10 Macy's ecommerce leaders
VP, Marketplace + Digital Partnerships, Vice President, Digital Product Management and Vice President, Site Merchandising are among the current titles held by these Macy's ecommerce leaders, alongside digital discovery, site operations and ecommerce merchandising roles. A reader can learn how ecommerce leaders work at Macy's from people who have held the role.
Professionals to explore
Cynthia Kiang
LinkedInExperience: Vice President, Site Merchandising · Macy's
Cynthia Kiang has been Vice President, Site Merchandising at Macy's since March 2023. At Macy's, Cynthia Kiang also lists Vice President, Customer + Digital Strategy & Operations from 2022 to 2023, Senior Director, Head of Digital Strategy & Operations from 2020 to 2022, Director, Merchandising Transformation Lead from 2019 to 2020 and Director, Beauty Strategy & Special Projects from 2018 to 2020.
Dominique Dwyer
LinkedInExperience: Vice President Digital Marketplace · Macy's
Dominique Dwyer is a former Vice President Digital Marketplace at Macy's, a role held from March 2018 to March 2020. Dominique Dwyer also lists SVP Head of Ecommerce at Old Navy in 2025, Senior Vice President, E-Commerce at Williams-Sonoma, Inc. from 2023 to 2025, Vice President, E-Commerce at Williams-Sonoma, Inc. from 2020 to 2023 and General Manager Director, E-Commerce at Walmart from 2016 to 2018.
Evan (Hindes) Eastburn
LinkedInExperience: Director, Site Merchandising - Women’s & Men’s Shoes · Macy's
Evan (Hindes) Eastburn has been Director, Site Merchandising - Women’s & Men’s Shoes at Macy's since August 2026. Evan (Hindes) Eastburn also lists VP, Ecommerce - Men's, Beauty & Home at Saks Fifth Avenue from 2025 to 2026, VP/Division Lead, Category Growth - Dresses, Swim, Outerwear, Lingerie & Kids at Saks Fifth Avenue from 2023 to 2025, VP, Marketplace Marketing at Saks Fifth Avenue in 2023 and VP, Growth Strategy at Saks Fifth Avenue from 2022 to 2023.
Gautam Godhwani
LinkedInExperience: Sr. Director - Digital Discovery, Marketplace, Search & Recommendations · Macy's
Gautam Godhwani has been Sr. Director - Digital Discovery, Marketplace, Search & Recommendations at Macy's since December 2025. At Macy's, Gautam Godhwani also lists Sr. Director - Digital Cloud Migration, Buying Journey, Registry, Credit, Lists & Subscriptions from 2022 to 2025, IT Director, Digital - Buying Journey from 2020 to 2022, IT Director, Site Reliability & Holiday Readiness from 2019 to 2020 and IT Director, Store Fulfillment & Store Systems from 2016 to 2019.
Jennifer Mattes
LinkedInExperience: Senior Director, Site Operations & Experience · Macy's
Jennifer Mattes has been Senior Director, Site Operations & Experience at Macy's since June 2026. At Macy's, Jennifer Mattes also lists Senior Director, Product Optimization from 2025 to 2026, Director, Site Experience from 2023 to 2025, Director, Marketplace Site Merchandising from 2022 to 2023 and Director, Leased Businesses from 2019 to 2022.
Josh Janos
LinkedInExperience: VP, Marketplace + Digital Partnerships · Macy's
Josh Janos has been VP, Marketplace + Digital Partnerships at Macy's since January 2026. At Macy's, Josh Janos also lists VP, Marketplace from 2022 to 2026. The profile also lists Sr Director, Retail Digital Transformation at UL Solutions from 2021 to 2022, Director, Marketplace Strategy and Operations, Target Plus at Target from 2017 to 2021 and Director, Corporate Strategy & Innovation at Target from 2015 to 2017.
Max Magni
LinkedInExperience: EVP, Chief Customer and Digital Officer · Macy's
Max Magni has been EVP, Chief Customer and Digital Officer at Macy's since August 2023 and holds the role today. The profile lists the role in New York City, New York, United States, and the headline gives the same title: EVP, Chief Customer and Digital Officer at Macy's.
Richard Ung
LinkedInExperience: Vice President, Digital Product Management · Macy's
Richard Ung has been Vice President, Digital Product Management at Macy's since November 2022. Richard Ung also lists Director of Product Management, Collectibles at eBay from 2020 to 2022, Director of Product Management, Buyer Growth at eBay from 2018 to 2020, Director of Product Management & COO, Shopping Experience at eBay in 2018 and Director, Strategy at eBay from 2015 to 2017.
Sabrina Genna
LinkedInExperience: Director PDP Optimization · Macy's
Sabrina Genna has been Director PDP Optimization at Macy's since July 2025. At Macy's, Sabrina Genna also lists Director- Merchant Operations & Digital Process from 2020 to 2026, Director- Digital Strategy & Execution from 2015 to 2020, Buyer- Infants/Men’s Basic furnishings and accessories from 2009 to 2015 and Merchandiser Girls 7-16 & 2-16 Dresses from 2008 to 2009.
Stephanie Vanegas
LinkedInExperience: Senior Director, E-Commerce Merchandising – Women’s Ready-to-Wear · Macy's
Stephanie Vanegas has been Senior Director, E-Commerce Merchandising – Women’s Ready-to-Wear at Macy's since August 2026. Stephanie Vanegas also lists Director, E-Commerce at ELEMIS from 2025 to 2026, Director of Ecommerce: Men's, Young World & Cosmetics at Bloomingdale's from 2022 to 2025, E-Commerce Merchandise Manager, Men's & Kids at Bloomingdale's from 2020 to 2022 and E-Commerce Senior Assistant Merchandise Manager, Jewelry & Accessories, Gifting at Bloomingdale's from 2019 to 2020.
Choose the right perspective
Match the person's part of ecommerce, such as marketplace, digital product, site merchandising or site operations, to the decision you face. Weigh whether the person ran one category online or a sitewide area, since each sees different problems.
Questions to take into the conversation
- 01What did you focus on first when you took on your ecommerce role at Macy's?
- 02How do you decide which site or app changes to test first in the area you oversee?
- 03What has your own work at Macy's taught you about growing a marketplace?
Reaching Macy's ecommerce leaders
How can I contact one of these Macy's ecommerce leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Macy's, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Macy's ecommerce leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Macy's ecommerce leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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