10 MedStar Health revenue cycle leaders
Vice president and Chief Revenue Officer, Vice President, Patient Financial Services, Vice President Patient Access, AVP, Coding and Director of Patient Access are among the current titles held by these MedStar Health revenue cycle leaders. A reader can learn how revenue cycle leaders work at MedStar Health from people who have held the role.
Professionals to explore
Amy Sherman
LinkedInExperience: AVP Front End Revenue Cycle · MedStar Health
Amy Sherman has been AVP Front End Revenue Cycle at MedStar Health since September 2024 and was Senior Director Patient Access Multisites there from 2022 to 2024. Amy Sherman was Director of Patient Access and Patient Financial Services at The University of Vermont Health Network - Central Vermont Medical Center from 2017 to 2020.
Carol Duhaney
LinkedInExperience: Vice President Patient Access · MedStar Health
Carol Duhaney has been Vice President Patient Access at MedStar Health since December 2024, and the profile headline reads Vice President, Patient Access Services. Carol Duhaney also lists the titles Executive Director, Revenue Cycle Management at Johns Hopkins Medicine from 2020 to 2025 and Director, Revenue Cycle at Johns Hopkins Hospital from 2016 to 2025.
Chuck Scott
LinkedInExperience: Director of Patient Access · MedStar Health
Chuck Scott has been Director of Patient Access at MedStar Health since July 2018, in a role listed in White Marsh, MD. Chuck Scott was Patient Access Manager at Johns Hopkins Hospital from 2015 to 2018 and Call Center Manager at Toyota Financial Services from 2002 to 2015.
Dan Serradas
LinkedInExperience: AVP Patient Financial Services · MedStar Health
Dan Serradas has been AVP Patient Financial Services at MedStar Health since September 2025. Dan Serradas was Director, Patient Financial Services at South Shore Health from 2020 to 2025 and Revenue Cycle Manager there from 2016 to 2019, and the profile describes Dan Serradas as a revenue cycle leader in healthcare finance and IS.
Katie Kropfelder
LinkedInExperience: AVP, Coding · MedStar Health
Katie Kropfelder has been AVP, Coding at MedStar Health since December 2024 and was System Director of Coding & CDI Operations there from 2021 to 2024. Katie Kropfelder was Director Of Coding Operations at MedStar Health from 2018 to 2021 and Director HIM at MedStar Harbor Hospital from 2009 to 2018.
Lisa A. Daly, MHA, CRCR
LinkedInExperience: AVP, Patient Access Services · MedStar Health
Lisa A. Daly has been AVP, Patient Access Services at MedStar Health since March 2026, based in Philadelphia. Lisa A. Daly was Sr. Director, Patient Access Operations at Jefferson Health from 2019 to 2024 and Director, Patient Access Department at Temple Health – Temple University Health System from 2004 to 2019.
Mary Sonier, MBA-HCM
LinkedInExperience: AVP Patient Financial Services · MedStar Health
Mary Sonier has been AVP Patient Financial Services at MedStar Health since January 2022, in a role listed in Columbia, Maryland. Mary Sonier was Senior Director, Hospital Revenue Cycle at Penn State Health from 2020 to 2021 and Director Revenue Cycle Operations at Johns Hopkins Hospital from 2015 to 2020.
Patrick Wall
LinkedInExperience: Vice President, Patient Financial Services · MedStar Health
Patrick Wall has been Vice President, Patient Financial Services at MedStar Health since September 2023, based in the Washington DC-Baltimore area. Patrick Wall was Vice President, Revenue Cycle at St. Joseph's/Candler from 2020 to 2023 and Executive Director, Hospital Revenue Cycle Operations at Northeast Georgia Health System from 2016 to 2018.
Renee Massey
LinkedInExperience: Director of Patient Financial Services · MedStar Health
Renee Massey has been Director of Patient Financial Services at MedStar Health since January 2012, based in Randallstown, Maryland. Renee Massey was Manager Patient Financial Services at MedStar from 2010 to 2012, and the listing shows no other employer or earlier role.
Sandra Johnson, MBA, MSM, CHFP,FHFMA, FACHE
LinkedInExperience: Vice president and Chief Revenue Officer · MedStar Health
Sandra Johnson has been Vice president and Chief Revenue Officer at MedStar Health since February 2023, based in Columbia, Maryland. Sandra Johnson was Vice President Revenue Cycle Operations at Emory Healthcare from 2020 to 2023, Vice President at Grady Health System from 2018 to 2020 and Vice President Revenue Cycle at Johns Hopkins Medicine from 2012 to 2018.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as patient access, patient financial services or coding, to the question you need answered. Weigh whether a system-wide role or a hospital or site role sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at MedStar Health?
- 02How do you keep patient access and patient financial services work consistent across the hospitals you support?
- 03What has your own work at MedStar Health taught you about measuring revenue cycle performance?
Reaching MedStar Health revenue cycle leaders
How can I contact one of these MedStar Health revenue cycle leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: MedStar Health, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach MedStar Health revenue cycle leaders?
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What if they don't reply?
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Can an AI agent ask one of these MedStar Health revenue cycle leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.