10 Norwegian Cruise Line operations leaders
Vice president of technical operations, vice president of hotel operations, regional vice president of fleet hotel operations and senior director of port operations are among the roles held by these ten Norwegian Cruise Line operations leaders. A reader can learn how operations leaders work at Norwegian Cruise Line from people who have held the role.
Professionals to explore
Charles Freyre
LinkedInExperience: Vice President Operations Strategy and Optimization · Norwegian Cruise Line Holdings Ltd.
Charles Freyre has been Vice President Operations Strategy and Optimization at Norwegian Cruise Line Holdings Ltd. since September 2024. Charles Freyre was Engagement Manager (2022–2024) and Associate - Implementation (2020–2022) at McKinsey & Company, and describes skills in project management, process improvement, strategic planning and organizational design.
Christian Pratsch
LinkedInExperience: Vice President, Food & Beverage Ops · Norwegian Cruise Line
Christian Pratsch has been Vice President, Food & Beverage Ops at Norwegian Cruise Line since February 2024 and was Corp. Sr. Director, Culinary Dev & Ops there from 2022 to 2024. At Norwegian Cruise Line Christian Pratsch was also Corp. Director, Culinary Dev & Ops (2019–2021) and Corp. Executive Chef R/D (2017–2019), and was Executive Chef at Mandarin Oriental (2014–2017).
Christine Manjencic
LinkedInExperience: Vice President Destination Services · Norwegian Cruise Line Holdings Ltd.
Christine Manjencic was Vice President Destination Services at Norwegian Cruise Line Holdings Ltd. from March 2015 to March 2026, and the profile headline lists the role as destination services operations. Christine Manjencic was Senior Director Of Destination Services (2012–2015) and Director of Destination Services (2010–2012) at Prestige Cruise Holdings, Inc. and Senior Manager Land Operations at Oceania Cruises (2007–2010).
Craig Steyn
LinkedInExperience: Vice President -Commercial & Operational Performance · Norwegian Cruise Line Holdings Ltd.
Craig Steyn has been Vice President -Commercial & Operational Performance at Norwegian Cruise Line Holdings Ltd. since January 2018 and was Snr Director-Onboard Revenue & Guest Experience there from 2010 to 2017. Craig Steyn was Director- Hotel Operations at Norwegian Cruise Line Holdings Ltd. (2006–2010) and General Manager Revenue & Marketing Director at Celebrity Cruises (2003–2006).
Jovo Sekulovic
LinkedInExperience: RVP Fleet Hotel Operations · Norwegian Cruise Line Holdings Ltd.
Jovo Sekulovic has been RVP Fleet Hotel Operations at Norwegian Cruise Line Holdings Ltd. since September 2022, and the profile headline lists Vice President, Hotel Operations & Newbuild Delivery. At Norwegian Cruise Line Holdings Ltd. Jovo Sekulovic was RVP Fleet Hotel Operations Strategic Alliances (2021–2022), Regional Vice President Fleet Hotel Operations (2020–2021) and General Manager (2013–2020).
Louis Ruiz
LinkedInExperience: Sr. Director, Port Operations · Norwegian Cruise Line Holdings Ltd.
Louis Ruiz has been Sr. Director, Port Operations at Norwegian Cruise Line Holdings Ltd. since January 2019, and the profile also lists Director, Port Operations there from August 2016 without an end date. Louis Ruiz was Director of Operations at SMS International Shore Operations from 2013 to 2016 and Supervisor, Quality Assurance at Norwegian Cruise Line Holdings Ltd. from 2010 to 2013.
Sarah Rio
LinkedInExperience: VP Operations, Sixthman CM&I & Events · Norwegian Cruise Line Holdings Ltd.
Sarah Rio has been VP Operations, Sixthman CM&I & Events at Norwegian Cruise Line Holdings Ltd. since January 2024, and the profile also lists VP Operations & Team Development at Sixthman from July 2021. At Sixthman Sarah Rio was VP Operations & Marketing (2019–2021), VP Operations (2017–2019) and Senior Director of Operations (2015–2017).
Sime Utkovic
LinkedInExperience: Vice President Technical Operations · Norwegian Cruise Line Holdings Ltd.
Sime Utkovic has been Vice President Technical Operations at Norwegian Cruise Line Holdings Ltd. since August 2023 and was Senior Director, Technical Superintendent there from 2016 to 2023. Sime Utkovic was Director Technical Operations Superintendent at Norwegian Cruise Line Holdings Ltd. (2008–2015) and Ship Manager (2006–2008) and Safety Superintendent (2004–2006) at Carnival Cruise Line.
Steph Armengol
LinkedInExperience: Vice President Hotel Operations, Norwegian Cruise Line · Norwegian Cruise Line Holdings Ltd.
Steph Armengol has been Vice President Hotel Operations, Norwegian Cruise Line at Norwegian Cruise Line Holdings Ltd. since November 2022 and was Vice President Hotel Operations, Oceania Cruises and Regent Seven Seas Cruises there from 2017 to 2022. Steph Armengol was Senior Director Hotel Operations (2012–2016) and Director Hotel Operations (2006–2012) at Regent Seven Seas Cruises.
Valeria Nicolaci
LinkedInExperience: Vice President Business Process Optimization · Norwegian Cruise Line Holdings Ltd.
Valeria Nicolaci has been Vice President Business Process Optimization at Norwegian Cruise Line Holdings Ltd. since February 2024, and the profile also lists Sr Director Business Process Optimization there from 2022 to 2024. At Norwegian Cruise Line Holdings Ltd. Valeria Nicolaci was Director Revenue Development & Ops Effectiveness (2019–2022) and Revenue Management Processes Manager (2017–2019).
Choose the right perspective
Match the person's operations area, whether technical operations, hotel and food and beverage, ports, events or process improvement, to the decision you face. Check each role's start date to see how long the person has held it.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role?
- 02How do you keep service standards consistent across many ships and ports?
- 03What have you learned about planning operations around a ship's turnaround day?
Reaching Norwegian Cruise Line operations leaders
How can I contact one of these Norwegian Cruise Line operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Norwegian Cruise Line Holdings Ltd. and Norwegian Cruise Line, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Norwegian Cruise Line operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
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Can an AI agent ask one of these Norwegian Cruise Line operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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