one leadership role?
Reaching Jackson Financial IT leaders
How can I contact one of these Jackson Financial IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 4 companies, including Jackson; Jackson National Life Distributors, LLC and Jackson National Life : A Fortune 500 Company, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Jackson Financial IT leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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